General Manager - Livermore, CA

Petco Animal Supplies, Inc. is a leading pet specialty retailer that has been committed to helping pets live their best lives for over 60 years. With more than 1,500 stores across the United States, Mexico, and Puerto Rico, over 250 Vetco Total Care hospitals, hundreds of preventive care clinics, and eight distribution centers, Petco has firmly established itself as "where the pets go" for everything they need. From premium meals and toys to trusted supplies and expert support, Petco embraces the universal truths of pet parenthood—from the boundless boops to the late-night zoomies—serving pets and pet parents with compassion, expertise, and a shared passion. As part of their mission, Petco supports thousands of local animal welfare groups through Petco Love, its foundation established in 1999, which has helped find homes for approximately 7 million animals through in-store adoption events.

Joining Petco as a General Manager means becoming a vital leader in a passionate team dedicated to putting pets first, inspiring colleagues, delighting customers, and delivering strong business results. As the store owner of your Pet Care Center, you will be responsible for people, performance, and process management, consistently modeling exceptional leadership. This role fosters an engaging and inclusive environment where pets and pet parents feel welcomed, supported, and cared for. It is a full-time leadership position that blends operational excellence with a heartfelt commitment to animal welfare and customer service.

The General Manager at Petco is entrusted to champion the health, safety, and humane care of all animals in their care, ensuring that all Petco standards and policies are rigorously followed. Leading by example with integrity, transparency, and an unwavering dedication to doing what is right for pets, you will build and lead an energized and inclusive team that embodies Petco’s core values — Pet First, Foster the Fun, and Let’s Go! This leadership role requires expertise in people management including attracting, hiring, training, coaching, and developing talent at all levels within the Pet Care Center. You'll cultivate a vibrant culture that motivates employees, celebrates wins, and makes work both meaningful and enjoyable.

Business acumen is paramount for success in this position. The General Manager will own the business by driving sales growth, profitability, and operational excellence. You will monitor financial and operational metrics, identifying opportunities and taking decisive actions to improve the store’s performance. Managing labor, payroll, inventory, and merchandising effectively while adhering to brand and safety standards is essential. Community engagement is also a key element, representing Petco at local events, adoption initiatives, and partnerships that strengthen the company’s impact and foster stronger connections with customers and pet lovers.

This role demands physical capabilities such as standing, walking, bending, kneeling, reaching, and lifting up to 50 pounds. The General Manager will regularly collaborate with customers, partners, and pets on the sales floor of a fast-paced retail environment and must be comfortable working near animals, including exposure to animal dander and cleaning chemicals. Flexible availability including evenings, weekends, and holidays is required to support store operating hours. Occasional travel for training, meetings, or community activities may also be necessary.

Choosing Petco means joining a purpose-driven company that truly values authenticity, inclusion, teamwork, and personal growth. The company offers numerous benefits including health insurance, financial incentives, paid time off, 401(k) plans, and development programs designed to promote career pathways in a supportive and respectful environment. If you have a passion for pets and leadership and want to make a positive difference in the lives of pets and their families, Petco offers an exciting, rewarding career path where you can thrive and grow.