General Manager - Livermore, CA

Petco is a leading pet specialty retailer and a trusted name in the pet care industry for over 60 years, known for being "where the pets go" to find everything they need to live their best lives. With a strong commitment to improving lives by doing what is right for pets and their owners, Petco operates more than 1,500 stores across the United States, Mexico, and Puerto Rico, along with over 250 Vetco Total Care hospitals and numerous preventive care clinics. The company’s reach extends into the community through local animal welfare support and in-store adoption events that have helped find homes for millions of animals. Petco's culture is built around core values that emphasize putting pets first, fostering fun, and committing to team ownership and authenticity, making it an exciting and rewarding place for pet lovers seeking both meaningful work and career growth.

The General Manager role at Petco is a full-time leadership position central to bringing the company’s mission to life on the ground level. As the owner of a high-performing Pet Care Center, the General Manager is responsible for driving people, performance, and process excellence in a way that puts the health and well-being of pets and the satisfaction of pet parents at the forefront. This role requires a passionate and dedicated leader who can inspire a diverse team to deliver outstanding customer experiences, ensure the highest standards of animal care and safety, and drive profitable business results. They serve as a role model for leadership, demonstrating integrity, transparency, and accountability in all areas of operations and team management.

In this multifaceted position, the General Manager champions pet health and safety, creates welcoming and supportive environments for pets and their families, and fosters a culture of fun and connection among team members. They are tasked with recruiting, training, coaching, and developing talent, building an inclusive and engaged workforce aligned with the Petco brand. Additionally, General Managers own business outcomes by managing sales growth, profitability, labor, payroll, expenses, merchandising, inventory, and operational processes according to Petco’s standards. They also represent Petco in the community by leading local events and adoption initiatives, further strengthening Petco’s impact beyond the store walls.

Candidates suited for this role will possess at least three years of management experience, ideally in retail, strong leadership and coaching skills, business and operational acumen, and a genuine passion for both pets and customer service. The position demands physical ability to engage actively on the sales floor and handle various operational tasks safely. Petco offers a supportive culture that values authenticity, inclusion, and teamwork, with growth opportunities and competitive pay ranging from $36.00 to $59.50 hourly or salary equivalent, consistent with state and local wage laws. This career opportunity at Petco promises a chance to lead a thriving business while making a meaningful impact on pets’ lives and the broader community through a purpose-driven role focused on continuous improvement and shared success.