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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,000.00 - $92,500.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
401k
Paid Time Off
Career development opportunities
Incentives
Inclusive culture
Job Description
Petco Animal Supplies, Inc., commonly known as Petco, is a leading pet specialty retailer in the United States with over 1,500 stores and 250+ Vetco Total Care hospitals throughout the U.S., Mexico, and Puerto Rico. Founded over 60 years ago, Petco is a company deeply rooted in the pet care industry, dedicated to helping pets live their best lives by providing everything from premium meals and toys to trusted supplies and expert support. The company prides itself on fostering a culture centered on the bond between pets and their owners, and it actively promotes animal welfare through initiatives such as... Show More
Job Requirements
- 3+ years of management experience (retail leadership preferred)
- strong people leadership, coaching, and talent development skills
- solid business, financial, and operational acumen
- excellent communication, problem-solving, and organizational abilities
- a genuine passion for pets and customer service
- high school diploma or GED preferred
- completion of Petco leadership development programs may be required for internal candidates
- ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds
- flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays
- ability to work primarily in a retail environment and engage regularly with customers, partners, and pets
- willingness to participate in occasional travel for training, meetings, or community engagement
Job Qualifications
- 3+ years of management experience (retail leadership preferred)
- strong people leadership and coaching skills
- solid business, financial, and operational acumen
- excellent communication and problem-solving abilities
- passion for pets and customer service
- high school diploma or GED preferred
- completion of Petco leadership development programs for internal candidates
- ability to engage effectively with customers and partners
- commitment to fostering an inclusive and collaborative team culture
Job Duties
- Champion the health, safety, and humane care of all animals, ensuring Petco standards and policies are consistently met
- create an environment where pets and pet parents feel welcomed, supported, and cared for
- lead with integrity, transparency, and an unwavering commitment to doing what’s right for pets
- build and lead an inclusive, energized team that embodies the Petco brand and delivers exceptional service
- attract, hire, train, coach, and develop diverse talent across all roles within the Pet Care Center
- create a positive, collaborative culture where partners feel engaged, supported, and empowered to grow
- lead by example - coaching in the moment, celebrating wins, and making work meaningful and fun
- own the business: drive sales growth, profitability, and operational excellence
- analyze financial and operational results, identify opportunities, and take decisive action to improve performance
- manage labor, payroll, and expenses to maximize productivity and results
- execute merchandising, inventory, and operational processes to brand and safety standards
- represent Petco in the community by leading local events, adoption initiatives, and partnerships that strengthen our impact
- develop a strong leadership bench and succession plan
- lead performance management, coaching, and accountability for all partners
- promote continuous learning, growth, and career development
- foster a culture of teamwork, inclusion, and shared ownership
- meet or exceed sales, profitability, and operational goals
- leverage Petco tools, programs, and insights to grow the business
- review and act on reporting, audits, and Pet Care Center visits
- ensure safe opening and closing procedures and adherence to security protocols
- maintain store appearance, cleanliness, and safety standards
- protect pets, partners, and merchandise through strong loss prevention and inventory controls
- complete required administrative, payroll, and inventory tasks accurately and on time
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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