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General Manager, Hamburg Gaming

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $132,100.00 - $178,400.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Annual performance bonus
paid vacation days
Paid parental bonding leave
Tuition Reimbursement
Friends-and-family discounts

Job Description

Delaware North Gaming is a leading global hospitality and gaming company known for its commitment to operational excellence and outstanding guest experiences. With a rich history spanning over 100 years, Delaware North is a family-owned enterprise that operates in iconic sports arenas, stunning national parks, exciting casinos, and numerous other venues worldwide. The company prides itself on offering diverse career opportunities and growth paths across various sectors including restaurants, hotels, gaming, retail, and sports facilities. Delaware North’s dedication to its team members is reflected through comprehensive benefits and programs that foster professional development, personal growth, and a supportive culture. The... Show More

Job Requirements

  • Minimum of 10 years progressive leadership experience in casino management
  • Proven success managing complex operations with full profit and loss accountability
  • Strong financial skills including budgeting, forecasting, labor optimization, and capital planning
  • Understanding of gaming regulations and compliance
  • Ability to lead large, diverse teams and develop future leaders
  • Excellent communication and decision-making skills
  • Bachelor’s degree preferred or equivalent experience
  • Ability to obtain and maintain gaming licenses and certifications

Job Qualifications

  • Minimum of 10 years of progressive leadership experience in casino management including senior-level or property-wide responsibility
  • Demonstrated success managing complex operations with full P&L accountability
  • Strong financial acumen including budgeting, forecasting, labor optimization, and capital planning
  • Deep understanding of gaming regulations, compliance, and operational best practices
  • Proven ability to lead large, diverse teams and develop future leaders
  • Excellent communication, relationship-building, and decision-making skills
  • Bachelor’s degree in hospitality management, business, or related field preferred
  • Ability to obtain and maintain required gaming licenses and certifications

Job Duties

  • Provide direction in the operation of gaming, racing, and non-gaming departments
  • Establish and administer procedures about profitability, safety, employee relations, guest relations, internal controls, regulatory compliance, and security
  • Direct, guide, counsel, and instruct day-to-day operations through assigned department leaders
  • Develop and maintain employee culture, professional development, morale, and engagement
  • Stay aware of competitive operations and recommend appropriate marketing actions
  • Monitor financial performance of all areas against planned performance and take corrective actions
  • Maintain updated knowledge of gaming laws and regulations
  • Ensure all departments are staffed with skilled and apt team members

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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