Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
competitive salary
performance bonuses
PPO Medical insurance
PPO Dental insurance
Vision Insurance
Paid Time Off
employee meal benefit program
Job Description
Jimmy John's is a rapidly expanding fast-casual restaurant franchise specializing in delivering fresh, high-quality sandwiches with a focus on speed and customer satisfaction. Located at 6141 Windhaven Pkwy, Plano, TX, Jimmy John's has established itself as a leading franchisee known for its commitment to delivering 'freaky fresh' products and maintaining a clean, welcoming environment for all customers. This franchise stands out by emphasizing a unique culture that prioritizes employee growth, competitive wages, and a fun workspace, making it more than just a typical fast-food chain. The company places great emphasis on its brand values summarized as F.A.S.S.T., which reflects their dedication to fast, accurate service and fresh food products.
The General Manager role at Jimmy John's is a pivotal position responsible for overseeing all operational facets of the restaurant to guarantee outstanding customer service and restaurant profitability. As the leader on site, the General Manager manages a dynamic team ranging from assistant managers to multiple employees, ensuring that everyone works cohesively to uphold the franchise's high standards. This position demands a hands-on approach in managing daily restaurant functions, including staff training, food preparation, inventory control, and customer interaction.
The General Manager is tasked with maintaining a clean and organized store, managing work schedules, and ensuring compliance with company policies and procedures. They are also responsible for meeting sales goals, minimizing waste and theft, and ensuring that every customer receives world-class service in an efficient manner. A strong focus on leadership development and employee retention is crucial as the General Manager mentors and coaches employees to help them succeed and advance within the company. This role offers significant career growth opportunities such as promotion to Area Manager or Director of Operations, supported by comprehensive career development programs and mentorship from supervisors and the HR department.
The work environment requires physical stamina given the demands of standing, walking, lifting, and sometimes climbing. The role includes managing cash operations with full responsibility for cash drawers and deposits. The position requires the ability to work extended hours, including overtime, weekends, holidays, and days off, reflecting the fast-paced nature of the food service industry.
Jimmy John's provides a competitive salary based on experience and offers bonuses tied to store performance metrics. The benefits package includes PPO medical, PPO dental, and vision insurance, paid time off, an employee meal program, and career advancement incentives. These benefits, combined with a supportive team culture and the opportunity to become a leader within a growing franchise, make the General Manager position a rewarding and challenging career choice for individuals passionate about food service management and customer satisfaction.
The General Manager role at Jimmy John's is a pivotal position responsible for overseeing all operational facets of the restaurant to guarantee outstanding customer service and restaurant profitability. As the leader on site, the General Manager manages a dynamic team ranging from assistant managers to multiple employees, ensuring that everyone works cohesively to uphold the franchise's high standards. This position demands a hands-on approach in managing daily restaurant functions, including staff training, food preparation, inventory control, and customer interaction.
The General Manager is tasked with maintaining a clean and organized store, managing work schedules, and ensuring compliance with company policies and procedures. They are also responsible for meeting sales goals, minimizing waste and theft, and ensuring that every customer receives world-class service in an efficient manner. A strong focus on leadership development and employee retention is crucial as the General Manager mentors and coaches employees to help them succeed and advance within the company. This role offers significant career growth opportunities such as promotion to Area Manager or Director of Operations, supported by comprehensive career development programs and mentorship from supervisors and the HR department.
The work environment requires physical stamina given the demands of standing, walking, lifting, and sometimes climbing. The role includes managing cash operations with full responsibility for cash drawers and deposits. The position requires the ability to work extended hours, including overtime, weekends, holidays, and days off, reflecting the fast-paced nature of the food service industry.
Jimmy John's provides a competitive salary based on experience and offers bonuses tied to store performance metrics. The benefits package includes PPO medical, PPO dental, and vision insurance, paid time off, an employee meal program, and career advancement incentives. These benefits, combined with a supportive team culture and the opportunity to become a leader within a growing franchise, make the General Manager position a rewarding and challenging career choice for individuals passionate about food service management and customer satisfaction.
Job Requirements
- Must be at least 18 years of age
- Reliable transportation
- Willing to work overtime, holidays, weekends, and days off as business dictates
- Physical stamina to work 50-80 hours per week
- Ability to stand, walk, sit, use hands, reach with hands and arms, talk, listen, close vision, distance vision, peripheral vision, and depth perception
- Occasionally required to climb, balance, stoop, kneel, crouch or crawl
- Ability to lift up to 50 pounds
- Must be able to work under moderate noise levels
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
Job Qualifications
- High school diploma or equivalent
- Prior experience in restaurant management or supervisory role preferred
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to handle multiple responsibilities and work in a fast-paced environment
- Proficiency in inventory management and cash handling
- Basic math skills including addition, subtraction, and understanding of fractions
- Ability to train and develop employees
- Commitment to maintaining health and safety standards
Job Duties
- Manages a staff of Assistant Managers and approximately 3-15 employees depending on location
- Assigns, oversees, and evaluates work for compliance
- Manage hiring, training, evaluating, discipline, and termination of employees
- Provides on the job training and coaching for new employees
- Delegates, and is responsible for, the ordering, receipt, storage, and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft
- Assists in the supervision, preparation, sales, and service of food
- Forecasts food items by estimating what amount of each food item will be consumed per shift
- Supervises food preparation and service operations while on duty
- Assists team members during rush periods to ensure restaurant efficiency
- Assists team members by greeting customers, taking orders, using the cash register, assembling orders, and checking for completeness and accuracy
- Ensures that every customer receives world-class customer service
- Completes daily food preparations including meat and vegetable slicing, portioning, and rotating products
- Executes systems and procedures with 100% integrity and completeness
- Completes daily, weekly, and periodic paperwork with accuracy
- Controls inventory by using weekly inventory systems and maintains regular inventory ordering schedules
- Conducts weekly manager meetings
- Audits systems and procedures as well as end of shift paperwork
- Completes preventative maintenance and upkeep on store equipment and supplies
- Responsible for 100% of the cash drawers during the shift
- Manages deposits and changes orders per Deposit Operating Procedure
- Performs other related duties as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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