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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,000.00 - $55,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401k
Employee Discounts
Training and Development
performance bonuses
Job Description
Fresh Dining Concepts is a leading franchise operator of popular food service brands including Auntie Anne's, Cinnabon, Carvel Ice Cream, and Jamba. As the largest franchisee of GoTo Foods™, Fresh Dining Concepts operates numerous locations throughout the United States, focusing on delivering exceptional guest experiences, maintaining brand integrity, and achieving operational excellence. The company is committed to high standards across all aspects of its business, from quality products and customer service to employee engagement and financial performance. With a focus on growth and innovation, Fresh Dining Concepts provides an exciting opportunity for individuals interested in advancing their careers within the... Show More
Job Requirements
- Must be 18 years of age or older
- High school diploma or GED required
- Minimum 2 years of successful management experience
- Ability to work flexible schedules including nights weekends and holidays
- Ability to lift 50+ pounds
- Prolonged standing walking bending squatting and repetitive hand/arm motions
- Ability to work in a fast-paced high-volume environment
- Reliable transportation
- ServSafe Certification required must obtain within 30 days if not current
- Food Handler Permit as required by local regulations
- Compliance with all local health department requirements
- Ability to effectively communicate safety and operational information in English
- Ability to evaluate products by taste color and smell
Job Qualifications
- High school diploma or GED required
- BA/BS in business or related field preferred
- Minimum 2 years of successful management experience
- Experience coaching and developing teams in a retail restaurant or hospitality environment
- Direct P&L responsibility experience preferred
- Ability to work flexible schedules including nights weekends and holidays
- Experience supervising hourly supervisory and management staff
- Background or interest in nutrition and wellness a plus especially for Jamba
- Strong interpersonal leadership and financial management skills
- Proven analytical problem-solving organization and planning abilities
- Sound judgment professionalism optimism and initiative
- Proficiency with computers and common software applications including Microsoft Office and email
- Ability to communicate effectively in English both verbal and written
Job Duties
- Recruit interview hire and retain team members who meet brand and company standards
- Ensure appropriate staffing levels to support business fluctuations and peak periods
- Train team members on product knowledge service standards policies procedures and sales techniques
- Conduct ongoing individual and group training
- Coach counsel and discipline team members as needed
- Build and maintain internal talent pipelines to support growth
- Analyze store performance and business practices to identify improvement opportunities
- Ensure accurate scheduling and timekeeping audit labor records for compliance
- Communicate job expectations performance goals and brand standards
- Effectively marshal people resources and timelines to meet operational requirements
- Plan monitor and evaluate team performance
- Complete performance reviews and recommend promotions and merit increases
- Promptly and objectively resolve team member issues and conflicts
- Address underperformance consistently and appropriately
- Foster a positive high-performing store culture rooted in fun integrity belief excellence and results
- Conduct monthly one-on-one meetings and quarterly team meetings
- Lead by example to inspire pride in the brand and the business
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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