Job Overview
Employment Type
Full-time
Compensation
Salary
Range $170,000.00 - $190,000.00
Work Schedule
Flexible
Benefits
Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
Financial security for your future
Job Description
Embassy Suites by Hilton Los Angeles Downey is a distinguished and premier all-suite hotel located in the vibrant heart of Downey, California. As a member of the globally recognized Hilton portfolio, this hotel combines the strength of a trusted international brand with a strong local community presence. The hotel caters to a diverse clientele including business travelers, leisure guests, and group visitors, offering spacious two-room suites, a complimentary breakfast, an evening reception, versatile meeting and event spaces, a full-service restaurant and bar, and a wide array of modern guest amenities. Located conveniently for access to downtown Los Angeles, major business centers, and local Southern California attractions, Embassy Suites by Hilton Los Angeles Downey sets the stage for exceptional hospitality experiences for every guest who walks through its doors.
The role of General Manager at Embassy Suites by Hilton Los Angeles Downey is an outstanding opportunity for an experienced hospitality professional eager to lead a dynamic team and oversee all aspects of the hotel's operations. This position demands a strategic and hands-on leader with a proven history of driving financial performance, operational excellence, and outstanding guest experiences. The General Manager will be instrumental in fostering a culture of service and accountability, working closely with ownership, Hilton’s corporate leadership, and the hotel team to ensure alignment with Hilton brand standards.
This leadership role requires managing full commercial financial performance, including budgeting, forecasting, and driving key indicators such as GOP (Gross Operating Profit) and RevPAR (Revenue Per Available Room) to secure sustainable growth and profitability. The successful candidate will be responsible for leading all departments, optimizing workflows, and implementing initiatives that elevate service quality and operational efficiency. They will also play a critical role in building and maintaining productive relationships with ownership groups, stakeholders, team members, and guests.
Additionally, the General Manager will champion a supportive and inclusive workplace that values every employee's contribution. This involves recruiting top talent, fostering diversity and inclusion, and supporting professional growth through coaching, mentoring, and recognition. Their leadership will inspire a high-performance culture focused on teamwork, integrity, ownership, and a passion for hospitality — core values that Hilton upholds globally. With a minimum requirement of two years as a Hotel Manager or five years of Executive Committee experience, and a track record managing properties generating $10 million or more in revenue, the ideal candidate is ready to make a significant impact in this role.
By joining Embassy Suites by Hilton Los Angeles Downey, the General Manager becomes part of a prestigious hospitality brand that not only values exceptional guest service but is committed to team wellbeing and development. Hilton offers unparalleled benefits, including incredible travel perks through the Go Hilton program, employee stock purchase options, paid parental leave, caregiving support, mental health resources, generous paid time off, comprehensive health and welfare plans, and retirement savings options. This role offers a unique chance to thrive in a reputable company that consistently earns recognition as a great place to work, fostering careers while setting new standards for the future of travel and guest experiences.
The role of General Manager at Embassy Suites by Hilton Los Angeles Downey is an outstanding opportunity for an experienced hospitality professional eager to lead a dynamic team and oversee all aspects of the hotel's operations. This position demands a strategic and hands-on leader with a proven history of driving financial performance, operational excellence, and outstanding guest experiences. The General Manager will be instrumental in fostering a culture of service and accountability, working closely with ownership, Hilton’s corporate leadership, and the hotel team to ensure alignment with Hilton brand standards.
This leadership role requires managing full commercial financial performance, including budgeting, forecasting, and driving key indicators such as GOP (Gross Operating Profit) and RevPAR (Revenue Per Available Room) to secure sustainable growth and profitability. The successful candidate will be responsible for leading all departments, optimizing workflows, and implementing initiatives that elevate service quality and operational efficiency. They will also play a critical role in building and maintaining productive relationships with ownership groups, stakeholders, team members, and guests.
Additionally, the General Manager will champion a supportive and inclusive workplace that values every employee's contribution. This involves recruiting top talent, fostering diversity and inclusion, and supporting professional growth through coaching, mentoring, and recognition. Their leadership will inspire a high-performance culture focused on teamwork, integrity, ownership, and a passion for hospitality — core values that Hilton upholds globally. With a minimum requirement of two years as a Hotel Manager or five years of Executive Committee experience, and a track record managing properties generating $10 million or more in revenue, the ideal candidate is ready to make a significant impact in this role.
By joining Embassy Suites by Hilton Los Angeles Downey, the General Manager becomes part of a prestigious hospitality brand that not only values exceptional guest service but is committed to team wellbeing and development. Hilton offers unparalleled benefits, including incredible travel perks through the Go Hilton program, employee stock purchase options, paid parental leave, caregiving support, mental health resources, generous paid time off, comprehensive health and welfare plans, and retirement savings options. This role offers a unique chance to thrive in a reputable company that consistently earns recognition as a great place to work, fostering careers while setting new standards for the future of travel and guest experiences.
Job Requirements
- Ability to build and maintain successful ownership relationships and partnerships
- Experience managing a property with $10 million or greater in revenue
- Minimum of 2 years hotel manager experience or 5 years executive committee experience
- Ability to promote a supportive and inclusive workplace environment
- Strong strategic and operational leadership skills
- Excellent communication and stakeholder management abilities
Job Qualifications
- Minimum of 2 years hotel manager experience or 5 years executive committee experience
- Experience managing a property with $10 million or greater in revenue
- Proven ability to build and maintain successful ownership relationships
- Strong leadership and team development skills
- Experience promoting workplace diversity and inclusion
- Innovative thinking in operations, revenue management, and sales and marketing
- Local market experience preferred
- Hilton brand experience preferred
Job Duties
- Managing and optimizing hotel operations
- Managing commercial financial performance including sales, revenue, and finance
- Communicating with key stakeholders including hotel owners and Hilton corporate leadership
- Leading and developing on-property teams
- Ensuring alignment with Hilton brand standards
- Driving operational excellence through budgeting, forecasting, and service delivery
- Cultivating a high-performing, diverse, and inclusive team environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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