Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
Financial security for your future
Job Description
Embassy Suites by Hilton Alexandria Old Town is a distinguished upscale all-suite hotel located in the historic heart of Old Town Alexandria, Virginia, just minutes away from the vibrant Washington, D.C. metropolitan area. This full-service property is renowned for its spacious suites that cater to business, government, and leisure travelers, blending comfort and convenience with premium Hilton brand amenities. The hotel's strategic location, near corporate offices, federal agencies, and popular attractions, fuels strong demand and provides a dynamic environment shaped by diverse guest demographics and high expectations for exceptional hospitality. Backed by the global reputation and operational standards of Hilton, Embassy Suites by Hilton Alexandria Old Town commits to providing an unparalleled guest experience through well-appointed accommodations, flexible meeting and event spaces, and quality onsite dining options.
The General Manager role at Embassy Suites by Hilton Alexandria Old Town represents a unique leadership opportunity for an experienced hospitality professional eager to make a significant impact. This role demands a hands-on leader who excels in driving guest satisfaction, operational excellence, and financial success within a competitive and fast-paced market. The General Manager will oversee all facets of daily hotel operations, including leading cross-functional teams, maintaining Hilton brand standards, managing financial performance, and cultivating strong relationships with key stakeholders such as owners and Hilton corporate leadership. The ideal candidate possesses robust commercial acumen, a collaborative approach to leadership, and proven skill in fostering high-performing teams dedicated to delivering exceptional guest service.
In this capacity, the General Manager will strategically guide the hotel to meet ambitious operational and revenue targets, optimizing efficiency while enhancing the guest experience. Financial responsibilities include overseeing budgeting, forecasting, and revenue management to achieve profitability metrics such as Gross Operating Profit (GOP) and Revenue per Available Room (RevPAR). Additionally, the role includes managing owner relations with transparency and proactive communication to align business strategies and long-term planning. With a strong emphasis on team development and culture, the General Manager will champion diversity, inclusion, and continuous professional growth, building a motivated workforce empowered to elevate the hotel's reputation and success.
Hilton's core values — hospitality, integrity, leadership, teamwork, ownership, and a sense of urgency — form the foundation of the culture within which the General Manager will operate. Supportive programs for team members, including comprehensive benefits, travel discounts, stock purchase options, paid parental leave, caregiving support, and mental health resources, ensure a fulfilling workplace environment. This position offers an exciting opportunity to join a globally respected hospitality company celebrated for its award-winning workplace culture and commitment to excellence. Candidates who bring a passion for service, strategic vision, and operational expertise will find a rewarding career path with this role at Embassy Suites by Hilton Alexandria Old Town.
The General Manager role at Embassy Suites by Hilton Alexandria Old Town represents a unique leadership opportunity for an experienced hospitality professional eager to make a significant impact. This role demands a hands-on leader who excels in driving guest satisfaction, operational excellence, and financial success within a competitive and fast-paced market. The General Manager will oversee all facets of daily hotel operations, including leading cross-functional teams, maintaining Hilton brand standards, managing financial performance, and cultivating strong relationships with key stakeholders such as owners and Hilton corporate leadership. The ideal candidate possesses robust commercial acumen, a collaborative approach to leadership, and proven skill in fostering high-performing teams dedicated to delivering exceptional guest service.
In this capacity, the General Manager will strategically guide the hotel to meet ambitious operational and revenue targets, optimizing efficiency while enhancing the guest experience. Financial responsibilities include overseeing budgeting, forecasting, and revenue management to achieve profitability metrics such as Gross Operating Profit (GOP) and Revenue per Available Room (RevPAR). Additionally, the role includes managing owner relations with transparency and proactive communication to align business strategies and long-term planning. With a strong emphasis on team development and culture, the General Manager will champion diversity, inclusion, and continuous professional growth, building a motivated workforce empowered to elevate the hotel's reputation and success.
Hilton's core values — hospitality, integrity, leadership, teamwork, ownership, and a sense of urgency — form the foundation of the culture within which the General Manager will operate. Supportive programs for team members, including comprehensive benefits, travel discounts, stock purchase options, paid parental leave, caregiving support, and mental health resources, ensure a fulfilling workplace environment. This position offers an exciting opportunity to join a globally respected hospitality company celebrated for its award-winning workplace culture and commitment to excellence. Candidates who bring a passion for service, strategic vision, and operational expertise will find a rewarding career path with this role at Embassy Suites by Hilton Alexandria Old Town.
Job Requirements
- Minimum of 1 years' hotel manager or 3 years' executive member experience managing a property with $30 million or greater revenue
- experience managing owner relations and fostering positive partnerships
- thoughtful people leadership with a demonstrated track record of driving engagement and overseeing high-performing teams
- solid commercial acumen with expertise in financial oversight and revenue optimization
Job Qualifications
- Minimum of 1 years' hotel manager or 3 years' executive member experience managing a property with $30 million or greater revenue
- experience managing owner relations and fostering positive partnerships
- thoughtful people leadership with a demonstrated track record of driving engagement and overseeing high-performing teams
- solid commercial acumen with expertise in financial oversight and revenue optimization
- demonstrated success leading hotels through renovation or capital improvement phases
- ability to collaborate with ownership lenders and brand partners
- Hilton brand expertise
- knowledge of local market
- strong leadership and team-building skills
- excellent communication and interpersonal skills
Job Duties
- Managing and optimizing hotel operations ensuring alignment with Hilton brand standards
- leading budgeting forecasting and service delivery to drive operational excellence
- identifying inefficiencies and implementing improvements to enhance workflow reduce waste and elevate service
- managing commercial financial performance including sales revenue and finance focusing on growth cost control and profitability
- setting and achieving targets for key performance indicators like GOP and RevPAR
- communicating with key stakeholders including hotel owners and Hilton corporate leadership maintaining alignment on business goals operational strategies and performance expectations
- leading and developing on-property teams recruiting top talent championing diversity and inclusion and supporting professional development of team members
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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