General Manager - Fast Food

North Little Rock, AR, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Benefits

competitive salary

Bonus opportunities

PPO Medical

PPO Dental

Vision Insurance

Paid Time Off

employee meal program

Career advancement opportunities

Job Description

Located at 4120 E Mccain Blvd 108, North Little Rock, AR 72117, this position is with a dynamic and rapidly expanding fast food franchise specializing in gourmet sandwiches. Unlike typical fast food establishments, this franchise stands out with its commitment to freshness, quality, and a fun work culture. The company operates under the well-known Jimmy John's brand, which is celebrated for its quick and fresh sandwich delivery, known as F.A.S.S.T. - Freaky Fast, Accurate, Specialized, Smart & Tactical. This franchisee emphasizes a team-oriented environment where competitive wages, opportunities for advancement, and a lively atmosphere create an ideal workplace setting. This is more than a fast food job; it is a role that requires leadership, operational expertise, and a passion for excellent customer service while maintaining high standards of food quality and cleanliness.

The role is for a General Manager who will be indispensable to maintaining operational excellence at the restaurant. This full-time management position entails overseeing all facets of restaurant operations, including staff management, inventory control, and customer satisfaction. The General Manager will lead a team comprised of assistant managers and up to 15 employees, directly influencing the restaurant’s success through efficient management practices. Responsibilities include hiring, training, and development; managing labor and product costs; ensuring the adherence to food safety and sanitation standards; and fostering a culture of exceptional customer service. The General Manager also plays a pivotal role in driving sales growth, achieving financial targets, and sustaining a clean and organized environment. With a competitive salary that reflects experience and the opportunity to earn performance bonuses, this role offers substantial career growth prospects including advancement to Area Manager or Director of Operations.

This career opportunity values physical stamina, leadership ability, and a customer-first mindset. Candidates must be prepared to work flexible hours including holidays and weekends, reflecting the demands of a high-paced food service environment. The General Manager will be the driving force behind ensuring every sandwich is freaky fresh and every customer experience is world class, all while maintaining rigorous operational standards. The company supports its managers through career development programs, mentorship, and a structured path to leadership roles within the fast-growing franchise network, making it an excellent choice for motivated individuals seeking a rewarding leadership position in the food service industry.

Job Requirements

Must be at least 18 years of age
Reliable transportation is required
Ability to work overtime, holidays, weekends, and days off as business dictates
Must have the physical stamina to work 50-80 hours per week
Ability to stand, walk, sit, use hands, reach with hands and arms, talk, listen, and have close, distance, peripheral vision, and depth perception
Occasionally able to climb, balance, stoop, kneel, crouch or crawl
Ability to lift up to 50 pounds
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
Ability to use basic math
Capacity to work in a moderate noise level environment
Experience with mechanical parts exposure occasionally during work

Job Qualifications

High school diploma or equivalent
Previous management experience in a fast food or restaurant environment preferred
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Proficient in basic math including addition, subtraction, and fractions
Ability to use point of sale systems
Knowledge of food safety and sanitation standards
Capable of training and coaching staff effectively
Detail-oriented with good organizational skills
Able to handle fast-paced and stressful situations
Strong problem-solving skills
Willingness to work flexible schedules including weekends and holidays

Job Duties

Manages a staff of Assistant Managers and approximately 3-15 employees depending on location
Assigns, oversees, and evaluates work for compliance
Manage hiring, training, evaluating, discipline, and termination of employees
Provides on the job training and coaching for new employees
Delegates, and is responsible for, the ordering, receipt, storage, and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft
Assists in the supervision, preparation, sales, and service of food
Forecasts food items by estimating what amount of each food item will be consumed per shift
Supervises food preparation and service operations while on duty
Assists team members during rush periods to ensure restaurant efficiency
Assists team members by greeting customers, taking orders, using the cash register, assembling orders, and checking for completeness and accuracy
Ensures that every customer receives world-class customer service
Completes daily food preparations including meat and vegetable slicing, portioning, and rotating products
Executes systems and procedures with 100 percent integrity and completeness
Completes daily, weekly, and periodic paperwork with accuracy
Controls inventory by using weekly inventory systems and maintains regular inventory ordering schedules
Conducts weekly manager meetings
Audits systems and procedures as well as end of shift paperwork
Completes preventative maintenance and upkeep on store equipment and supplies
Responsible for 100 percent of the cash drawers during the shift
Manages deposits and changes orders per Deposit Operating Procedure
Performs other related duties as required