Job Overview
Employment Type
Full-time
Compensation
Salary
Range $190,000.00 - $205,000.00
Work Schedule
Standard Hours
Benefits
Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
Financial security for your future
Job Description
DoubleTree by Hilton Hotel Boston Bayside is a distinguished full-service hotel that forms part of the globally recognized Hilton portfolio. Situated strategically near downtown Boston, the University of Massachusetts Boston, and the Boston Convention & Exhibition Center, it serves a diverse clientele including business professionals, university affiliates, group travelers, and leisure visitors. This prime location offers guests convenient access to major transportation hubs, waterfront views, and significant city attractions, giving the hotel a competitive edge in Boston’s vibrant lodging market.
The property features contemporary accommodations designed to meet the needs of both short-term and extended-stay guests. Its versatile meeting spaces cater to events of varying sizes, complemented by on-site dining options that offer quality food and beverage experiences. A fully equipped fitness center and a range of guest-focused amenities ensure comfort and convenience throughout every stay. The hotel operates with a strong commitment to financial performance, operational excellence, and guest satisfaction, all driven by a collaborative and results-oriented team culture that adheres to Hilton’s exacting brand standards.
As the General Manager of DoubleTree by Hilton Hotel Boston Bayside, your role will encompass full oversight of the hotel’s operations, encompassing rooms, food and beverage, sales, and overall operations management. You will be entrusted with the responsibility of delivering exceptional guest experiences while driving solid financial results through strategic leadership and innovative operational practices. Your leadership will be crucial in developing and sustaining a high-performing team culture, fostering engagement, and prioritizing service excellence. Moreover, you will cultivate and maintain strong partnerships with the hotel’s ownership group, university collaborators, community stakeholders, and Hilton’s corporate leadership, reinforcing transparency and shared objectives.
This role demands a dynamic, commercially savvy leader with a deep passion for hospitality and operational precision. You will employ your expertise in managing complex hotel environments, focusing particularly on rooms management, financial acumen, and business growth. Your capacity to collaborate with diverse teams, manage budgets, forecast financial outcomes, and implement strategic initiatives will be vital in maintaining and enhancing the property’s competitive position in the Boston market.
Additionally, you will drive continuous improvement by analyzing guest feedback, identifying operational inefficiencies, and championing innovation throughout the hotel’s departments. Your emphasis on coaching and team development aligns with Hilton’s core values of integrity, leadership, teamwork, ownership, and prompt, disciplined action.
Hilton’s commitment extends beyond guest service to include the well-being and professional growth of its team members. By joining as General Manager, you will benefit from a rich array of employee perks and benefits that support your work-life balance and financial security, including discounted travel opportunities, paid parental leave, mental health resources, and comprehensive health and welfare plans.
Overall, your leadership at DoubleTree by Hilton Hotel Boston Bayside will be at the heart of creating memorable guest experiences, ensuring operational success, and building a workplace culture recognized as one of the world’s best. This is an outstanding opportunity to join an award-winning organization and make a significant impact within the hospitality industry in a thriving metropolitan setting.
The property features contemporary accommodations designed to meet the needs of both short-term and extended-stay guests. Its versatile meeting spaces cater to events of varying sizes, complemented by on-site dining options that offer quality food and beverage experiences. A fully equipped fitness center and a range of guest-focused amenities ensure comfort and convenience throughout every stay. The hotel operates with a strong commitment to financial performance, operational excellence, and guest satisfaction, all driven by a collaborative and results-oriented team culture that adheres to Hilton’s exacting brand standards.
As the General Manager of DoubleTree by Hilton Hotel Boston Bayside, your role will encompass full oversight of the hotel’s operations, encompassing rooms, food and beverage, sales, and overall operations management. You will be entrusted with the responsibility of delivering exceptional guest experiences while driving solid financial results through strategic leadership and innovative operational practices. Your leadership will be crucial in developing and sustaining a high-performing team culture, fostering engagement, and prioritizing service excellence. Moreover, you will cultivate and maintain strong partnerships with the hotel’s ownership group, university collaborators, community stakeholders, and Hilton’s corporate leadership, reinforcing transparency and shared objectives.
This role demands a dynamic, commercially savvy leader with a deep passion for hospitality and operational precision. You will employ your expertise in managing complex hotel environments, focusing particularly on rooms management, financial acumen, and business growth. Your capacity to collaborate with diverse teams, manage budgets, forecast financial outcomes, and implement strategic initiatives will be vital in maintaining and enhancing the property’s competitive position in the Boston market.
Additionally, you will drive continuous improvement by analyzing guest feedback, identifying operational inefficiencies, and championing innovation throughout the hotel’s departments. Your emphasis on coaching and team development aligns with Hilton’s core values of integrity, leadership, teamwork, ownership, and prompt, disciplined action.
Hilton’s commitment extends beyond guest service to include the well-being and professional growth of its team members. By joining as General Manager, you will benefit from a rich array of employee perks and benefits that support your work-life balance and financial security, including discounted travel opportunities, paid parental leave, mental health resources, and comprehensive health and welfare plans.
Overall, your leadership at DoubleTree by Hilton Hotel Boston Bayside will be at the heart of creating memorable guest experiences, ensuring operational success, and building a workplace culture recognized as one of the world’s best. This is an outstanding opportunity to join an award-winning organization and make a significant impact within the hospitality industry in a thriving metropolitan setting.
Job Requirements
- Bachelor's degree in hospitality management or related field preferred
- minimum two years experience as a hotel manager or five years as an executive member at a similar or larger hotel
- proven track record in hotel operations and rooms management
- strong leadership and interpersonal skills
- effective communication and collaboration abilities
- capability to manage budgets and drive profitability
- ability to build positive relationships with ownership and stakeholders
- willingness to work in a dynamic, fast-paced environment
Job Qualifications
- Experience managing a property with $10 million revenue and 200+ rooms
- minimum two years' hotel manager or five years executive member experience at a similar-sized or larger hotel
- proven experience in hotel operations with a focus on rooms management
- demonstrated ability to build and maintain a positive organizational culture
- ability to collaborate effectively with the sales team
- experience managing owner relations and fostering positive partnerships
- strong financial acumen with budget management experience
- Hilton brand expertise preferred
- knowledge of the local Boston market preferred
Job Duties
- Managing and optimizing hotel operations
- managing commercial financial performance
- communicating with key stakeholders
- leading and developing on-property teams
- driving continuous improvement initiatives
- ensuring alignment with Hilton brand standards
- fostering a positive organizational culture
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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