Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
competitive salary
Bonus programs
PPO Medical
PPO Dental
Vision Insurance
Paid Time Off
employee meal program
Job Description
This opportunity is with a dynamic and rapidly growing franchisee of Jimmy John's, a renowned fast-casual sandwich restaurant chain known for its commitment to quality, speed, and customer satisfaction. The franchisee stands out from typical fast food operations by fostering a culture that truly cares about its employees and customers alike. With a focus on providing competitive wages, excellent benefits, and a positive work environment, the company encourages advancement and personal development within its team. This makes it an attractive workplace for those seeking a career in the food service industry beyond just a typical fast food job.
As a General Manager at Jimmy John's franchise, you will be an essential leader who drives the success of your restaurant location. You'll oversee the full range of operations, ensuring the delivery of fast, accurate, and outstanding customer service while maintaining high standards of food quality, cleanliness, and organization. The position involves managing the entire staff, including assistant managers and team members, implementing training programs, enforcing compliance with company policies, and maintaining profitability through effective inventory and cost control.
The role demands someone who excels in multitasking and leadership, capable of creating a positive team atmosphere while maintaining strong operational oversight. General Managers here are also responsible for the complete cash handling procedure during their shifts, ensuring all financial transactions are accurate and secure. They play a critical role in achieving sales goals by actively engaging with team members and customers, supporting peak business hours, and fostering a culture of continuous improvement.
This position requires a hands-on approach to managing food preparation, customer interactions, and operational tasks. You will ensure that all products meet the company's 'freaky fresh' standard and that the store environment is always 'freaky clean.' Good judgment in ordering supplies, managing waste, and preventing theft is key to maintaining the unit's profitability. General Managers will also conduct weekly meetings, audits, and maintain all necessary paperwork and store maintenance schedules.
The company values physical stamina and work ethic as the job can demand 50 to 80 hours per week, including weekends, holidays, and overtime. Prospective candidates must be at least 18 years old, have reliable transportation, and be willing to commit fully to the role. The company offers a competitive salary based on experience and periodic bonuses for top performers, along with comprehensive benefits such as PPO medical, dental, vision insurance, paid time off, and an employee meal program.
Beyond day-to-day management, this role is an ideal stepping stone for career advancement within the company. There are structured career development programs with mentorship and support from supervisors and HR, aimed at helping General Managers grow into Area Managers or Directors of Operations. This makes it a career-oriented role with ample professional growth opportunities in the fast-casual restaurant industry.
As a General Manager at Jimmy John's franchise, you will be an essential leader who drives the success of your restaurant location. You'll oversee the full range of operations, ensuring the delivery of fast, accurate, and outstanding customer service while maintaining high standards of food quality, cleanliness, and organization. The position involves managing the entire staff, including assistant managers and team members, implementing training programs, enforcing compliance with company policies, and maintaining profitability through effective inventory and cost control.
The role demands someone who excels in multitasking and leadership, capable of creating a positive team atmosphere while maintaining strong operational oversight. General Managers here are also responsible for the complete cash handling procedure during their shifts, ensuring all financial transactions are accurate and secure. They play a critical role in achieving sales goals by actively engaging with team members and customers, supporting peak business hours, and fostering a culture of continuous improvement.
This position requires a hands-on approach to managing food preparation, customer interactions, and operational tasks. You will ensure that all products meet the company's 'freaky fresh' standard and that the store environment is always 'freaky clean.' Good judgment in ordering supplies, managing waste, and preventing theft is key to maintaining the unit's profitability. General Managers will also conduct weekly meetings, audits, and maintain all necessary paperwork and store maintenance schedules.
The company values physical stamina and work ethic as the job can demand 50 to 80 hours per week, including weekends, holidays, and overtime. Prospective candidates must be at least 18 years old, have reliable transportation, and be willing to commit fully to the role. The company offers a competitive salary based on experience and periodic bonuses for top performers, along with comprehensive benefits such as PPO medical, dental, vision insurance, paid time off, and an employee meal program.
Beyond day-to-day management, this role is an ideal stepping stone for career advancement within the company. There are structured career development programs with mentorship and support from supervisors and HR, aimed at helping General Managers grow into Area Managers or Directors of Operations. This makes it a career-oriented role with ample professional growth opportunities in the fast-casual restaurant industry.
Job Requirements
- Must be at least 18 years of age
- Reliable transportation
- Physical stamina to work 50-80 hours per week
- Able to stand, walk, sit, use hands, reach, talk, listen, and have close, distance, peripheral, and depth vision
- Occasionally able to climb, balance, stoop, kneel, crouch or crawl
- Able to lift up to 50 pounds
- Willingness to work overtime, holidays, weekends, and days off as needed
- Ability to perform essential job functions with or without reasonable accommodations
Job Qualifications
- High school diploma or equivalent
- Previous management experience preferred
- Strong leadership and team management skills
- Excellent customer service abilities
- Basic math skills including addition, subtraction, and understanding fractions
- Ability to train, coach, and motivate employees
- Effective communication skills
- Ability to work under pressure in a fast-paced environment
- Familiarity with inventory and ordering procedures
- Ability to handle cash and financial responsibilities accurately
- Willingness to work a flexible schedule including nights, weekends, holidays, and overtime
Job Duties
- Manages a staff of Assistant Managers and approximately 3-15 employees depending on location
- Assigns, oversees, and evaluates work for compliance
- Manage hiring, training, evaluating, discipline, and termination of employees
- Provides on the job training and coaching for new employees
- Delegates, and is responsible for, the ordering, receipt, storage, and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft
- Assists in the supervision, preparation, sales, and service of food
- Forecasts food items by estimating what amount of each food item will be consumed per shift
- Supervises food preparation and service operations while on duty
- Assists team members during rush periods to ensure restaurant efficiency
- Assists team members by greeting customers, taking orders, using the cash register, assembling orders, and checking for completeness and accuracy
- Ensures that every customer receives world-class customer service
- Completes daily food preparations including meat and vegetable slicing, portioning, and rotating products
- Executes systems and procedures with 100% integrity and completeness
- Completes daily, weekly, and periodic paperwork with accuracy
- Controls inventory by using weekly inventory systems and maintains regular inventory ordering schedules
- Conducts weekly manager meetings
- Audits systems and procedures as well as end of shift paperwork
- Completes preventative maintenance and upkeep on store equipment and supplies
- Responsible for 100% of the cash drawers during the shift
- Manages deposits and changes orders per Deposit Operating Procedure
- Performs other related duties as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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