Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive salary
PPO Medical
PPO Dental
Vision Insurance
Paid Time Off
employee meal program
Career advancement opportunities
Job Description
We are a rapidly expanding Jimmy John's franchisee that prides itself on being more than just your typical fast food operator. Our brand stands out due to our commitment to quality, customer satisfaction, and a workplace culture that fosters teamwork and growth. Unlike standard fast food chains, we emphasize a freaky F.A.S.S.T. (Fast, Accurate, Simple, and Timely) approach to delivering fresh sandwiches and maintaining an exceptional level of cleanliness and organization in each location. This makes us a unique employer within the fast casual dining sector, offering a dynamic and engaging work environment where employees can thrive both personally and professionally.
As a General Manager with our franchise, you will be entrusted with steering your restaurant towards operational excellence, ensuring that every aspect of the business—from food quality to customer service and staff management—meets our high standards. This role is integral to our success and requires a hands-on leader who can manage all facets of the restaurant effectively. You will be responsible for supervising a team of assistant managers and between 3 to 15 team members, creating a supportive and productive workplace atmosphere. Your leadership will directly impact the customer experience, store profitability, and overall efficiency.
Our General Managers enjoy competitive salaries commensurate with experience along with a comprehensive benefits package that includes PPO medical, dental, and vision plans, paid time off, and employee meal programs. Beyond compensation, this position offers valuable career advancement opportunities, with pathways to Area Manager or Director of Operations roles within our fast-growing franchise network. We place a strong emphasis on career development, providing mentorship and support through dedicated programs led by supervisors and the HR department.
The General Manager role is demanding yet rewarding, involving significant responsibility for staffing including hiring, training, evaluating, and disciplinary actions. You will coordinate the ordering, storage, and inventory control of food, labor, equipment, and supplies. Operational duties include forecasting food consumption, overseeing food preparation and service, managing cash handling and deposits, and ensuring compliance with all systems and policies. Maintaining a safe, clean, and welcoming environment that aligns with brand standards is also a critical aspect of this role, alongside conducting regular audits and equipment maintenance.
Physical stamina and flexibility are required since the job involves standing, walking, lifting up to 50 pounds, and sometimes crouching or climbing. You must be prepared to work 50 to 80 hours weekly, including overtime, holidays, weekends, and days off as necessary to meet business demands. This role calls for someone with a strong work ethic, reliable transportation, and a passion for leading teams in a fast-paced setting.
Joining our franchise means becoming part of a freaky fun team environment that values integrity, quality, and growth. It is more than a job—it’s a leadership opportunity in an industry-leading brand that does food... F.A.S.S.T.! If you are motivated to rise through the ranks, inspire your team, and make a tangible impact on a community beloved for its fresh sandwiches and friendly service, we invite you to apply today and show us what you are all about.
As a General Manager with our franchise, you will be entrusted with steering your restaurant towards operational excellence, ensuring that every aspect of the business—from food quality to customer service and staff management—meets our high standards. This role is integral to our success and requires a hands-on leader who can manage all facets of the restaurant effectively. You will be responsible for supervising a team of assistant managers and between 3 to 15 team members, creating a supportive and productive workplace atmosphere. Your leadership will directly impact the customer experience, store profitability, and overall efficiency.
Our General Managers enjoy competitive salaries commensurate with experience along with a comprehensive benefits package that includes PPO medical, dental, and vision plans, paid time off, and employee meal programs. Beyond compensation, this position offers valuable career advancement opportunities, with pathways to Area Manager or Director of Operations roles within our fast-growing franchise network. We place a strong emphasis on career development, providing mentorship and support through dedicated programs led by supervisors and the HR department.
The General Manager role is demanding yet rewarding, involving significant responsibility for staffing including hiring, training, evaluating, and disciplinary actions. You will coordinate the ordering, storage, and inventory control of food, labor, equipment, and supplies. Operational duties include forecasting food consumption, overseeing food preparation and service, managing cash handling and deposits, and ensuring compliance with all systems and policies. Maintaining a safe, clean, and welcoming environment that aligns with brand standards is also a critical aspect of this role, alongside conducting regular audits and equipment maintenance.
Physical stamina and flexibility are required since the job involves standing, walking, lifting up to 50 pounds, and sometimes crouching or climbing. You must be prepared to work 50 to 80 hours weekly, including overtime, holidays, weekends, and days off as necessary to meet business demands. This role calls for someone with a strong work ethic, reliable transportation, and a passion for leading teams in a fast-paced setting.
Joining our franchise means becoming part of a freaky fun team environment that values integrity, quality, and growth. It is more than a job—it’s a leadership opportunity in an industry-leading brand that does food... F.A.S.S.T.! If you are motivated to rise through the ranks, inspire your team, and make a tangible impact on a community beloved for its fresh sandwiches and friendly service, we invite you to apply today and show us what you are all about.
Job Requirements
- Must be at least 18 years of age
- reliable transportation
- willing to work overtime, holidays, weekends, and days off as business dictates
- physical stamina to work 50-80 hours per week
- ability to stand, walk, lift up to 50 pounds, climb, crouch, and kneel
- basic math skills including addition, subtraction, and fractions
- ability to see and hear clearly
- willingness to perform tasks that require physical activity and occasional exposure to mechanical parts
- ability to work in a moderate noise environment
Job Qualifications
- High school diploma or equivalent
- proven experience in food service management or similar leadership role
- strong leadership and interpersonal skills
- ability to manage a diverse team
- knowledge of food safety and sanitation standards
- proficiency in inventory and cash management
- excellent communication skills
- ability to work in a fast-paced environment
- commitment to customer service excellence
- capacity to train and mentor employees
- capability to handle multiple operational tasks simultaneously
Job Duties
- Manage a staff of assistant managers and 3-15 employees depending on location
- assign, oversee, and evaluate work for compliance
- manage hiring, training, evaluating, discipline, and termination of employees
- provide on-the-job training and coaching for new employees
- delegate ordering, receipt, storage, and issuing of food, labor, equipment, cleaning, and paper supplies
- assist in food preparation, sales, and service
- forecast food consumption per shift
- supervise food preparation and service operations
- assist team members during rush periods
- greet customers, take orders, use cash register, assemble orders, check for accuracy
- ensure every customer receives world-class customer service
- complete daily food preparations including slicing, portioning, and rotating products
- execute systems and procedures with integrity
- complete daily, weekly, and periodic paperwork
- control inventory and maintain ordering schedules
- conduct weekly manager meetings
- audit systems and end-of-shift paperwork
- complete preventative maintenance on equipment
- handle cash drawers, manage deposits and changes per procedure
- perform other related duties as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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