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General Manager-McTribe

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Paid vacation
401K with company match
Education Assistance
Medical Coverage
dental coverage
vision coverage
Disability insurance
Life insurance
Employee Resource Connection
Paid Time Off
Free Meals
Employee Discount Program

Job Description

McDonald's is a globally recognized fast-food restaurant brand known for its commitment to quality, service, and cleanliness. As an established leader in the quick-service restaurant industry, McDonald's operates through many independent franchisees who uphold the company’s high standards in customer satisfaction and operational excellence. A McDonald's franchised restaurant aims to deliver not only excellent food but also a welcoming environment where customers feel valued and employees thrive. The franchisee takes pride in fostering a supportive work culture that encourages personal development and teamwork among its employees.

The General Manager position at a McDonald's franchised restaurant is a dynamic leadership role that is pivotal to ensuring the establishment runs profitably while strictly adhering to McDonald's critical standards of quality, service, and cleanliness. This management role requires the General Manager to work closely with their leader to set achievable goals for the restaurant and develop actionable plans to meet or exceed those goals. The General Manager leads a team of Department Managers, providing coaching, oversight, and motivation to maintain high performance standards across all departments. This role is essential for driving operational success and creating a positive experience for both employees and customers.

The General Manager is also responsible for recruiting and developing capable Department and Shift Managers to support the restaurant’s operations and future growth. The ideal candidate will have prior experience managing high-volume quick service restaurants, retail establishments, or hospitality settings, providing them with the necessary skills to handle fast-paced, customer-centric environments effectively. This position requires the General Manager to be at least 18 years old, and it offers competitive pay alongside comprehensive benefits. The role demands strong leadership abilities, excellent communication skills, and a results-driven mindset to continually elevate the restaurant’s performance and uphold McDonald’s brand reputation.

Job Requirements

  • at least 18 years old
  • previous experience as a general manager or equivalent in a high volume setting
  • background in quick service restaurants, hospitality, or retail is strongly preferred
  • ability to lead, coach, and develop a team
  • commitment to maintaining high standards of quality, service, and cleanliness
  • strong organizational and planning skills

Job Qualifications

  • previous general manager experience in high volume locations
  • experience in quick service restaurants, hospitality, or retail
  • strong leadership and team management skills
  • excellent communication and interpersonal abilities
  • ability to set and achieve performance goals
  • age 18 or older

Job Duties

  • run a profitable restaurant
  • ensure the restaurant meets McDonald’s standards of quality, service, and cleanliness
  • set restaurant goals in collaboration with leadership
  • create a plan to achieve restaurant goals
  • lead and manage a team of Department Managers
  • provide coaching and direction to improve department performance
  • hire and develop Department and Shift Managers

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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