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General Manager - Luxury Residential

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
performance bonuses
Flexible work schedule

Job Description

The Quest Organization is a privately held, fully integrated real estate development and investment company with a rich history of excellence and commitment to quality. Established in 1985, this growing company operates within the luxury multifamily real estate sector, known for overseeing high-end residential communities that exemplify sophistication, comfort, and unparalleled service. With a team of 10 to 19 dedicated professionals, The Quest Organization blends extensive experience with a holistic approach to property management to maintain their reputation as a leader in the industry. Their focus on delivering outstanding resident experiences through premium design, attention to detail, and seamless operations... Show More

Job Requirements

  • Bachelor's degree
  • 5+ years of property management experience in luxury multifamily or hospitality settings
  • Proven track record managing luxury lease-ups
  • Strong financial and budgeting skills
  • Experience leading diverse on-site teams
  • Proficiency with Yardi and Microsoft Excel
  • Exceptional communication and organizational skills
  • Detail oriented and adaptable

Job Qualifications

  • Bachelor's degree required
  • 5+ years of experience managing operations for high-end multifamily properties
  • Hospitality experience and/or understanding of the integral operations of a five-star resort within a multifamily community
  • Proven success in luxury lease-up environments (high-rise or mid-rise communities)
  • Background in an entrepreneurial or developer-led real estate organization preferred
  • Strong financial acumen with the ability to create and manage budgets and analyze financial statements
  • Exceptional leadership, communication, and organizational skills
  • Detail oriented with the ability to multi-task and adapt to changing priorities
  • Proficiency in Yardi and Microsoft Excel
  • CAM or other residential management certifications are a plus

Job Duties

  • Oversee day-to-day operations of multiple luxury multifamily properties in alignment with company policies and standards
  • Lead, train, and support on-site teams including concierge, maintenance, and housekeeping staff
  • Maintain a high level of resident satisfaction by ensuring timely, professional communication and service
  • Develop and manage property budgets
  • analyze financial performance and report on key metrics
  • Conduct regular property inspections to ensure maintenance, presentation, and service standards are met
  • Negotiate and manage vendor and service contracts
  • Partner with marketing teams on lease-up campaigns and resident engagement initiatives
  • Collaborate with design and construction teams to ensure alignment with company branding and operational needs

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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