General Manager Food Kiosk at JP'z Funnel Cake Bar Albuquerque, NM

This job opportunity is with a dynamic and fast-paced food service establishment that emphasizes quality, customer satisfaction, and operational excellence. The company prides itself on delivering exceptional dining experiences through consistent service and a motivated team environment. Known for maintaining high standards of cleanliness, speed, and consistency, this restaurant or food service business is dedicated to growth and operational efficiency. They seek committed individuals who can contribute to their ongoing success and who thrive in a lively environment as part of a dedicated team. The role offered is full-time and involves leadership within a small but agile team, typically comprised of four employees. This managerial position focuses on driving sales, managing daily operations, and maintaining rigorous standards that underpin the customer experience and business profitability.

The role of team leader and manager involves overseeing daily sales performance with a strong emphasis on upselling tactics that enhance revenue and customer spending. The manager will be responsible for ensuring strict adherence to operational standards including cleanliness, speed of service, and consistency across all shifts. Leadership duties include training, coaching, and holding team members accountable for their roles to maintain a motivated and efficient workforce. Additionally, controlling labor and food costs forms a core responsibility, requiring a proactive approach to budgeting and expense management to maximize profitability.

Inventory management, food preparation oversight, and ensuring excellent customer service during high-volume periods are further critical aspects of this management role. The ideal candidate is experienced in food service management and demonstrates a resilience to work effectively under pressure in a bustling food service environment. This role values reliability, consistency, and accountability, prompting the need for a leader who can maintain calm and provide effective team direction during busy and stressful periods.

Preferred qualifications include experience in environments that require managing high-volume operations, such as fairs, food trucks, or quick service restaurants. Being bilingual in English and Spanish is considered a valuable asset that facilitates communication and fosters an inclusive customer and team environment. Experience with managing labor or food cost percentages will be an advantage, indicating a candidate’s ability to contribute to the financial health of the operation beyond general management duties. Overall, this job is ideal for a driven individual looking to apply their leadership skills, sales acumen, and operational management experience in a vibrant and challenging food service setting.