General Manager - Luxury Beach Resort

Fort Lauderdale, FL, USA|

Job Overview

Benefits

competitive pay

bonus potential

Matching 401k

health benefits

Generous travel discounts

Paid Time Off

Job Description

Pelican Grand Beach Resort is a distinguished luxury destination perched directly on the shores of the Atlantic Ocean in Fort Lauderdale. Known for blending timeless Old Florida charm with elevated coastal hospitality, the resort boasts 156 rooms, a private beach, exceptional dining venues, breathtaking oceanfront views, and Fort Lauderdale's only oceanfront lazy river. As a part of Noble House Hotels and Resorts, Pelican Grand Beach Resort upholds a reputation for luxury, excellence, and creating memorable guest experiences. Noble House Hotels and Resorts is recognized for its collection of unique hotels and resorts, catering to discerning travelers who seek authentic, high-quality service and amenities. The culture at Pelican Grand Beach Resort emphasizes core values such as Caring, Integrity, and Respect, fostering an environment where team members are encouraged to bring their best selves to work, enjoy what they do, and contribute to a supportive, team-oriented atmosphere.

The role of General Manager at Pelican Grand Beach Resort is an exceptional leadership opportunity that extends beyond typical management responsibilities. This position involves overseeing all aspects of the hotel, including guest satisfaction, financial success, employee engagement, sales growth, and operational excellence. The General Manager acts as the senior leader responsible for strategic direction, ensuring that the property not only meets but exceeds brand standards and ownership goals. This includes leadership of operational managers, budget development, expense control, personnel management, and contributing to the hotel's executive committee to drive key financial objectives. The role demands a visionary leader who can balance operational performance with a positive, inclusive team culture. Importantly, the General Manager will play a pivotal role in supporting Diversity, Equity, Inclusion, and Accessibility initiatives at the resort, helping to cultivate a workplace where diverse perspectives are valued and integrated into the resort's ongoing success.

This position requires a seasoned professional with substantial leadership experience in luxury hotels or resorts, ideally familiar with Forbes and Relais & Chateaux standards. The incumbent should possess strong skills in managing multiple resort divisions such as food and beverage, front desk, rooms, and spa, alongside proven expertise in organizational change management within well-established properties. The offered compensation package is competitive and includes pay, bonus potential, matching 401k, comprehensive health benefits, generous travel discounts, and paid time off. Working as General Manager at Pelican Grand Beach Resort not only provides a rare career opportunity but also the chance to lead a dedicated team in a stunning, oceanfront paradise, shaping the guest experience and guiding the property towards sustained growth and excellence in the hospitality industry.

Job Requirements

At least 5 years in leadership experience as a General Manager at a luxury hotel/resort environment (knowledgeable in Forbes & Relais & Chateaux standards preferred)
Immersion in the following resort divisions highly desirable: Food & Beverage, Front Desk and/or Rooms, Spa
Demonstrated facilitation of organizational change management, particularly in a long-standing, traditional resort or property
Push/pull/lift 50 plus pounds
Endure various physical movements throughout the work areas
Remain in stationary and mobile position for 8 hours throughout work shift
Ability to walk and stand for extended periods throughout the property

Job Qualifications

Bachelor's degree in Hospitality Management, Business Administration, or related field preferred
Equivalent combination of education and experience may be considered
Minimum of 7-10 years of progressive hotel leadership experience in a senior hotel leadership role such as General Manager, Resort Manager, Hotel Manager, or Director of Operations
Experience with full-service, resort, luxury, or branded hotel operations preferred
Strong leadership and team development skills
Demonstrated financial acumen and budget management expertise
Proven ability to drive guest satisfaction and operational performance
Excellent communication, presentation, and interpersonal skills
Strong problem-solving and decision-making capabilities
Ability to manage multiple priorities in a fast-paced hospitality environment
Create a culture where employees want to stay and grow
Balance owner expectations with associate experience
Serve as the face of the property within the community
Ability to respond to operational issues and emergencies outside of normal business hours

Job Duties

Lead all operational managers to success on daily, weekly, monthly and annual action plans related to property strategic plan
Plan, organize, facilitate, attend, and/or participate in various hotel and departmental meetings
Ensure compliance of brand standard operating procedures and policies
Develop and manage execution of all budgets and revenue forecasts
Develop and implement controls for expense management, such as utilizing labor management tools
Interview, hire, train, develop, recommend performance evaluations, resolve problems, and recommend discipline and/or termination when appropriate of staff members
As a member of the Executive Committee for the property, help create and execute the financial objectives of the hotel