General Manager- Ghost

DSV is a globally recognized leader in transport and logistics, founded in 1976 by ten independent hauliers in Denmark. Since its inception, DSV has grown into the world's third-largest provider of global transport and logistics solutions. Operating in over 90 countries with close to 160,000 colleagues worldwide, DSV offers comprehensive services including transportation, storage, packaging, re-packaging, processing, and customs clearance of various types of goods. The company focuses on delivering value to its customers' supply chains by ensuring the timely and efficient movement of goods to production lines, retail outlets, stores, and consumers globally. DSV’s global reach is complemented by a strong local presence, allowing the company to maintain close relationships with customers and provide tailored logistics solutions to meet diverse industry needs. As a company committed to innovation and growth, DSV embraces digitalization and continuous improvement to maintain its competitive edge in the logistics industry. It values inclusivity, collaboration, and accountability, fostering a dynamic and supportive work environment where employees are encouraged to grow and make impactful contributions. The company upholds its core values of respect for people, integrity, and high performance, aiming to shape the future of logistics together with its talented workforce.

The role of General Manager (GM) at DSV is a strategic and highly visible leadership position based in Clarksville, Tennessee, within the Solutions division. This salaried role is responsible for the overall management of the designated operations, including the strategic direction, compliance, and financial results. The GM serves as the primary customer interface for leadership decisions related to proposal approvals and contract negotiations, ensuring that operational activities align with both customer expectations and DSV’s corporate mission and values. Key responsibilities include overseeing manpower, recruitment, retention, and development, as well as guaranteeing client service, maintaining facilities and equipment, and pursuing continuous improvement through methodologies such as LEAN practices, Six Sigma initiatives, and ISO compliance. The GM leads safety programs and ensures adherence to regulatory standards from agencies like OSHA and DOT. Additionally, the GM drives labor management by developing teams, promoting management education, and ensuring a motivating culture aligned with the company’s mission and values. Financial oversight includes budgeting, cost control, and ensuring profit standards are met. The GM also champions customer relationship management, monitoring Key Performance Indicators (KPIs), conducting business reviews, and helping to grow new business opportunities through marketing plans and strategic initiatives. This comprehensive leadership role requires strong business acumen, operational expertise, and the ability to inspire and lead diverse teams to meet company and client objectives while fostering a culture of continuous improvement and safety. This is an excellent opportunity for a seasoned operations leader to contribute to a global logistics leader’s success and ongoing innovation.