Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive salary
performance-based bonuses
PPO Medical
PPO Dental
Vision Insurance
Paid Time Off
employee meal program
Career advancement opportunities
Job Description
Located at 4740 S 48th St Ste. 107, Phoenix, AZ, our franchise is part of the rapidly expanding Jimmy John's family, a well-known brand recognized for its commitment to delivering fast, fresh sandwiches and outstanding customer service. We are not your typical fast food franchisee; instead, we are a dynamic, fast-growing franchise that prides itself on a unique culture that values F.A.S.S.T. principles – Freshness, Accuracy, Speed, Service, and Teamwork. Our franchise embraces a fun and supportive work environment where employees are encouraged to grow professionally and contribute to a memorable customer experience. With competitive wages, comprehensive benefits, and clear pathways for career advancement, we offer more than just a job – we offer a career with purpose and excitement.
As a General Manager with us, you become a key player in running a successful franchise. This position combines operational leadership, team development, customer service excellence, and financial management, all within the fast-paced food service industry. You will be responsible for managing all aspects of the restaurant’s day-to-day operations, ensuring the delivery of high-quality food, maintaining a spotless dining environment, and driving your team’s performance to meet sales and profitability targets. Your leadership will be central to recruiting, training, and motivating employees, creating a positive and productive workplace culture that supports retention and growth.
The General Manager role demands a strong commitment to operational excellence and customer satisfaction. You will work closely with assistant managers and your team of 3 to 15 employees, coordinating daily tasks and managing inventory control, cash handling, preventative maintenance, and safety compliance. Your responsibilities include coaching and mentoring team members to provide outstanding service while working hands-on during peak periods to keep workflow efficient and customers happy. This is a hands-on leadership role that not only requires managerial skills but also involves engaging directly in customer interactions and food preparation processes.
We believe in rewarding our General Managers for their hard work and leadership. Along with a competitive salary that varies based on experience, top performers have the opportunity to earn up to 13 performance-based bonuses annually. Comprehensive benefits are offered, including PPO medical, dental and vision insurance, paid time off, and an employee meal program. There are exciting opportunities to move up through the company to higher management roles such as Area Manager or Director of Operations, supported by our career development and mentorship programs.
Candidates must be at least 18 years old, possess reliable transportation, and be willing to work flexible hours, including overtime, weekends, holidays, and days off as business needs require. Physical stamina is essential, as this role often demands working 50 to 80 hours per week and performing various physical activities such as standing, walking, lifting up to 50 pounds, and more. If you’re ready to take on a challenging and rewarding leadership role in a fast-casual dining environment, apply today and show us what you’re made of!
As a General Manager with us, you become a key player in running a successful franchise. This position combines operational leadership, team development, customer service excellence, and financial management, all within the fast-paced food service industry. You will be responsible for managing all aspects of the restaurant’s day-to-day operations, ensuring the delivery of high-quality food, maintaining a spotless dining environment, and driving your team’s performance to meet sales and profitability targets. Your leadership will be central to recruiting, training, and motivating employees, creating a positive and productive workplace culture that supports retention and growth.
The General Manager role demands a strong commitment to operational excellence and customer satisfaction. You will work closely with assistant managers and your team of 3 to 15 employees, coordinating daily tasks and managing inventory control, cash handling, preventative maintenance, and safety compliance. Your responsibilities include coaching and mentoring team members to provide outstanding service while working hands-on during peak periods to keep workflow efficient and customers happy. This is a hands-on leadership role that not only requires managerial skills but also involves engaging directly in customer interactions and food preparation processes.
We believe in rewarding our General Managers for their hard work and leadership. Along with a competitive salary that varies based on experience, top performers have the opportunity to earn up to 13 performance-based bonuses annually. Comprehensive benefits are offered, including PPO medical, dental and vision insurance, paid time off, and an employee meal program. There are exciting opportunities to move up through the company to higher management roles such as Area Manager or Director of Operations, supported by our career development and mentorship programs.
Candidates must be at least 18 years old, possess reliable transportation, and be willing to work flexible hours, including overtime, weekends, holidays, and days off as business needs require. Physical stamina is essential, as this role often demands working 50 to 80 hours per week and performing various physical activities such as standing, walking, lifting up to 50 pounds, and more. If you’re ready to take on a challenging and rewarding leadership role in a fast-casual dining environment, apply today and show us what you’re made of!
Job Requirements
- Must be at least 18 years of age
- Reliable transportation
- Willingness to work overtime, holidays, weekends, and days off as business dictates
- Physical stamina to work 50-80 hours per week
- Ability to stand, walk, sit, use hands and arms, talk, listen, and have good vision
- Ability to lift up to 50 pounds
- Ability to climb, balance, stoop, kneel, crouch or crawl occasionally
- Must be able to perform essential job functions with or without reasonable accommodations
Job Qualifications
- High school diploma or equivalent
- Previous experience in restaurant management or a similar role
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to handle multiple tasks in a fast-paced environment
- Knowledge of inventory management and cost control
- Proficient in basic math and cash handling procedures
- Commitment to delivering exceptional customer service
Job Duties
- Manages a staff of Assistant Managers and approximately 3-15 employees depending on location
- Assigns, oversees, and evaluates work for compliance
- Manage hiring, training, evaluating, discipline, and termination of employees
- Provides on the job training and coaching for new employees
- Delegates, and is responsible for, the ordering, receipt, storage, and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft
- Assists in the supervision, preparation, sales, and service of food
- Forecasts food items by estimating what amount of each food item will be consumed per shift
- Supervises food preparation and service operations while on duty
- Assists team members during rush periods to ensure restaurant efficiency
- Assists team members by greeting customers, taking orders, using the cash register, assembling orders, and checking for completeness and accuracy
- Ensures that every customer receives world-class customer service
- Completes daily food preparations including meat and vegetable slicing, portioning, and rotating products
- Executes systems and procedures with 100 percent integrity and completeness
- Completes daily, weekly, and periodic paperwork with accuracy
- Controls inventory by using weekly inventory systems and maintains regular inventory ordering schedules
- Conducts weekly manager meetings
- Audits systems and procedures as well as end of shift paperwork
- Completes preventative maintenance and upkeep on store equipment and supplies
- Responsible for 100 percent of the cash drawers during the shift
- Manages deposits and changes orders per Deposit Operating Procedure
- Performs other related duties as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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