General Manager (GM) - Bellevue, WA

85°C Bakery Cafe is a globally recognized bakery and beverage retail company founded in 2004. With over 1000 stores worldwide, the brand has positioned itself as a leading provider of five-star quality pastries and drinks at affordable prices. The company is publicly traded in Taiwan and continues to expand its footprint by maintaining a commitment to exceptional quality, service, and cleanliness. The brand has built a loyal customer base by blending innovation with consistency, offering an inviting environment for pastry lovers and beverage enthusiasts alike. As a prominent player in the bakery and quick-service restaurant industry, 85°C Bakery Cafe thrives on a dynamic work culture that values teamwork, customer satisfaction, and continuous growth.

We are currently seeking a General Manager to join our team and help drive our store’s success. This full-time managerial position comes with a competitive salary package and offers opportunities for growth and advancement within the company. The General Manager at 85°C Bakery Cafe will play a crucial leadership role by ensuring strong sales performance, operational excellence, and people development. The position requires working closely with the broader store management team and corporate operations to uphold the brand’s key vision and standards.

As General Manager, your primary responsibilities include achieving maximum sales and optimum profitability while mentoring and fostering a high-performing team of managers and staff. You will provide strategic direction and serve as a reliable backup in the absence of the Store Manager. Maintaining effective communication between the store's operational team and corporate directives is paramount, as well as ensuring compliance with company policies, core values, and standard operating procedures. This leadership role demands a balance of hands-on operational oversight and motivational people management to build a cohesive staff culture centered on quality, service, and cleanliness excellence.

The role also requires a proactive approach to recruitment, retention, and training, nurturing a diverse talent pool eager to contribute to the company’s ongoing success. Your leadership will ensure that each team member is cross-trained across different departments including Bread, Cake, POS, and Bar to maximize operational flexibility. By driving customer service through coaching and modeling desired behaviors, you will directly influence guest satisfaction and store reputation.

In summary, this position offers an exciting opportunity for an experienced leader passionate about the food retail industry. The ideal candidate will bring at least two years of store management experience within bakery, restaurant, or fast-food environments and exhibit excellent communication, interpersonal, and operational skills. Candidates should possess a strong owner mentality and readiness to engage fully in daily store operations from opening to closing. The General Manager role at 85°C Bakery Cafe is a pivotal leadership position designed for individuals ready to embrace challenges, propel sales growth, and create a thriving, collaborative workforce.