General Manager Fairfield Inn Longmont

Loveland, CO, USA|

Job Overview

Compensation

Salary

Range $81,000.00 - $85,000.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

bonus opportunity

Wellness stipend

Commuter stipend

Vacation PTO

paid sick days

Paid holidays

Daily Pay

Free nights at hotels

Monthly recognition and fun events

Job Description

5 Senses Hospitality Management is a dynamic company dedicated to redefining hospitality by engaging the five senses of guests and team members alike. Their mission is rooted in genuine acts of hospitality that reach beyond basic service to create memorable experiences. The company emphasizes a culture that values heartfelt interactions, attentiveness to needs, and mutual respect. 5 Senses Hospitality Management leads with a fresh approach in the hospitality industry, blending professionalism with warmth, and is committed to fostering an inclusive, motivating environment for both guests and employees. Their team works diligently to ensure that every visitor experiences comfort, attentiveness, and an atmosphere that feels unique and welcoming.

The role of General Manager at 5 Senses Hospitality is a pivotal leadership position responsible for the overall direction, coordination, and management of all hotel operations. This role requires an individual who exemplifies the company’s culture by leading through example and inspiring the team to deliver genuine and courteous hospitality. The General Manager collaborates closely with department heads to establish both short-term and long-term strategic goals aimed at achieving the hotel’s success and maintaining brand standards. Essential responsibilities include ensuring the security, cleanliness, preventive maintenance, safety of the property, and executing effective communications to internal teams, guests, and ownership. This role demands a forward-thinking leader who can balance operational excellence with fostering a positive and inclusive team environment, driving both guest satisfaction and team member development. The General Manager will also oversee financial targets, including budgeting, expense control, and forecasting, while continuously striving to exceed brand service scores and enhance the property’s community presence. Essential leadership duties include maintaining a succession plan, managing employee development and training compliance, facilitating interdepartmental collaboration, and ensuring top-tier leadership presence through the Manager on Duty program. This position is designed for an experienced hospitality professional with at least three years of General Manager experience, excellent communication and financial management skills, and a proven record of leadership success in the industry.

Job Requirements

Three years of general manager experience in hospitality
college degree or equivalent work experience
experience in progressive hospitality roles
strong English communication skills
financial and budgeting skills
leadership success record
conceptual and creative problem solving abilities
strategic planning capability
computer literacy with Microsoft Office

Job Qualifications

Three years of general manager experience in hospitality
college degree or equivalent work experience
progressive experience and development in the hospitality industry
strong written and verbal communication and presentation skills in English
knowledge of a second language is a plus
financial skills including P&L, budget management, expense control and forecasting
proven success as a leader delivering outstanding guest experiences and team development
ability for conceptual thinking and creative problem solving
strategic leadership skills with the ability to adapt to changing environments
proficiency in Microsoft Word, Excel, and PowerPoint

Job Duties

Lead the team by example to provide professional, efficient, courteous, and genuine hospitality
coordinate and oversee all departments ensuring smooth communication and operations
establish short-term and long-term strategic goals with department heads
ensure security, cleanliness, preventative maintenance, and safety meet property and brand standards
develop and implement effective communication plans for team members, guests, and ownership
foster an inclusive and respectful work environment to drive team member satisfaction
maintain and promote good business and community relationships
lead annual planning including sales and marketing, budget, capital expenditures, and human capital plans
complete periodic reporting for Corporate, Ownership, and Brand requirements
manage revenue, expenses, and full P&L responsibility
forecast revenues, expenses, and gross operating profit and update based on business changes
monitor Brand Service Scores daily and take appropriate actions
ensure compliance with operating policies and brand standards
provide informal and formal feedback and performance development
maintain succession plans for leadership roles
support team member development and promotions
execute a Manager on Duty program to ensure leadership presence
encourage collaboration across departments for problem solving
hold managers accountable for team training and meeting attendance