
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $48,000.00 - $76,300.00
Work Schedule
Flexible
Benefits
Opportunities for advancement
career growth
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Flex Spending Account
voluntary life insurance
short-term disability
long-term disability
401(k) retirement plan with employer match
Paid Time Off
Holiday pay
Jury duty leave
Bereavement leave
Job Description
Texas Western Hospitality is a well-established and respected hospitality management company renowned for its commitment to delivering exceptional guest experiences and operational excellence. As a leader in the hospitality industry, Texas Western Hospitality operates a variety of hotels and resorts, consistently upholding high standards of quality, service, and innovation. The company prides itself on fostering growth opportunities, promoting a supportive work environment, and maintaining strong relationships with its employees, guests, and local communities. Known for its partnership with leading hotel brands, Texas Western Hospitality is dedicated to achieving operational success while providing a warm and welcoming atmosphere.
Currently, Texas Western Hospitality is excited to announce a remarkable opportunity to serve as the opening General Manager of the new Tru by Hilton in Laredo, Texas. This role represents a unique leadership position, ideal for an experienced, talented, and driven individual ready to take charge of a dynamic hotel project from inception. As General Manager, the successful candidate will be pivotal in establishing and steering the hotel's operational strategies, building a high-performing team, and ensuring that every aspect of the hotel meets and surpasses company and franchise standards.
The position demands a strategic thinker with strong business acumen who can develop and implement both short- and long-term financial and operational plans aligned with Texas Western Hospitality's overarching objectives. The General Manager will be responsible for preparing the annual budget, monitoring hotel performance metrics, and analyzing guest satisfaction reports to initiate necessary corrective actions. Managing revenue sources across all departments—including rooms, housekeeping, food and beverage, and engineering—is critical to maintaining profitability and operational efficiency.
In addition to operational supervision, the General Manager will collaborate with the Director of Sales and, when necessary, assume sales and marketing duties such as attending community functions, building relationships with travel agents, and coordinating sales promotions. The role also involves overseeing procurement processes, staff training programs, and the maintenance of hotel facilities to ensure an impeccable guest experience.
Compliance with franchise, company procedures, and regulatory requirements stands as a top priority, along with safeguarding the hotel’s financial assets through diligent management of bank deposits and budgeting controls. The General Manager will actively promote the hotel's policies and foster a positive work culture focused on employee development, retention, and engagement. Operational responsibilities further include planning and managing capital improvement projects, enforcing preventative maintenance, and ensuring the hotel complies with relevant employment, safety, and health laws.
This leadership position requires a professional who is accessible around the clock, able to respond promptly to guest needs, and maintain a polished and professional image. Texas Western Hospitality offers a comprehensive compensation and rewards package, underscoring their commitment to employee welfare and career growth.
For an ambitious hospitality professional, joining Texas Western Hospitality as the opening General Manager of Tru by Hilton in Laredo represents a chance to lead a promising project with a prominent hospitality operator. The role promises abundant opportunities for career advancement, coupled with a competitive salary and an inclusive benefits package designed to support personal and professional well-being.
Currently, Texas Western Hospitality is excited to announce a remarkable opportunity to serve as the opening General Manager of the new Tru by Hilton in Laredo, Texas. This role represents a unique leadership position, ideal for an experienced, talented, and driven individual ready to take charge of a dynamic hotel project from inception. As General Manager, the successful candidate will be pivotal in establishing and steering the hotel's operational strategies, building a high-performing team, and ensuring that every aspect of the hotel meets and surpasses company and franchise standards.
The position demands a strategic thinker with strong business acumen who can develop and implement both short- and long-term financial and operational plans aligned with Texas Western Hospitality's overarching objectives. The General Manager will be responsible for preparing the annual budget, monitoring hotel performance metrics, and analyzing guest satisfaction reports to initiate necessary corrective actions. Managing revenue sources across all departments—including rooms, housekeeping, food and beverage, and engineering—is critical to maintaining profitability and operational efficiency.
In addition to operational supervision, the General Manager will collaborate with the Director of Sales and, when necessary, assume sales and marketing duties such as attending community functions, building relationships with travel agents, and coordinating sales promotions. The role also involves overseeing procurement processes, staff training programs, and the maintenance of hotel facilities to ensure an impeccable guest experience.
Compliance with franchise, company procedures, and regulatory requirements stands as a top priority, along with safeguarding the hotel’s financial assets through diligent management of bank deposits and budgeting controls. The General Manager will actively promote the hotel's policies and foster a positive work culture focused on employee development, retention, and engagement. Operational responsibilities further include planning and managing capital improvement projects, enforcing preventative maintenance, and ensuring the hotel complies with relevant employment, safety, and health laws.
This leadership position requires a professional who is accessible around the clock, able to respond promptly to guest needs, and maintain a polished and professional image. Texas Western Hospitality offers a comprehensive compensation and rewards package, underscoring their commitment to employee welfare and career growth.
For an ambitious hospitality professional, joining Texas Western Hospitality as the opening General Manager of Tru by Hilton in Laredo represents a chance to lead a promising project with a prominent hospitality operator. The role promises abundant opportunities for career advancement, coupled with a competitive salary and an inclusive benefits package designed to support personal and professional well-being.
Job Requirements
- High school diploma or equivalent
- Minimum of five years experience in hotel management
- Proven leadership skills
- Strong financial acumen
- Excellent communication skills
- Ability to work flexible hours including weekends and holidays
- Reliable transportation
- Knowledge of hotel management software
- Understanding of federal, state, and local hospitality regulations
Job Qualifications
- Bachelor’s degree in hospitality management, business administration, or related field preferred
- Prior experience managing a Hilton branded hotel or similar franchise preferred
- Demonstrated ability to lead and develop diverse teams
- Strong problem-solving and decision-making capabilities
- Experience with budget preparation and financial reporting
- Familiarity with sales and marketing strategies in the hospitality industry
- Ability to maintain a professional appearance and demeanor at all times
Job Duties
- Develop short- and long-term financial and operational plans for the hotel that support the companys overall objectives
- Prepare the annual hotel budget
- Monitor hotel performance by verifying and analyzing guest satisfaction systems and monthly financial reports
- Initiate corrective action
- Manage all revenue sources including rooms, housekeeping, food and beverages, engineering, and other departments
- Ensure all departments are profitable and maintain strong working relationships
- Work with the Director of Sales and perform duties of a Sales and Marketing manager if needed including making marketing calls, attending community business functions, working with travel agents and direct bill accounts, and coordinating sales promotions
- Order supplies and equipment as needed and in accordance with company procedures
- Ensure staff receive proper training for each position including safety training and standard operating procedures
- Inspect guests rooms, public access areas, and outside grounds for cleanliness and appearance
- Adhere to all franchise and company procedures and regulations as well as standard operating procedures
- Ensure bank deposits are made daily including weekends and holidays
- Promote the hotels policies and philosophies to employees and guests through direct and indirect interaction
- Allocate funds, authorize expenditures, and assist Area Director in budget planning
- Produce monthly financial reports and always know where the hotel stands against budget
- Plan, implement, and manage annual capital improvement projects with prior approval from VP of Operations or EVP of Operations
- Manage human resources functions by controlling turnover, motivating employees, focusing on employee development and retention, and conducting regular employee meetings
- Protect the hotel and its assets through enforcing and maintaining a preventative maintenance program
- Respond quickly to guest requests in a friendly manner and follow up to ensure guest satisfaction
- Stay in compliance with all established Texas Western Hospitality policies to maintain functional and effective computer systems and hardware
- Always provide a professional image through appearance and dress
- Follow company policies and procedures and effectively communicate them to subordinates
- Ensure hotel follows all federal, state, and local laws including OSHA, EEOC, Wage-Hour, and Health laws
- Be available 24/7 with reliable transportation
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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