General Manager - Fenway Park, Home of the Boston Red Sox

Aramark Sports & Entertainment is a leading provider of food and beverage services, operating at some of the most iconic venues and events globally. With a strong presence in the sports and entertainment industry, Aramark is committed to delivering exceptional experiences for guests, clients, and communities. The company prides itself on its dedication to service excellence, operational innovation, and sustainable practices. Operating in 15 countries worldwide, Aramark has built a reputation for quality and reliability, serving millions of guests every day across various sectors including sports arenas, stadiums, convention centers, and entertainment venues.

The role of General Manager at Fenway Park in Boston, MA offers a unique and exciting opportunity to lead the food and beverage operations at one of the most famous sports venues in the United States. This is a salaried position with a competitive salary range of $160,000 to $190,000 per year, and is eligible for bonuses based on achieving specific financial and performance goals. Relocation assistance is available for qualified candidates willing to join this dynamic team. The position reports directly to senior leadership and involves managing a team of salaried direct reports.

As General Manager, you will be responsible for overseeing multi-million dollar food service operations, ensuring they meet both financial targets and exceed client and guest expectations. You will hold full profit and loss responsibility and act as the primary client liaison to cultivate strong relationships and align operations with client visions. This role demands hands-on execution and leadership, managing multiple units across various concepts within Fenway Park including public concessions, premium service areas, and catering outlets.

Leadership is a core component of this role, requiring the recruitment, development, and management of a large team of culinary and operations managers in a high-volume, fast-paced environment. You will partner with regional executives including the Senior General Manager and Vice President of Operations to develop and execute business growth strategies, continually innovating concepts to drive revenue increases. The role requires acute financial acumen, with extensive experience in forecasting, financial analytics, and managing cost controls.

Ideal candidates are experienced in large-venue and multi-unit food service management, preferably with backgrounds in sports and entertainment sectors or premium food and beverage concessions. Union experience is also preferred. To succeed, you must be entrepreneurial with the flexibility to respond to changing demands and a passion for delivering superior food and beverage experiences. Communication skills and the ability to work collaboratively with clients, guests, and team members are essential.

Aramark values safety and employee development, with an emphasis on hands-on leadership and fostering a positive, inclusive work environment. This role may require flexible working hours including evenings, weekends, and holidays, as well as a willingness to engage physically with operations as needed. The ability to operate in a complex environment, balancing operational efficiency with outstanding guest service, is critical.

Joining Aramark means becoming part of a mission-driven company dedicated to doing great things for its employees, partners, communities, and planet. Aramark is committed to equal employment opportunity and embraces diversity across all levels of the organization. This is an exceptional opportunity to advance your career with a world-class company recognized for its commitment to service quality and employee empowerment.