
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,000.00 - $65,000.00
Work Schedule
Flexible
Benefits
401(k)
Dental Insurance
employee discount
flexible schedule
Health Insurance
Paid Time Off
Paid training
Vision Insurance
Job Description
Fresh Dining Concepts is the premier franchisee of GoTo Foods, the official franchisor of Jamba in Hawaii. As a company deeply rooted in the Hawaiian community, Fresh Dining Concepts takes pride in delivering not only fresh, high-quality products but also authentic island hospitality. Jamba in Hawaii has evolved beyond a simple smoothie shop to become a beloved part of the local lifestyle. The brand embodies wellness, community spirit, and a commitment to health-focused food concepts that resonate with residents and tourists alike. Fresh Dining Concepts seeks dynamic, values-driven leaders to join their team and help maintain the brand's reputation for excellence across its island locations. The company culture is centered on integrity, respect, ethics, customer focus, and taking action, making it an ideal environment for professionals who prioritize both business success and community impact.
The General Manager role at Jamba Hawaii is a full-time position that requires a multifaceted leader responsible for overseeing store operations, driving sales performance, and cultivating a motivated and skilled team. This role typically involves managing 10 to 40 team members and ensuring each Jamba location consistently reflects the brand’s mission of health-forward living, operational excellence, and local hospitality. The General Manager not only manages daily business functions but also plays a critical role in hiring, training, developing staff, and fostering a culture aligned with the company’s core values, known as F.I.B.E.R. (Fun, Integrity, Belief, Excellence, Results).
This leadership position demands an individual capable of delivering outstanding guest experiences through warm, authentic island hospitality while managing the operational aspects such as payroll, scheduling, product quality, and compliance with health and safety standards. The ideal candidate will demonstrate strong communication skills, the ability to handle performance management effectively, and the aptitude to build and maintain a positive and inclusive work culture that supports team growth and business success. Flexibility is a key component of this role, as work schedules may include early mornings, nights, weekends, and holidays to meet the operational needs of the business.
Overall, a General Manager at Jamba Hawaii is a vital contributor to the brand’s success and reputation in the islands, acting as both a community representative and an operational leader. The role offers the opportunity to work within a well-established brand that values health, wellness, and the local culture, while enjoying comprehensive benefits including health, dental, and vision insurance, paid time off, employee discounts, flexible schedules, and paid training. If you are a motivated leader passionate about nutrition, wellness, and delivering exceptional customer experiences in a vibrant, fast-paced environment, this role at Fresh Dining Concepts offers a rewarding career path in Hawai'i’s growing foodservice industry.
The General Manager role at Jamba Hawaii is a full-time position that requires a multifaceted leader responsible for overseeing store operations, driving sales performance, and cultivating a motivated and skilled team. This role typically involves managing 10 to 40 team members and ensuring each Jamba location consistently reflects the brand’s mission of health-forward living, operational excellence, and local hospitality. The General Manager not only manages daily business functions but also plays a critical role in hiring, training, developing staff, and fostering a culture aligned with the company’s core values, known as F.I.B.E.R. (Fun, Integrity, Belief, Excellence, Results).
This leadership position demands an individual capable of delivering outstanding guest experiences through warm, authentic island hospitality while managing the operational aspects such as payroll, scheduling, product quality, and compliance with health and safety standards. The ideal candidate will demonstrate strong communication skills, the ability to handle performance management effectively, and the aptitude to build and maintain a positive and inclusive work culture that supports team growth and business success. Flexibility is a key component of this role, as work schedules may include early mornings, nights, weekends, and holidays to meet the operational needs of the business.
Overall, a General Manager at Jamba Hawaii is a vital contributor to the brand’s success and reputation in the islands, acting as both a community representative and an operational leader. The role offers the opportunity to work within a well-established brand that values health, wellness, and the local culture, while enjoying comprehensive benefits including health, dental, and vision insurance, paid time off, employee discounts, flexible schedules, and paid training. If you are a motivated leader passionate about nutrition, wellness, and delivering exceptional customer experiences in a vibrant, fast-paced environment, this role at Fresh Dining Concepts offers a rewarding career path in Hawai'i’s growing foodservice industry.
Job Requirements
- Must be 18 years of age or older
- Ability to stand for long periods
- walk, bend, squat, and use repetitive hand motions
- Ability to lift 50+ pounds
- Ability to work in a fast-paced, high-volume environment
- Occasional extended hours in accordance with state and federal labor laws
- Ability to communicate safety and operational information in English
- Ability to evaluate products by taste, color, and smell
- Reliable transportation
- ServSafe Certification required (must obtain within 30 days if not current)
- Food Handler Permit as required by Hawaii Department of Health regulations
- Compliance with all local and state health department requirements
Job Qualifications
- High school diploma or GED required
- College degree preferred or equivalent experience
- Minimum 2 years of successful management experience
- Experience leading teams in a retail, restaurant, or hospitality environment
- Direct P&L responsibility experience preferred
- Ability to work flexible schedules, including early mornings, nights, weekends, and holidays
- Experience supervising hourly and leadership-level staff
- Strong interest in nutrition, wellness, or health-focused food concepts
- Excellent communication, leadership, and interpersonal skills
- Strong organizational, problem-solving, and decision-making abilities
- Professional, positive attitude with a strong sense of personal responsibility
- Proficiency with basic computer systems and scheduling software
- Ability to communicate effectively in English
Job Duties
- Recruit, interview, hire, and retain team members who align with Jamba’s culture and local island values
- Maintain appropriate staffing levels to meet business needs, tourism seasons, and sales fluctuations
- Train team members on product knowledge, service standards, food safety, policies, and procedures
- Provide ongoing coaching, feedback, and development through individual and team training
- Counsel and discipline team members as needed in a fair and professional manner
- Build internal talent pipelines to support long-term growth in Hawaii
- Oversee daily store operations, ensuring consistency with Jamba brand standards
- Analyze store performance, guest feedback, and operational metrics to drive improvement
- Ensure accurate scheduling, payroll, and timekeeping compliance
- Lead the coordination of people, product, and processes to achieve operational goals
- Plan, monitor, and evaluate individual and store performance
- Conduct performance reviews and recommend promotions and merit increases
- Act promptly to resolve team member concerns, conflicts, or performance issues
- Address underperformance proactively to support team and business success
- Foster a positive, inclusive, and high-performing store culture aligned with F.I.B.E.R. values
- Conduct regular one-on-one meetings and quarterly store meetings
- Lead by example to deliver warm, authentic island hospitality to every guest
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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