General Manager (DFC)

Dave's Hot Chicken is a rapidly growing restaurant chain known for its signature spicy chicken offerings and vibrant dining experience. Established with a commitment to quality, service, and community, Dave's Hot Chicken has quickly become a favorite destination for guests seeking flavorful, high-quality meals in a casual atmosphere. The company prides itself on the professionalism and dedication of its team, consistently striving to maintain excellent customer service and uphold strong operational standards across its locations. As an employer, Dave's Hot Chicken values teamwork, innovation, and a positive work environment that encourages growth and success for every staff member. This is reflected in their structured training programs and clear pathways for advancement.

The General Manager at Dave's Hot Chicken plays a crucial role in the daily coordination and planning of business operations to ensure smooth and efficient restaurant functioning. This leadership position is responsible for supervising the entire restaurant team, including the Restaurant Management Team and Team Members, to guarantee that all job responsibilities are met and quality standards are maintained. The General Manager is expected to implement the restaurant's business plan, focusing on operational excellence, guest satisfaction, team development, and financial performance. They are actively involved in training new skills through the company’s comprehensive training program, monitoring operational checks, and managing shift schedules while ensuring compliance with safety and sanitary protocols.

This role requires a hands-on leader who can balance administrative duties with on-the-floor management, handle guest concerns professionally, and maintain high standards of cleanliness and organization. The General Manager provides direction, feedback, and support to staff to foster a productive workplace culture that prioritizes both team morale and business objectives. Additional responsibilities include cash handling, purchasing, inventory management, and ensuring all company policies regarding food safety and cost control are strictly followed. To succeed in this role, candidates should be experienced managers with strong communication, organizational, and problem-solving skills, and a commitment to maintaining a positive guest experience. The position involves working flexible hours, including nights, weekends, and holidays, and requires physical stamina to work in a fast-paced restaurant environment.