General Manager - Middle TN (Nashville Area)

Our establishment is a well-regarded organization within the food service industry, specializing in fast casual dining experiences that prioritize customer satisfaction, quality products, and efficient service. We are committed to fostering an environment where both our team members and guests feel valued and appreciated. As a growing company, we emphasize career development, positive company culture, and operational excellence. Our location operates with a clear mission to deliver exceptional food, maintain a safe and inviting atmosphere, and cultivate a team that is motivated and empowered to contribute to the company’s success. We offer a professional yet dynamic workplace where innovation and teamwork are not just encouraged but expected. Our commitment to employee welfare is reflected in the comprehensive benefits we provide, including bonuses for all employees, paid time off (PTO), frequent pay increases, advancement opportunities, tuition reimbursement, flexible scheduling options, and employee discounts, ensuring a well-rounded and supportive work environment.

The role we are hiring for is a Store Manager position. This pivotal role requires an experienced professional capable of overseeing daily operations with precision and leadership. The Store Manager will be responsible for supervising and guiding the management team and staff to achieve operational goals in inventory control, customer service, and labor management. This includes ensuring all managers follow proper opening and closing procedures, adhere to company and labor policies, and maintain a professional and safe work environment. The Store Manager plays a crucial role in upholding customer satisfaction standards by addressing and resolving complaints efficiently and professionally when managers require assistance.

This role demands a hands-on leader who is not afraid to step into various roles as needed, such as filling staffing gaps while ensuring cleaning schedules are met. The Store Manager is accountable for creating weekly work schedules, managing labor percentages, and controlling inventory to meet food cost goals effectively. Maintaining precise and consistent records for inventory and cost control is essential. Furthermore, this role involves recruiting, training, scheduling, and mentoring the team, ensuring all employees meet performance expectations, which includes coaching and disciplinary measures in tandem with the District Manager. Regular inspections must be conducted to uphold company standards, promoting a culture of excellence, safety, and customer engagement.

In addition to operational responsibilities, the Store Manager focuses on cultivating a positive workplace culture, providing a supportive environment to foster employee growth and satisfaction. Safety and compliance with health regulations and legal standards are prioritized to ensure a secure and healthy facility. This includes enforcing sanitation protocols, safety procedures, equipment maintenance, and incident reporting. By maintaining high standards in all areas of store management, the Store Manager contributes significantly to the company’s reputation and long-term success. This is an excellent opportunity for those looking to advance their career in restaurant management within a supportive and growth-oriented company. The role likely offers competitive compensation and opportunities for professional development within our expanding business.