General Manager I

Sunnyvale, CA, USA|

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $120,000.00 - $144,000.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

retirement savings plan

Paid Time Off

Parental leave

Disability Coverage

Job Description

Aramark is a global leader in providing food services, facilities management, and uniform services to a wide range of sectors, including education, healthcare, business, and sports and entertainment. With operations in 15 countries, Aramark serves millions of guests daily, delivering exceptional experiences through its comprehensive service offerings. Known for its commitment to sustainability, diversity, and corporate responsibility, Aramark emphasizes developing its employees' talents and fostering professional growth within a supportive and inclusive workplace environment.

Workplace Hospitality, a division within Aramark, is currently seeking a General Manager to lead a premier dining program tailored to an executive setting where luxury, precision, and hospitality excellence are paramount. This salaried position offers a competitive compensation range from $120,000 to $144,000 per year and includes comprehensive benefits such as medical, dental, and vision coverage, 401(k) plans, paid time off, parental leave, and disability coverage. This role demands a leader who can uphold and enhance the delivery of elevated dining experiences for a discerning clientele within a world-class environment.

The General Manager will be responsible for overseeing all culinary and hospitality operations for a prominent corporate dining program. This includes managing a team dedicated to operational excellence, ensuring that service quality meets the highest standards expected by clients and guests alike. The role involves not only hands-on operational management but also strategic planning to continuously improve service offerings, drive customer satisfaction, and maintain strong client and community relationships.

In addition to managing day-to-day operations, the General Manager will be instrumental in building and leading a high-performing management team. They will develop and implement strategies for service improvements and business growth while managing budgets in partnership with the Finance department to optimize financial outcomes and operational productivity. Compliance with all local, state, and federal regulations is essential, as is adherence to Aramark's standards of operation, safety protocols, and Business Conduct Policy.

This leadership position requires a balance of entrepreneurship, customer service focus, and team development skills. The ideal candidate will have a background in food service, hospitality, facilities, or business management and possess strong interpersonal skills to effectively communicate with senior management, clients, and support staff. Familiarity with contractual terms and the ability to navigate operational challenges within those parameters are also crucial.

Aramark encourages personal and professional growth and values adaptability and commitment in its employees. The General Manager role may involve physical demands such as lifting, bending, and extended periods of walking and standing and may require the use of personal protective equipment. Overall, this is an excellent opportunity for experienced hospitality professionals eager to lead and innovate within a globally recognized company dedicated to service excellence and positive impact.

Job Requirements

Bachelor's degree preferred
Meaningful experience in service industry or hospitality
Proven leadership skills
Ability to manage budgets
Strong communication skills
Ability to interpret contracts
Physical capability for lifting, bending, walking, and standing
Ability to use Personal Protective Equipment (PPE)

Job Qualifications

Bachelor's degree level education highly preferred in an area of food service, hospitality, facilities, or business management
The ability to focus on client and customer services, entrepreneurship and building and growing a strong business
Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff
Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues
Meaningful experience in service industry, contract services, or hospitality environment
Proven ability leading through other managers
Experience in creating and managing a department budget, financial controls and analysis
Experience crafting product sales strategies and implementing operational programs and initiatives

Job Duties

Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations
Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction
Builds, develops, and leads a management team and staff capable of carrying out organizational objectives
Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations
In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity
Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports
Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times