Job Overview
Employment Type
Full-time
Compensation
Salary
Range $185,000.00 - $205,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Mental Health Resources
Paid Time Off
Supportive parental leave
Travel discount
401(k) Plan
debt-free education
Career growth and development
Job Description
DoubleTree by Hilton Hotel & Suites Jersey City is a premier hospitality establishment located in the bustling financial district of Jersey City, just minutes away from Manhattan. This all-suite hotel offers spacious accommodations featuring separate living areas with modern amenities and stunning skyline views. Guests enjoy seamless transportation access via the nearby PATH train, providing convenient connectivity to downtown New York City, the World Trade Center, and trendy neighborhoods such as SoHo and Tribeca. The hotel caters to both business and leisure travelers, boasting a range of amenities including a fitness center, on-site dining options, and proximity to Newport Centre Mall. This makes it an exceptional choice for travelers seeking comfort, convenience, and elevated service in a prime urban location.
The General Manager role at DoubleTree by Hilton Hotel & Suites Jersey City is a critical leadership position responsible for overseeing all facets of hotel operations. The General Manager drives exceptional guest experiences, ensures robust financial performance, and fosters a high-performing team culture. This position requires balancing hands-on operational leadership with strategic oversight across various departments such as rooms, food and beverage, and sales. The General Manager leads a team of executives and department heads, promoting collaboration, professional development, and service excellence. Building strong relationships with hotel ownership, corporate stakeholders, and the local community is a key aspect of the role. This busy, full-service hotel located near Manhattan demands a commercially minded leader with a passion for hospitality and the ability to deliver superior results in a competitive, fast-paced market.
With a salary range of $185,000 to $205,000 annually, depending on experience and location, this position offers an attractive compensation package. Additional financial incentives include eligibility for Hilton's Annual Incentive Plan (Bonus) and long-term incentive plans. The General Manager is tasked with directing hotel budgeting, forecasting, and strategic planning to optimize revenue and profitability. A successful candidate will also manage labor relations, uphold service quality and compliance with company standards, and act as the primary liaison for hotel owners and corporate entities. Through effective leadership, the General Manager will enhance guest satisfaction, operational efficiency, and overall hotel performance.
Hilton, founded in 1919, is a globally recognized leader in the hospitality industry with a reputation for innovation, quality, and service excellence. The company's values are deeply embedded in its culture, focusing on hospitality, integrity, leadership, teamwork, ownership, and a sense of urgency. Working as the General Manager at this DoubleTree property means being part of a team that strives to fill the earth with the light and warmth of hospitality. Hilton invests in its team members by providing comprehensive benefits supporting mental and physical wellbeing, mental health resources, paid time off, supportive parental leave, travel discounts, educational opportunities, and career growth. This makes the position not only a leadership role but also a fulfilling career opportunity within a respected and enduring brand.
The General Manager role at DoubleTree by Hilton Hotel & Suites Jersey City is a critical leadership position responsible for overseeing all facets of hotel operations. The General Manager drives exceptional guest experiences, ensures robust financial performance, and fosters a high-performing team culture. This position requires balancing hands-on operational leadership with strategic oversight across various departments such as rooms, food and beverage, and sales. The General Manager leads a team of executives and department heads, promoting collaboration, professional development, and service excellence. Building strong relationships with hotel ownership, corporate stakeholders, and the local community is a key aspect of the role. This busy, full-service hotel located near Manhattan demands a commercially minded leader with a passion for hospitality and the ability to deliver superior results in a competitive, fast-paced market.
With a salary range of $185,000 to $205,000 annually, depending on experience and location, this position offers an attractive compensation package. Additional financial incentives include eligibility for Hilton's Annual Incentive Plan (Bonus) and long-term incentive plans. The General Manager is tasked with directing hotel budgeting, forecasting, and strategic planning to optimize revenue and profitability. A successful candidate will also manage labor relations, uphold service quality and compliance with company standards, and act as the primary liaison for hotel owners and corporate entities. Through effective leadership, the General Manager will enhance guest satisfaction, operational efficiency, and overall hotel performance.
Hilton, founded in 1919, is a globally recognized leader in the hospitality industry with a reputation for innovation, quality, and service excellence. The company's values are deeply embedded in its culture, focusing on hospitality, integrity, leadership, teamwork, ownership, and a sense of urgency. Working as the General Manager at this DoubleTree property means being part of a team that strives to fill the earth with the light and warmth of hospitality. Hilton invests in its team members by providing comprehensive benefits supporting mental and physical wellbeing, mental health resources, paid time off, supportive parental leave, travel discounts, educational opportunities, and career growth. This makes the position not only a leadership role but also a fulfilling career opportunity within a respected and enduring brand.
Job Requirements
- Bachelor's degree in hospitality management or related field preferred
- minimum 2 years' experience as hotel general manager with $15M+ annual revenue and 100+ rooms
- strong leadership and team development skills
- commercial acumen and financial management expertise
- excellent communication and interpersonal skills
- ability to manage labor relations and union partnerships preferred
- willing to work in Jersey City, NJ
- ability to work flexible hours
- knowledge of Hilton brand standards and operational procedures preferred
Job Qualifications
- Minimum 2 years' hotel general manager experience leading operations at a property with minimum $15M annual revenue and 100+ rooms
- performance driven with strong leadership capability
- proven ability to attract, motivate, lead, inspire and direct a talented team
- solid commercial acumen with expertise in financial oversight and revenue optimization
- demonstrated experience managing labor relations and union partnerships preferred
- full-service hotel background preferred
- Hilton brand experience preferred
Job Duties
- Lead, direct and manage all hotel operations including budgeting and forecasting
- strategic planning
- leading service initiatives
- managing balanced scorecard performance
- implementing and complying with company policies and standards
- overseeing sales and marketing initiatives
- leading and developing the executive team
- responding to guest inquiries and resolving concerns
- participating and facilitating hotel-wide meetings
- ensure guest and team member satisfaction
- monitor and develop team member performance especially executive team and department heads
- recruiting, interviewing and training team members
- oversee service quality, operational efficiency, guest satisfaction, standards compliance and financial measurements
- identify operational performance, productivity and efficiency gaps and implement corrective measures
- serve as primary liaison with hotel owners and corporate entities
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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