Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Weekly Payroll
Flexible work schedules
401(k) with Company Match
Company Subsidized Health Insurance
Dental Insurance
Vision Insurance
Supplemental life insurance options
Paid Time Off
Employee Discounts
Job Description
Goode Company Restaurants is a highly respected hospitality brand headquartered in Houston, Texas. Known for its commitment to exceptional service and authentic Southern cuisine, Goode Company offers an established, vibrant workplace for professionals passionate about the hospitality industry. The company has built a strong reputation for quality, consistency, and creating memorable guest experiences through its portfolio of restaurants featuring a variety of dining concepts. As an industry leader, Goode Company fosters an inclusive culture that prizes ownership, accountability, and a dedication to excellence. Working at Goode Company means becoming part of a career path that values leadership, innovation, and continuous growth within a fast-paced and dynamic hospitality environment.
The role of General Manager at Goode Company Restaurants is more than just a position; it is a vital leadership career with substantial responsibility for operating one of Houston's most renowned hospitality brands. The General Manager acts as a key leader accountable for driving business success, ensuring operational excellence, and modeling the company’s values in every aspect of the restaurant’s operation. As a General Manager, you must lead with confidence, clarity, and integrity while creating a culture of ownership among your staff. You will manage all facets of daily operations from guest experience and service standards to financial performance and compliance with safety regulations.
You are the central figure who embodies Goode Company’s brand promise, leading multiple departments to deliver consistent, elevated experiences to guests. This includes managing food and beverage quality, maintaining rigorous operational standards, and developing and mentoring a high-performing team of managers and frontline staff. Your leadership will influence the entire restaurant ecosystem, fostering collaboration between departments and championing a culture where pride, professionalism, and accountability are at the forefront.
Moreover, the General Manager is responsible for full Profit and Loss (P&L) management, where you will use your financial acumen to forecast, budget, and strategize for sustained growth and profitability. Managing labor costs, inventory, and vendor relationships are critical parts of the operational efficiency you will drive. You will also ensure compliance with all health, safety, and workplace regulations, leading safety initiatives and maintaining standards that protect both employees and guests.
This position requires a seasoned hospitality professional with at least five years of recent General Manager experience in high-volume, full-service environments, ideally managing annual revenues exceeding $5 million. A bachelor's degree in hospitality, business, or a related field is preferred, but equivalent experience will be considered. Certifications in Food Safety Management, Alcohol Service (TABC), and allergen awareness are mandatory to ensure the highest operational standards.
At Goode Company, the role of General Manager is designed for leaders who thrive on challenges, embrace complexity, and excel in creating order and quality within fast-moving environments. You will be an inspiring leader capable of making decisive actions, navigating employee relations with professionalism, and maintaining an upbeat yet accountable workplace atmosphere. Becoming a General Manager here means taking ownership of a respected brand, leading your team towards operational brilliance, and making a lasting impact in Houston’s vibrant hospitality scene.
The role of General Manager at Goode Company Restaurants is more than just a position; it is a vital leadership career with substantial responsibility for operating one of Houston's most renowned hospitality brands. The General Manager acts as a key leader accountable for driving business success, ensuring operational excellence, and modeling the company’s values in every aspect of the restaurant’s operation. As a General Manager, you must lead with confidence, clarity, and integrity while creating a culture of ownership among your staff. You will manage all facets of daily operations from guest experience and service standards to financial performance and compliance with safety regulations.
You are the central figure who embodies Goode Company’s brand promise, leading multiple departments to deliver consistent, elevated experiences to guests. This includes managing food and beverage quality, maintaining rigorous operational standards, and developing and mentoring a high-performing team of managers and frontline staff. Your leadership will influence the entire restaurant ecosystem, fostering collaboration between departments and championing a culture where pride, professionalism, and accountability are at the forefront.
Moreover, the General Manager is responsible for full Profit and Loss (P&L) management, where you will use your financial acumen to forecast, budget, and strategize for sustained growth and profitability. Managing labor costs, inventory, and vendor relationships are critical parts of the operational efficiency you will drive. You will also ensure compliance with all health, safety, and workplace regulations, leading safety initiatives and maintaining standards that protect both employees and guests.
This position requires a seasoned hospitality professional with at least five years of recent General Manager experience in high-volume, full-service environments, ideally managing annual revenues exceeding $5 million. A bachelor's degree in hospitality, business, or a related field is preferred, but equivalent experience will be considered. Certifications in Food Safety Management, Alcohol Service (TABC), and allergen awareness are mandatory to ensure the highest operational standards.
At Goode Company, the role of General Manager is designed for leaders who thrive on challenges, embrace complexity, and excel in creating order and quality within fast-moving environments. You will be an inspiring leader capable of making decisive actions, navigating employee relations with professionalism, and maintaining an upbeat yet accountable workplace atmosphere. Becoming a General Manager here means taking ownership of a respected brand, leading your team towards operational brilliance, and making a lasting impact in Houston’s vibrant hospitality scene.
Job Requirements
- Ability to stand, walk, and remain active for extended periods
- Ability to lift and/or move up to 25 lbs regularly and up to 50 lbs occasionally
- Ability to communicate clearly and effectively in a fast-paced environment
- Food Safety Manager certification
- Alcohol Service certification (TABC)
- Allergen certification
- Bachelor’s degree preferred or equivalent experience
- Minimum 5 years' recent General Manager experience in high-volume hospitality
- Proven P&L management experience
- Strong leadership skills
- Proficiency in POS and business software
Job Qualifications
- Bachelor’s degree in hospitality, business, restaurant management, or related field preferred
- 5+ years of recent General Manager experience in high-volume, full-service hospitality operations
- Experience managing annual revenue of $5MM+
- Strong financial acumen with proven P&L management experience, including forecasting, budgeting, and variance analysis
- Deep operational knowledge across all areas of restaurant or hospitality management (front of house, back of house, beverage, and service operations)
- Demonstrated experience hiring, training, and developing high-performing teams and managers
- Strong leadership, communication, and conflict resolution skills
- Proficiency with POS systems and basic business software (Microsoft Word, Excel, Outlook, Teams)
- Compeat or similar restaurant management system experience preferred
- Food Safety Manager, Alcohol Service Certification (TABC), and Allergen Certification required
- Bilingual abilities a plus
- Strong ability to remain professional, composed, and effective in high-pressure situations
Job Duties
- Ensure guest service standards and procedures are consistently executed across all areas of the operation
- Evaluate daily operational performance and guest experience metrics
- Investigate and resolve guest concerns related to service, quality, and overall experience
- Champion a culture of ownership where every decision is made with the guest and business in mind
- Ensure all departments deliver a cohesive, high-quality, and consistent guest experience
- Ensure consistent execution of Goode Company brand standards across all service areas
- Oversee quality, presentation, and consistency of all food, beverage, and guest-facing offerings
- Monitor operational execution of preparation, presentation, and service standards
- Schedule, receive, and verify vendor deliveries to ensure quality, accuracy, and consistency
- Oversee inventory management for food, beverage, supplies, equipment, and operational materials
- Lead ongoing safety training and accountability across all departments
- Ensure compliance with all food safety, sanitation, alcohol service, and workplace safety regulations
- Maintain strict adherence to local, state, and federal health and safety codes
- Oversee maintenance of facilities, equipment, and operational systems to ensure efficiency and reliability
- Conduct regular inspections of property, equipment, and work areas to ensure operational excellence
- Own and manage full P&L responsibility for the operation
- Drive revenue growth while maintaining strong cost controls and operational discipline
- Manage labor, cost of goods, and controllable expenses with a consistent focus on efficiency and profitability
- Analyze financial performance, including variances, trends, and opportunities for improvement, and take corrective action as needed
- Prepare and review financial reports in accordance with corporate procedures, including cash handling, credit transactions, purchasing, invoicing, payroll, and reporting
- Lead all hiring, onboarding, training, coaching, and performance management for team members and managers
- Build and develop strong internal leadership pipelines and hold managers to a high standard of excellence
- Foster a culture of accountability, professionalism, teamwork, and pride in craftsmanship
- Conduct regular team meetings and ensure clear communication across all levels of the organization
- Promote collaboration between all departments to ensure seamless execution and guest satisfaction
- Lead by example through hands-on engagement, visibility, and consistent presence in operations
- Maintain compliance with company policies and all employment-related laws and regulations
- Address and resolve employee relations matters, including harassment and workplace concerns, in a timely and professional manner
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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