General Manager I

Tacoma, WA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $92,000.00 - $115,000.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

work/life resources

retirement savings plan

Paid parental leave

Disability Coverage

Job Description

Aramark Student Nutrition is a leading provider of food and nutrition services to over 350 school districts across the United States. Serving both public and private educational institutions, Aramark offers an extensive range of dining solutions that include breakfast and lunch programs, after-school snacks, catering services, nutrition education, and retail operations. Their mission centers on partnering with schools to create culinary experiences that empower students towards academic and personal success. The company is committed to delivering healthy, nutritious meals that contribute not only to the wellness of students but also to fostering a vibrant dining culture within the community. By focusing on quality and innovation, Aramark Student Nutrition ensures that every meal served supports students' growth, learning, and overall well-being.

This role is for a General Manager, a pivotal leadership position responsible for overseeing multiple contracted services that typically generate between $2 million and $15 million or more in revenue. These services may span food service, facility support, custodial services, retail, lodging, transportation, among others, depending on the client. As a General Manager, the individual will plan, manage, and guide operations to meet predetermined financial and operational goals as well as client and customer expectations. This hands-on leadership role demands operational expertise, strategic planning skills, and the ability to build strong client relationships. Candidates are expected to bring financial acumen to manage budgets and optimize performance while ensuring strict compliance with all regulations and company standards, including safety and business conduct policies.

The position is salaried, with an annual compensation range between $92,000 and $115,000, reflecting the company's good faith estimate at the time of posting. Aramark supports its employees with a comprehensive benefits package that includes medical, dental, and vision coverage, as well as work/life resources. Additional benefits may include retirement savings plans such as a 401(k), paid parental leave, disability coverage, and paid days off. These benefits vary by location and employee eligibility and aim to support employees' well-being both inside and outside the workplace.

Aramark prides itself on fostering inclusive employment practices, ensuring fair consideration for candidates with arrest or conviction records in compliance with applicable laws and fair chance ordinances. The company emphasizes development and adaptability, recognizing that roles may evolve over time to meet changing operational demands.

Joining Aramark as a General Manager means becoming part of a vibrant organization dedicated to making a positive impact every day through service, partnership, and community engagement. It's an opportunity to lead a dynamic team, drive operational excellence, and contribute meaningfully to the success of educational institutions and their communities nationwide. Candidates interested in advancing their leadership career within a reputable and mission-driven company will find Aramark an enriching and rewarding place to grow professionally.

Job Requirements

Bachelor's degree preferred
Experience in service industry, contract services, or hospitality environment
Ability to lead and develop a management team
Strong communication and interpersonal skills
Financial acumen including budget management and financial analysis
Knowledge of regulatory compliance requirements
Ability to manage client and community relationships
Willingness to perform physical tasks such as lifting, bending, pushing, pulling, walking and standing
Availability to wear uniforms and use Personal Protective Equipment (PPE) when required

Job Qualifications

Bachelor's degree level education highly preferred in an area of food service, hospitality, facilities, or business management
The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role
Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff
Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues
Meaningful experience in service industry, contract services, or hospitality environment
Proven ability leading through other managers
Experience in creating and managing a department budget, financial controls and analysis
Experience crafting product sales strategies and implementing operational programs and initiatives

Job Duties

Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations
Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction
Builds, develops, and leads a management team and staff capable of carrying out organizational objectives
Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations
In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity
Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports
Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times