Job Overview
Employment Type
Full-time
Compensation
Salary
Range $140,000.00 - $150,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
performance bonuses
Job Description
Marriott Vacations Worldwide is a globally recognized leader in the hospitality and vacation ownership industry. Renowned for its commitment to quality service and exceptional guest experiences, Marriott Vacations Worldwide operates a wide portfolio of premium properties across the globe. The company values diversity, inclusion, and sustainability, making it a top employer for professionals passionate about advancing their careers while contributing to outstanding vacation experiences. This organization is dedicated to maintaining high standards in customer service and operational excellence, fostering a strong company culture, and creating an engaging work environment for all employees.
This role is for a General Manager position at one of Marriott Vacations Worldwide's hotel properties. The General Manager is a pivotal leadership role responsible for overseeing all aspects of hotel operations to ensure optimal performance and guest satisfaction. This includes managing front desk operations, housekeeping, maintenance, and maintaining effective owner relations. The General Manager is entrusted with maximizing the investment returns for hotel owners while achieving financial targets set by the organization. This leadership position requires a proactive approach to strategic planning, financial management, and team development. The General Manager must ensure adherence to company policies, brand standards, and operational guidelines to maintain the highest quality of service.
Key responsibilities include developing both short and long-term plans focusing on profitability and employee culture, supervising department managers to ensure efficient operations while maintaining excellent guest experiences, and assisting in recruiting and developing staff. The role demands a balance between fiscal responsibility and delivering exceptional guest services. The General Manager also actively participates in property marketing strategies, budget development, and continuous performance monitoring, including revenue management and operational cost control. This position requires a hands-on leader capable of fostering a positive work environment, promoting associate engagement, and ensuring compliance with relevant labor regulations.
Candidates for this role should possess substantial experience in hotel management, especially in rooms management and financial oversight. Strong communication skills and financial acumen are critical, as is the ability to lead a diverse team effectively. The General Manager will work closely with ownership and regional leaders, playing an essential part in the hotel’s growth, renovation projects, and overall operational success. Regular travel and physical activities are a component of the job, reflecting the dynamic nature of managing a full-service hotel property.
The salary range for this position is $140,000 to $150,000, reflecting the high level of expertise and responsibility required. Marriott Vacations Worldwide offers a supportive work environment that values innovation and continuous improvement, making this an excellent opportunity for seasoned professionals seeking to lead a respected hotel in the hospitality industry.
This role is for a General Manager position at one of Marriott Vacations Worldwide's hotel properties. The General Manager is a pivotal leadership role responsible for overseeing all aspects of hotel operations to ensure optimal performance and guest satisfaction. This includes managing front desk operations, housekeeping, maintenance, and maintaining effective owner relations. The General Manager is entrusted with maximizing the investment returns for hotel owners while achieving financial targets set by the organization. This leadership position requires a proactive approach to strategic planning, financial management, and team development. The General Manager must ensure adherence to company policies, brand standards, and operational guidelines to maintain the highest quality of service.
Key responsibilities include developing both short and long-term plans focusing on profitability and employee culture, supervising department managers to ensure efficient operations while maintaining excellent guest experiences, and assisting in recruiting and developing staff. The role demands a balance between fiscal responsibility and delivering exceptional guest services. The General Manager also actively participates in property marketing strategies, budget development, and continuous performance monitoring, including revenue management and operational cost control. This position requires a hands-on leader capable of fostering a positive work environment, promoting associate engagement, and ensuring compliance with relevant labor regulations.
Candidates for this role should possess substantial experience in hotel management, especially in rooms management and financial oversight. Strong communication skills and financial acumen are critical, as is the ability to lead a diverse team effectively. The General Manager will work closely with ownership and regional leaders, playing an essential part in the hotel’s growth, renovation projects, and overall operational success. Regular travel and physical activities are a component of the job, reflecting the dynamic nature of managing a full-service hotel property.
The salary range for this position is $140,000 to $150,000, reflecting the high level of expertise and responsibility required. Marriott Vacations Worldwide offers a supportive work environment that values innovation and continuous improvement, making this an excellent opportunity for seasoned professionals seeking to lead a respected hotel in the hospitality industry.
Job Requirements
- Education at bachelor’s degree level or equivalent diploma
- Minimum five years’ management experience supervising rooms or related hotel departments
- Proficiency in managing financial aspects of hotel operations including budgets and revenue management
- Excellent verbal and written communication skills
- Reliability with punctuality and regular attendance
- Experience with Windows computer systems and PMS software
- Ability to speak and understand English
- Physical ability to perform the job duties including manual dexterity and ability to travel extensively
Job Qualifications
- Bachelor’s degree or diploma in business or related field
- Five or more years of experience in management supervising rooms with exposure to financials and revenue management
- Strong interpersonal and communication skills both verbal and written
- Strong aptitude in financial management, financial reports, and analysis
- Punctuality and regular reliable attendance
- Computer knowledge in Windows environment and experience with various PMS systems desirable
- English speaking proficiency
Job Duties
- Assist in the development of short and long-range plans for performance and profitability of the property
- Supervise the performance of department managers and their respective departments including Front Office, Housekeeping, and Maintenance
- Assist with recruiting and development of staff
- Ensure that property positioning is consistent with the brand to ensure the effectiveness of the property marketing strategy
- Understand the capabilities of all THQ departments and leverage same to benefit the property
- Develop, implement, monitor and achieve the objectives of the Annual Operating Plan, including sales strategies, pricing, revenue management and the operating and capital budgets
- Develop and supervise programs that promote a positive work environment for all Associates, ensuring compliance with legal regulations
- Work with Company Leaders to improve the property including renovation
- Monitor guest satisfaction scores and feedback to establish plans for constant improvement
- Protect and enhance the value of the hotel through appropriate maintenance and capital budgeting
- Review and support all revenue generation and operating expenses and achieve increased annual RevPar
- Perform other duties as assigned by RVP – Operations or Area Manager
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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