Wingstop logo

General Manager - Float

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.00 - $23.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
short-term disability
long-term disability
vacation
holiday
Life insurance

Job Description

Wingstop is a dynamic and rapidly growing restaurant chain that specializes in delivering a full-on flavor experience through its made-to-order chicken wings. Since its founding in 1994, Wingstop has established itself as a leader in the fast-casual dining industry by focusing on bold flavors, excellent food quality, and superior customer service. With locations across the United States and beyond, Wingstop continues to expand its presence, inviting passionate individuals to join the flavor movement that prioritizes both guest satisfaction and team empowerment.

At Wingstop, the focus goes beyond just serving food. The company prides itself on creating an energetic and fun work environment where every team member plays a vital role in crafting memorable dining experiences. Whether you are on the front line preparing wings or leading the entire restaurant, every position contributes to achieving Wingstop's mission of serving the world flavor with great food and outstanding service. The company fosters a culture that values motivation, positivity, and inclusivity, making it an attractive employer for those looking to grow in the restaurant industry.

The General Manager role at Wingstop's Westerville, OH location is a full-time position that is critical to operational success. This role goes beyond traditional management responsibilities to embody leadership that inspires, energizes, and motivates the entire team. As a General Manager, you will be the heartbeat of the restaurant, setting the standard for exceptional flavor, service, and operational excellence.

Your primary responsibilities will involve leading the team with confidence and creating an environment where everyone feels supported and motivated. Managing all aspects of daily operations will be a key part of your role, including staffing, scheduling, inventory management, and ensuring food safety standards are met. Ensuring every guest receives a consistent, perfect flavor experience while maintaining high standards in cleanliness and service is paramount.

You will be entrusted with developing and training team members, providing them with opportunities to grow and succeed. Financial management is another important aspect, where you will oversee sales targets, manage labor, and control food costs to maximize profitability. The role demands a leader who can remain calm under pressure, adeptly solve problems, and convert challenges into opportunities for improvement.

Work schedules for General Managers typically include a balanced rotation of opening, closing, and mid-day shifts, ensuring a strong managerial presence during peak business hours. Flexibility is essential, with availability required during nights, weekends, and holidays. Physically, the position requires the ability to lift up to 50 pounds, stand for extended periods, and perform other physically demanding tasks.

Wingstop offers competitive compensation ranging from $18.00 to $23.00 per hour, depending on experience and qualifications. The company is committed to equitable pay practices and ensures compliance with wage laws. Additionally, Wingstop provides a comprehensive benefits package that includes medical, dental, and vision insurance, a 401(k) retirement plan, disability coverage, paid vacation, and holiday benefits.

Working as a General Manager at Wingstop means leading a vibrant, fast-paced restaurant that values passion, teamwork, and excellence. Join Wingstop and become a key player in serving up craveable experiences that keep guests excited and engaged. If you are a motivated leader ready to take ownership of a thriving restaurant and make every shift count, Wingstop welcomes your application.

Job Requirements

  • High school diploma or equivalent
  • Proven experience in restaurant management
  • Ability to lift up to 50 pounds regularly
  • Availability to work nights weekends and holidays
  • Strong communication and leadership skills
  • Ability to manage budgets and food costs
  • Ability to work under pressure and solve problems efficiently

Job Qualifications

  • Proven restaurant management experience
  • Strong leadership communication and organizational skills
  • Ability to manage budgets and control costs effectively
  • Problem-solving skills and ability to work in a fast-paced environment
  • Reliable and committed to delivering exceptional guest service
  • Flexible availability including nights weekends and holidays

Job Duties

  • Lead your team with confidence and positivity creating a culture where everyone feels motivated supported and part of the mission
  • Own all aspects of daily operations from staffing and scheduling to inventory management and food safety
  • Ensure guests receive outstanding service and perfect flavor every time they visit
  • Develop and train team members so they can grow into their potential and deliver consistent results
  • Drive sales manage labor and food costs and find smart ways to maximize profitability
  • Problem-solve on the fly stay calm under pressure and turn challenges into opportunities
  • Maintain Wingstop standards of excellence in cleanliness service and execution
  • Foster a fun fast-paced and high-performing environment that reflects the bold energy of our brand

Job Criteria

Experience

Mid Level (3-7 years)


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