General Manager-East

This job posting is for a General Manager position at a restaurant owned and operated by an independent franchisee, which operates under the McDonald's brand but is not affiliated with McDonald's USA. The franchisee holds a license to use McDonald's logos and food products but functions as a separate company and employer. This distinction means that employment matters such as hiring, firing, discipline, supervision, staffing, and scheduling are handled solely by the franchisee without any control or involvement from McDonald's USA. If you are hired, your direct employer will be this independent franchisee.

The role of General Manager in this context is both challenging and rewarding as it involves running a profitable restaurant that meets McDonald's high standards of quality, service, and cleanliness. These standards are crucial for maintaining the brand reputation and customer satisfaction, reflecting the rigorous expectations typical in a leading quick service restaurant environment.

As a General Manager, you will collaborate closely with leadership to set restaurant goals and develop strategic plans to achieve them. Your responsibilities extend beyond singular management tasks to encompass leading a team of Department Managers who oversee distinct operational areas within the restaurant. Your leadership involves guiding these managers to set their own targets, monitoring their progress, and coaching them to improve their departments, which in turn enhances overall restaurant performance.

Hiring and developing a skilled team of Department and Shift Managers will be vital to securing the right leadership talent for the future. This position requires someone with proven management experience, preferably in high-volume quick service restaurants, hospitality, or retail sectors. McDonald's restaurants typically require managers to be at least 18 years of age.

The General Manager position offers not just a job but a rewarding career path with excellent benefits and opportunities for personal and professional growth. Benefits may include paid vacation, paid holidays, sabbaticals, education assistance programs like Archways to Opportunity which provides high school graduation support, college tuition assistance, and ESL classes. Health-related benefits typically include medical, dental, and vision coverage along with pre-tax flexible spending accounts. Additional protection comes from short and long-term disability insurance, life and accident insurance, paid leaves of absence, and various employee recognition programs.

Working at a McDonald's franchisee-operated restaurant allows you the opportunity to be part of a globally recognized brand with a supportive team environment focused on growth and development. The organization values energy, purpose, leadership potential, and a customer-first approach. If you are ready to pursue a satisfying career with flexibility, ongoing education opportunities, and a collaborative team culture, this General Manager position might be the perfect fit for you. The franchisee ensures all employment decisions are made internally, providing a direct and personal working relationship with your employer.