General Manager (Jamba Oakridge Mall, San Jose CA)

San Jose, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $25.00 - $30.00

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and development programs

Career advancement opportunities

Job Description

Fresh Dining Concepts (FDC) is a dynamic and innovative company specializing in the fast-casual dining segment, primarily operating popular brands such as Jamba. Known for its commitment to delivering fresh, high-quality products that cater to an active and health-conscious lifestyle, FDC emphasizes strong corporate values and a people-first approach to business. The organization prides itself on fostering a culture where team success, customer satisfaction, and community impact are key priorities. With a focus on operational excellence and exceptional guest experiences, Fresh Dining Concepts continues to grow and maintain a strong presence in the competitive restaurant industry. The company values its employees and encourages career growth and development through comprehensive training programs and supportive leadership. Fresh Dining Concepts offers a stimulating and fast-paced work environment ideal for motivated individuals who thrive on collaboration and leadership challenges.

The Jamba General Manager role at Fresh Dining Concepts is a crucial leadership position responsible for the successful management of individual store operations. This hands-on role demands expertise in team development, sales management, and the implementation of brand standards to ensure the highest level of customer service and satisfaction. The General Manager leads a motivated team, including Team Members, Shift Managers, and Assistant General Managers, to consistently deliver excellent service aligned with Jamba's brand promise. Responsibilities encompass overseeing daily store functions such as food preparation, inventory control, and guest interactions, ensuring financial targets are met, and promoting a positive work culture. This role requires a balance of strategic leadership and practical operational skills to drive sales growth while maintaining operational efficiency and cost controls. The successful candidate will be passionate about fostering team development and accountable for creating a welcoming environment for guests and staff alike. Fresh Dining Concepts offers opportunities for advanced leadership roles and supports ongoing professional development, making the Jamba General Manager position a prime stepping stone for a career in restaurant management. This is an exciting opportunity for experienced managers who want to make a tangible difference in a vibrant, fast-moving company that values innovation and integrity.

Job Requirements

Minimum age 18 years
high school diploma or equivalent (GED) required
bachelor’s degree in business or related field preferred or equivalent experience
minimum of 2 years of successful management experience
direct P&L responsibility
current ServSafe certification required or able to obtain one within 30 days of hire
experience coaching and developing teams in a retail or restaurant environment
experience supervising hourly and management-level staff
hospitality retail or restaurant experience preferred
background in nutrition is a plus
strong leadership interpersonal and communication skills
proven analytical and problem-solving abilities
excellent organization and planning skills
ability to make sound decisions and influence others effectively
self-motivated with a strong sense of ownership and accountability
proficiency in Microsoft Office email and basic computer applications
availability to work nights weekends and holidays
reliable transportation
ability to stand and walk for extended periods
ability to bend squat and perform repetitive hand/arm movements
ability to lift 50+ pounds
comfortable working in a fast-paced high-pressure environment
flexibility to work extended or irregular hours within applicable laws
ability to communicate effectively in English for safety and operational purposes
ability to evaluate products by taste appearance and smell

Job Qualifications

High school diploma or equivalent (GED)
bachelor’s degree in business or related field preferred or equivalent experience
minimum of 2 years of successful management experience
experience coaching and developing teams in a retail or restaurant environment
experience supervising hourly and management-level staff
hospitality retail or restaurant experience preferred
background in nutrition is a plus
strong leadership interpersonal and communication skills
proven analytical and problem-solving abilities
excellent organization and planning skills
ability to make sound decisions and influence others effectively
self-motivated with a strong sense of ownership and accountability
proficiency in Microsoft Office email and basic computer applications
availability to work nights weekends and holidays
reliable transportation

Job Duties

Lead and model exceptional guest service
oversee daily store operations including food preparation and guest interactions
drive sales performance revenue growth and profitability
manage inventory ordering and food labor cost controls
recruit train coach and develop a high-performing team
execute strategies to enhance guest satisfaction and loyalty
address guest feedback and resolve concerns professionally
partner with regional and corporate leaders to ensure brand standards are met