General Manager - Graduate Ann Arbor by Hilton

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $60,700.00 - $96,400.00
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Work Schedule

Flexible
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Benefits

Daily Pay
Free Telemedicine
Health Insurance
Life insurance
401k plan
Paid parental leave
Paid Time Off
Holiday pay
Pet insurance
Employee assistance program

Job Description

Schulte Hospitality Group (SHG) is an established leader in the hospitality industry, known for its service-oriented culture and dedication to delivering authentic and respectful hospitality experiences. SHG is a division of Schulte Companies, a renowned third-party management firm with extensive multi-generational expertise in managing various facets of hospitality. The company boasts a wide and diverse portfolio, managing over 200 locations across 38 states and 3 countries. These locations encompass a mix of reputable hotel brands such as Marriott, Hilton, IHG, and Hyatt, alongside a collection of unique boutique and lifestyle properties and restaurants. SHG's team comprises passionate and innovative hoteliers and restaurateurs who share a commitment to creating positive experiences for their guests and fostering a welcoming work environment for their associates.

As a General Manager at Schulte Hospitality Group, you will play a pivotal role in sustaining and advancing the company’s mission of hospitality excellence. This dynamic, service-oriented leadership position involves overseeing all aspects of hotel operations to ensure the highest standards of guest satisfaction, operational efficiency, and financial performance. The General Manager is accountable for managing budgets, setting sales and profit targets, recruiting and training staff, and ensuring the property meets brand guidelines and regulatory compliance.

The role demands a hands-on leader who is adept at strategic planning and problem-solving, capable of maintaining operational quality amid a fast-paced environment. You will be responsible for the preservation and enhancement of hotel assets, overseeing maintenance, renovations, and vendor relationships. Moreover, your leadership will be essential to fostering a safe and secure environment for guests and associates alike. Beyond everyday operations, you will ensure events and conferences run smoothly while upholding service standards that align with company values and brand expectations.

SHG offers a rewarding, flexible, and fun work environment where employee development is a priority. Joining SHG means becoming part of a team that values inclusivity and employee empowerment. The company provides several exciting perks and a robust benefits package, including Daily Pay, free telemedicine and virtual mental health access from day one, multiple health and life insurance options, 401k plan with company match, paid parental leave, paid time off, holiday pay, pet insurance, an employee assistance program, and exclusive savings discounts on gym memberships, event tickets, electronics, and more. These benefits reinforce SHG’s commitment to the wellbeing and professional growth of its team members.

This opportunity is ideal for a motivated individual with strong communication, leadership abilities, and financial acumen, who thrives in a fast-paced, multi-tasking environment. Schulte Hospitality Group is an equal opportunity employer dedicated to fostering diversity and inclusion in the workplace.

Job Requirements

  • Bachelor's degree preferred
  • Previous experience in hospitality management preferred
  • Ability to communicate effectively verbally and in writing
  • Demonstrated ability to lead a team
  • Excellent attention to detail
  • Financial savvy
  • Proficient in Microsoft Office products
  • Ability to work in a fast paced environment with the ability to multi-task

Job Qualifications

  • Ability to communicate effectively verbally and in writing
  • Demonstrated ability to lead a team
  • Excellent attention to detail
  • Financial savvy
  • Proficient in Microsoft Office products
  • Ability to work in a fast paced environment with the ability to multi-task

Job Duties

  • Managing budgets and financial plans and controlling expenditure
  • Maintaining statistical and financial records
  • Setting and achieving sales and profit targets
  • Recruiting, training, and monitoring staff
  • Planning work schedules for individuals and teams
  • Appropriately responding to and resolving guest concerns
  • Addressing problems and troubleshooting
  • Ensuring events and conferences run smoothly
  • Supervising maintenance, supplies, renovations, and furnishings
  • Maintaining relationships with contractors, vendors and suppliers
  • Ensuring a safe and secure environment for all guests and associates
  • Maintaining appropriate inspections of the property as identified by the organization and brand
  • Ensuring the property meets brand guidelines and expectations for service and all standards
  • Ensuring compliance with licensing laws, health and safety, and other statutory regulations
  • Performing various other duties as assigned to meet business objectives

Job Criteria

Experience

Mid Level (3-7 years)


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