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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $44,200.00 - $66,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
wellness programs
Job Description
High Point University (HPU) is a distinguished institution known for its commitment to providing an exceptional learning environment and an extraordinary hospitality experience. Central to this commitment is the Jana and Ken Kahn Hotel, a state-of-the-art facility designed to accommodate the growing number of students and families drawn to the university. The Kahn Hotel offers beautifully appointed guest rooms and suites alongside a fine-dining restaurant, creating a luxurious and welcoming atmosphere for all guests. This hotel is uniquely connected to the Nido and Mariana Qubein Arena and Conference Center, a dynamic venue that hosts HPU's men's and women's basketball teams... Show More
Job Requirements
- Bachelor's degree preferred
- meaningful service industry or hospitality experience
- proven leadership and team management skills
- budget management experience
- strong interpersonal and communication skills
- ability to understand and implement contract terms
- physical ability to perform lifting, bending, pushing, pulling, and extended walking and standing
- willingness to use personal protective equipment and wear uniforms if required
Job Qualifications
- Bachelor's degree preferred in Food Service, Hospitality, Facilities, or Business Management
- ability to focus on client and customer services and business growth
- excellent interpersonal skills to communicate with clients and senior management
- experience interpreting and implementing contractual requirements
- meaningful experience in service industry, contract services, or hospitality environment
- proven leadership experience managing through other managers
- experience managing budgets, financial controls, and analysis
- experience developing product sales strategies and operational initiatives
Job Duties
- Lead a team providing operational expertise in contracted services with hands-on management
- manage client and community relationships to optimize service and satisfaction
- build and lead a management team to achieve organizational goals
- recommend methods and resources for service improvement and growth
- manage budget and financial performance in partnership with Finance
- ensure compliance with local, state, and federal regulations and maintain records
- uphold Aramark safety standards and Business Conduct Policy
- lead hospitality delivery to meet Extraordinary Hospitality Standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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