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General Manager (Hotel/ Multi-Family Experience Required)

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $100,000.00 - $110,000.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401k plan with company match
Paid holidays
Paid Time Off
Travel discount

Job Description

Sentral is a dynamic and innovative network of residential communities committed to redefining the way people live. Focused on delivering superior performance and enhanced experiences, Sentral stands out as a leading residential hospitality operator across some of the world’s most vibrant and sought-after cities. With locations spanning major metropolitan hubs such as Atlanta, Austin, Charlotte, Chicago, Denver, Houston, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Phoenix, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, Sentral offers a unique blend of convenience, comfort, and community. The company’s vision, captured in their trademarked concept Home+, highlights their dedication to providing... Show More

Job Requirements

  • high school diploma or equivalent experience required
  • some college preferred
  • minimum of three years of experience in luxury residential property management or hotels
  • proven leadership experience
  • strong attention to detail and sales ability
  • knowledge of OSHA laws and regulations
  • strong decision-making skills
  • computer literacy including PMS software and MS Office
  • positive attitude with ability to smile under pressure
  • willingness to undergo training as needed
  • flexibility to work evenings and weekends
  • ability to effectively resolve customer concerns

Job Qualifications

  • high school diploma or equivalent experience required
  • some college preferred
  • a minimum of three years of experience in luxury residential property management or hotels
  • proven leadership experience required
  • must possess strong attention to detail and sales ability
  • knowledgeable about OSHA laws and regulations
  • strong decision-making and problem-solving skills
  • computer literate with capability in PMS software, MS Office and related communication tools
  • must possess a positive attitude and the ability to smile under all circumstances
  • willingness to participate in training in order to comply with new or existing laws
  • ability to work a flexible schedule, including evenings and weekends
  • demonstrated ability to diffuse and respond to customer concerns to avoid escalation of the problem

Job Duties

  • Champion Sentral standards, best practices, policies and procedures, and value of excellent in customer service
  • provide inspirational leadership, motivating team to achieve and exceed operational excellence
  • develop deployment strategies to market property and homesharing opportunity to increase market share
  • foster an open-door policy environment and culture of trust and community
  • create an environment that promotes team member engagement and growth
  • demonstrate dedication to acquiring, retaining, and developing talent by providing structure, direction, feedback and recognition while facilitating team processes and on-going training
  • establish appropriate presence in community to build relationships with key business partners and clients

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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