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General Manager I

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $48,405.00 - $55,320.00
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Work Schedule

Rotating Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
Referral program

Job Description

HMSHost is a premier global hospitality company renowned for delivering exceptional service in dynamic environments such as airports, travel plazas, and other transportation hubs. With a vast network of restaurants and retail locations worldwide, HMSHost offers unparalleled opportunities for career advancement, training, and development. The company prides itself on fostering a culture of engagement, appreciation, and inclusion where associates are empowered to be their best selves and contribute meaningfully to the organization’s success. HMSHost is committed to providing competitive wages, robust benefits, and recognition programs to ensure every employee feels valued and motivated to excel. As a leader in hospitality,... Show More

Job Requirements

  • Bachelor's degree preferred but not mandatory
  • Minimum five years of restaurant management experience
  • Experience managing restaurants with sales up to $5 million
  • Proven P&L accountability and success over multiple annual cycles
  • Ability to work a varied and rotating schedule including opening and closing shifts
  • Strong leadership and decision-making skills
  • Ability to maintain knowledge of federal, state, and local health and safety standards
  • Effective interpersonal and communication skills
  • Commitment to diversity, equity, and inclusion
  • Authorization to work in the United States

Job Qualifications

  • Minimum five years of restaurant experience, including at least three years in restaurant P&L management
  • Graduation from a Food Service Management or Culinary program may substitute some experience
  • Demonstrated team management and delegation skills
  • Ability to manage multiple priorities effectively
  • Knowledge of HMSHost policies, products, service, quality, and operations standards
  • Strong communication skills including speaking, reading, and comprehension of instructions and policy documents
  • Ability to motivate and engage employees
  • Familiarity with management information systems such as MIV, Crunch Time, and Kronos
  • Previous experience with union and non-union restaurant environments preferred

Job Duties

  • Ensure all assistant managers and staff recognize the importance of closing the restaurant and prepare it for opening
  • Hold shift managers accountable for executing closing and opening checklists
  • Deploy staff and resources to maximize profitability and accept P&L responsibility
  • Assign work tasks, prepare schedules, and ensure shifts are covered
  • Provide coaching and encouragement to restaurant staff to achieve business goals
  • Interview job candidates and make hiring, termination, and advancement decisions
  • Promote company diversity and inclusion philosophy within the restaurant
  • Oversee on-boarding and off-boarding of associates including compliance with badging and training
  • Monitor and maintain product availability and restaurant inventory
  • Oversee receiving goods and processing invoices
  • Schedule routine equipment maintenance and repairs
  • Manage company response to audits and minimize waste
  • Conduct training and assess employee skills
  • Maintain knowledge of brand standards, labor relations, and company policies
  • Implement marketing and promotional programs
  • Manage day-to-day associate activities and resolve customer and associate issues
  • Maintain compliance with health, safety, and sanitation regulations
  • Train managers and associates on wellness protocols and health requirements

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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