General Manager - Food Service

Aramark is a global leader in food, facilities, and uniform services, proudly serving millions of customers daily across 15 countries. Known for its commitment to service excellence, the company operates a diverse portfolio that spans healthcare, educational institutions, businesses, and other sectors. At its core, Aramark is dedicated to creating great experiences for its clients, employees, and communities by fostering an environment of growth, respect, and innovation. The company emphasizes equal employment opportunity and is committed to diversity and inclusion, ensuring a workplace free from discrimination of any kind based on race, color, religion, gender, and other legally protected characteristics. Aramark places a significant focus on professional development, encouraging employees to reach their full potential while contributing meaningfully to the company's mission and values.

This position is for a General Manager role within the Food & Nutrition Services Department at Thomas Jefferson University Hospital, located in Center City Philadelphia. The role is full-time and involves overseeing daily operations to ensure compliance with regulatory standards and meeting financial and client objectives. The General Manager focuses on managing patient feeding, retail, and catering services, aiming to provide high-quality food service in a safe and sanitary environment. This leadership position requires strong operational management skills, a deep understanding of the healthcare food service client business, and the ability to build positive relationships with clients and team members. The role entails driving patient satisfaction scores by upholding Aramark Healthcare standards, managing departmental budgets, and leading a diverse team including Food Service Managers, Supervisors, and front-line employees. The General Manager is responsible not only for operational performance but also for staff development, engagement, and compliance with human resource policies. Excellence in food quality, cost control, cash handling, and safety compliance are key priorities. This complex role demands strategic thinking, financial acumen, and the ability to identify and implement service expansion opportunities within the contractual framework. The candidate must be adaptable, as duties and responsibilities may evolve to meet organizational needs. Working at Aramark offers the opportunity to contribute to a mission rooted in service and to be part of a culture that values sustainability, community impact, and employee growth. This role is vital in maintaining and enhancing the food service experience in a major urban healthcare environment, aligning operational excellence with customer satisfaction and regulatory adherence.