Wingstop logo

General Manager - Float

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $15.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid Time Off
short-term disability
long-term disability
Life insurance
professional development program

Job Description

Sizzling Platter LLC is a proud operator of Wingstop, a renowned restaurant brand famous for its delicious made-to-order wings and exceptional flavor experiences. Since its inception in 1994, Wingstop has built a dedicated customer base by focusing on quality, consistency, and unforgettable service. Located in Frederick, MD, this Wingstop franchise is part of an expanding network that delivers intense flavors and a welcoming atmosphere where guests can enjoy their favorite wings with a variety of signature sauces and seasonings. The establishment prides itself on commitment to operational excellence, team development, and customer satisfaction. As a full-time hourly position, the Wingstop General Manager role offers a competitive hourly wage of $15, subject to variability based on experience and qualifications, alongside a comprehensive benefits package designed to support employees' well-being and career growth.

The General Manager at Wingstop plays a crucial role in steering the success of the restaurant through hands-on leadership, strategic operational management, and fostering a positive team culture. This position demands a blend of management expertise, financial acumen, and service excellence to uphold brand standards and drive performance. Responsible for the overall restaurant operations, the General Manager ensures that every aspect, from staffing and scheduling to inventory control and guest relations, aligns with corporate policies and regulatory requirements. They lead by example, supporting both front-of-house and back-of-house teams to ensure efficient service delivery, food quality, and safety.

This role requires a minimum commitment of 45 hours per week, including availability during weekend, night, and holiday shifts, ensuring coverage during peak business hours. The General Manager schedules and manages team members, oversees financial performance including sales and cost management, analyzes operational data to inform improvements, and maintains compliance with food safety and sanitation standards. By actively engaging with guests and addressing concerns promptly, the General Manager helps cultivate an environment that encourages repeat business and positive word-of-mouth.

Beyond the operational responsibilities, the General Manager contributes to the long-term success of the location through recruitment, training, and mentoring efforts that build a dedicated and accountable team. Leadership within this role emphasizes reliability, accountability, and a results-driven approach tailored to a fast-paced, high-volume restaurant environment. This person must possess excellent communication skills, problem-solving abilities, and the flexibility to adapt schedules based on business needs. With access to medical, dental, and vision insurance, as well as a 401(k) retirement plan and professional development programs, this role supports not only immediate job responsibilities but also career advancement and employee welfare.

Overall, joining Sizzling Platter LLC as a Wingstop General Manager means becoming part of a vibrant and growing restaurant organization committed to flavor innovation, operational excellence, and exceptional guest experiences. This position offers a rewarding career path for motivated individuals who thrive in dynamic environments, value team leadership, and are passionate about delivering top-quality food and service every day.

Job Requirements

  • High school diploma or equivalent
  • Proven experience in restaurant management
  • Ability to lead and motivate a team
  • Strong communication skills
  • Basic financial management skills
  • Availability to work flexible hours, including nights, weekends, and holidays
  • Ability to stand and walk for extended periods
  • Ability to lift and carry up to 50 pounds
  • Ability to work in a fast-paced restaurant environment

Job Qualifications

  • Proven restaurant management experience
  • Strong leadership, communication, and organizational skills
  • Financial acumen and ability to manage costs and budgets
  • Ability to work in a fast-paced, high-volume environment
  • Strong problem-solving and decision-making skills
  • Reliable, accountable, and results-driven
  • Flexible availability, including nights, weekends, and holidays

Job Duties

  • Lead, develop, and manage restaurant team members, including hiring, training, coaching, and performance management
  • Oversee daily operations, including staffing, scheduling, food quality, and service execution
  • Actively support front-of-house and back-of-house operations as needed
  • Ensure an exceptional guest experience and resolve guest concerns promptly and professionally
  • Manage financial performance, including sales, labor, and food cost control
  • Analyze operational and financial data to support decision-making and improve performance
  • Perform or oversee opening and closing procedures, including cash handling and reporting
  • Ensure compliance with company policies and all applicable federal, state, and local laws
  • Maintain high standards of food safety, sanitation, and cleanliness
  • Oversee inventory management, ordering, and cost control processes
  • Maintain an active leadership presence and foster a positive, accountable, and high-performing team culture

Job Criteria

Experience

No experience required


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