Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $86,000.00
Work Schedule
Standard Hours
Benefits
Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Paid Time Off
Health Insurance
retirement plans
Job Description
Hilton is a globally recognized leader in the hospitality industry, renowned for delivering exceptional experiences to millions of guests worldwide. As a pioneering hotel company with a rich heritage, Hilton boasts a comprehensive portfolio of world-class brands catering to diverse traveler needs, lifestyles, and preferences. Their commitment is not only to guests but also to the wellbeing, growth, and satisfaction of their team members. Hilton’s workplace culture is award-winning, consistently earning accolades on the World’s Best Workplaces list by Great Place to Work and Fortune, reflecting their dedication to creating an environment where employees can thrive and build rewarding careers. The company’s founding vision is to fill the earth with the light and warmth of hospitality, a mission they pursue through continual innovation, superior service excellence, and an inclusive, supportive workplace.
The role of Restaurant General Manager at Hilton is pivotal in driving the success of one of their premier dining outlets, ensuring every guest experiences the warmth and light of hospitality. This position involves comprehensive responsibility for directing restaurant operations, maintaining high standards in guest service, product quality, and operational profitability. As a leader, the Restaurant General Manager inspires and develops the team by coaching and mentoring, fostering a culture of accountability, teamwork, and leadership. The manager collaborates closely with sales, marketing, and public relations to enhance brand visibility, implement effective marketing campaigns, and leverage technology such as OpenTable to streamline operations and enrich the guest experience. Focused on driving revenue growth, the role involves employing innovative strategies to maximize restaurant profitability through upselling, menu development, and cross-selling hotel services.
Hilton emphasizes regulatory excellence by upholding rigorous compliance with health, safety, sanitation, and alcohol awareness standards, ensuring a safe and welcoming environment for both guests and staff. The company’s philosophy centers around core values including hospitality, integrity, leadership, teamwork, ownership, and immediacy, which guide their team members in delivering top-tier service. Employment with Hilton offers unmatched perks including discounted travel, employee stock purchase programs, paid parental leave, personalized caregiving support, crisis concierge services, mental health resources, generous paid time off, and comprehensive health and retirement benefits. Hilton’s commitment to its employees extends beyond the workplace, providing tailored support to enhance quality of life and career advancement. Joining Hilton means becoming part of an award-winning culture dedicated to excellence, innovation, and making every guest stay memorable while fostering a fulfilling and stable career path.
The role of Restaurant General Manager at Hilton is pivotal in driving the success of one of their premier dining outlets, ensuring every guest experiences the warmth and light of hospitality. This position involves comprehensive responsibility for directing restaurant operations, maintaining high standards in guest service, product quality, and operational profitability. As a leader, the Restaurant General Manager inspires and develops the team by coaching and mentoring, fostering a culture of accountability, teamwork, and leadership. The manager collaborates closely with sales, marketing, and public relations to enhance brand visibility, implement effective marketing campaigns, and leverage technology such as OpenTable to streamline operations and enrich the guest experience. Focused on driving revenue growth, the role involves employing innovative strategies to maximize restaurant profitability through upselling, menu development, and cross-selling hotel services.
Hilton emphasizes regulatory excellence by upholding rigorous compliance with health, safety, sanitation, and alcohol awareness standards, ensuring a safe and welcoming environment for both guests and staff. The company’s philosophy centers around core values including hospitality, integrity, leadership, teamwork, ownership, and immediacy, which guide their team members in delivering top-tier service. Employment with Hilton offers unmatched perks including discounted travel, employee stock purchase programs, paid parental leave, personalized caregiving support, crisis concierge services, mental health resources, generous paid time off, and comprehensive health and retirement benefits. Hilton’s commitment to its employees extends beyond the workplace, providing tailored support to enhance quality of life and career advancement. Joining Hilton means becoming part of an award-winning culture dedicated to excellence, innovation, and making every guest stay memorable while fostering a fulfilling and stable career path.
Job Requirements
- Bachelor’s degree in hospitality management, business administration, or a related field preferred
- minimum 3-5 years of experience in restaurant management or a similar leadership role
- strong organizational and multitasking abilities
- excellent problem-solving skills
- availability to work flexible hours including evenings, weekends, and holidays
- ability to manage budgets and financial reports
- proficiency in relevant software and technology tools
Job Qualifications
- Proven experience in restaurant or hospitality management
- strong leadership and team development skills
- excellent communication and interpersonal abilities
- knowledge of marketing strategies and revenue growth techniques
- proficiency with restaurant management technology
- understanding of health and safety regulations
- ability to foster a guest-focused environment
- commitment to company core values and culture
Job Duties
- Lead restaurant operations: direct all aspects of restaurant management including guest service standards, product quality, cost controls, profitability, marketing strategies, budgeting, and enforcing policies and procedures
- Create exceptional guest experiences: monitor service quality, assess guest satisfaction trends, address concerns, and continuously improve guest interactions
- Inspire and develop the team: supervise, coach, and mentor team members
- conduct performance evaluations, provide professional development opportunities, and recognize achievements
- Collaborate on marketing and sales: partner with sales, marketing, and PR teams to create effective marketing campaigns, manage customer databases, and increase brand visibility and guest loyalty
- Optimize technology and systems: maximize the use of technology such as OpenTable to improve operational efficiency, streamline reservations, and enhance the guest experience
- Drive revenue growth: implement up-selling techniques, develop new menu items, cross-sell hotel-wide services, and use innovative strategies online and offline to maximize profitability
- Ensure regulatory excellence: uphold compliance with health, safety, sanitation, and alcohol awareness regulations, fostering a culture committed to guest and team member wellbeing
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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