Job Overview
Work Schedule
Flexible
Benefits
401(k)
401(k) matching
Dental Insurance
employee discount
flexible schedule
Health Insurance
Paid Time Off
Job Description
Papa Johns is a leading global pizza delivery restaurant franchise known for its commitment to quality ingredients and excellent customer service. Founded in 1984, Papa Johns has grown to become one of the most recognized brands in the foodservice industry. The company prides itself on delivering high-quality products and services, ensuring customer satisfaction, and fostering a supportive and rewarding work environment for its employees. With thousands of stores worldwide, Papa Johns provides opportunities for career growth and personal development within the restaurant industry. As a franchise business model, each Papa Johns location is independently owned and operated, allowing for entrepreneurial spirit and local business engagement.
The General Manager role at Papa Johns is a vital position responsible for overseeing all aspects of restaurant operations. This is a franchise position that demands strong leadership, excellent decision-making skills, and a dedication to both customer service and profitability. The General Manager is accountable for managing the day-to-day functions of the restaurant, ensuring compliance with company policies, and maintaining high standards of cleanliness and safety. This role involves leading a team to consistently deliver delicious, quality food products while building a positive and efficient work atmosphere.
In addition to operational oversight, the General Manager at Papa Johns plays a critical role in driving business success by focusing on marketing, staff recruitment, training, and retention. They are expected to foster teamwork and motivate employees to uphold the brand's reputation and achieve financial goals. Managing budgets, controlling costs, especially food and labor expenses, and enhancing customer satisfaction through proactive problem resolution are also key components of this role. Papa Johns offers a competitive paycheck along with performance-based bonuses, flexible work hours, food discounts, and opportunities for career advancement, with many promotions coming from within the company.
Papa Johns values leadership qualities such as self-sufficiency, effective decision-making, and the ability to instill a sense of pride and accountability among team members. Working as a General Manager at Papa Johns equips individuals with valuable business and people skills in a fun and nurturing environment. This position is an excellent fit for someone passionate about the restaurant business, committed to operational excellence, and eager to advance their career in the food service industry.
The General Manager role at Papa Johns is a vital position responsible for overseeing all aspects of restaurant operations. This is a franchise position that demands strong leadership, excellent decision-making skills, and a dedication to both customer service and profitability. The General Manager is accountable for managing the day-to-day functions of the restaurant, ensuring compliance with company policies, and maintaining high standards of cleanliness and safety. This role involves leading a team to consistently deliver delicious, quality food products while building a positive and efficient work atmosphere.
In addition to operational oversight, the General Manager at Papa Johns plays a critical role in driving business success by focusing on marketing, staff recruitment, training, and retention. They are expected to foster teamwork and motivate employees to uphold the brand's reputation and achieve financial goals. Managing budgets, controlling costs, especially food and labor expenses, and enhancing customer satisfaction through proactive problem resolution are also key components of this role. Papa Johns offers a competitive paycheck along with performance-based bonuses, flexible work hours, food discounts, and opportunities for career advancement, with many promotions coming from within the company.
Papa Johns values leadership qualities such as self-sufficiency, effective decision-making, and the ability to instill a sense of pride and accountability among team members. Working as a General Manager at Papa Johns equips individuals with valuable business and people skills in a fun and nurturing environment. This position is an excellent fit for someone passionate about the restaurant business, committed to operational excellence, and eager to advance their career in the food service industry.
Job Requirements
- education level not specified
- prior experience in restaurant management preferred
- ability to lead and motivate a team
- excellent communication skills
- knowledge of food safety and labor laws
- ability to manage budgets and control costs
Job Qualifications
- self-sufficient leader
- great decision-making skills
- ability to instill pride and accountability in team members
Job Duties
- manage operations
- perform all company policies, procedures, programs, and systems
- follow all federal, state, and local laws
- use ethical business practices
- build a system of quality with team members
- respond to all customer concerns and issues
- request customer and team member feedback
- improve restaurant operations
- build brand loyalty
- recruit customer-focused team members
- maintain adequate staffing levels according to projected sales
- train team members to exceed customer expectations
- build an atmosphere of teamwork, energy, and fun
- manage profit goals
- ensure food, labor and other controllable costs stay within budget
- correct deviations by using the PROFIT System
- manage the companys assets by keeping the restaurant clean
- equip restaurant and maintain all equipment
Job Criteria
Experience
No experience required
Job Location
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