General Manager - Denny's #9549, Clovis, CA

Fresno, CA, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Exact $23.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

401(k)

Medical insurance

Dental Insurance

Vision Insurance

Paid training

Paid Time Off

employee discount

flexible schedules

Job Description

Denny's is a renowned American diner-style restaurant chain that has been serving customers for decades with its signature all-day breakfast and diverse menu offerings. Known for its welcoming atmosphere and consistent quality, Denny's operates numerous locations across the country, each committed to providing exceptional dining experiences. Our Denny's location is currently seeking a talented and highly motivated individual to serve as our General Manager. This pivotal role is vital to maintaining the standards and success of the restaurant and plays a crucial part in overseeing all aspects of the business operations. This full-time position reports directly to the Area Manager and is designed for someone with a strong passion for hospitality and guest satisfaction.

The General Manager will be entrusted with the overall execution and management of daily restaurant functions, including staff management, achieving financial targets, and driving sales and guest growth. The successful candidate will demonstrate a firm commitment to employee development, operational excellence, and fostering an environment that upholds the company’s mission, vision, and core values. Duties such as controlling expenses, implementing corporate initiatives, and ensuring compliance with safety and sanitation standards are key to this role. The role demands leadership in hiring, training, and retaining a high-performing team that delivers consistent, superior service to guests.

Our General Manager must be proficient in interpreting financial and operational reports, utilizing data-driven strategies to enhance restaurant performance continuously. Ensuring all equipment and facilities comply with brand standards and governmental regulations is also part of the responsibility, along with developing and executing local marketing plans to build strong community relationships and expand business reach. This position requires excellent problem-solving skills, ability to multitask, and outstanding communication abilities to interact effectively with staff at all levels and guests alike.

Additionally, the job includes operational responsibilities such as managing cash handling, inventory, and enforcing workplace safety and sanitation protocols. The General Manager will also act as a role model by embodying company values, proactively addressing employee relations issues, and sustaining a positive and respectful work environment. This role offers a dynamic work environment with opportunities to grow professionally within a supportive company framework that values work-life balance and employee wellbeing.

Job Requirements

Minimum of 3 years experience in restaurant, hospitality or retail management
associate’s or bachelor’s degree preferred or equivalent combination of education and experience
ability to work 45-55 hours per week
food safety manager certification required
strong organizational skills with excellent oral and written communication skills
ability to communicate effectively in English
basic math skills
values diversity
problem-solving ability
ability to perform all job duties
multitasking skills
availability to work weekends, holidays, evenings and additional shifts
travel availability including overnight and airline travel
valid driver’s license without hour restrictions
reliable transportation
ability to lift up to 25 lbs
ability to lift and carry up to 50 lbs
ability to bend, stoop, reach and grasp
ability to hear in loud environments
compliance with health regulations
POS system operation skills
ability to handle hazardous chemicals
mobility to work in confined areas
ability to work both inside and outside
ability to observe all restaurant operations
ability to stand and walk extended shifts
tolerance to extreme temperature changes

Job Qualifications

Minimum of 3 years experience in restaurant, hospitality or retail management, additional operations and/or leadership experience strongly preferred
associate’s or bachelor’s degree preferred or equivalent combination of education and experience
ability to work 45-55 hours per week
food safety manager certification required
strong organizational skills with excellent oral and written communication skills and the ability to communicate with all levels of the organization
ability to communicate effectively, both orally and in writing, in the English language
possesses basic math skills (add, subtract, multiply, divide)
places a value on diversity and shows respect for others
proven ability to problem solve and handle high stress situations
interprets financial statements and understands contributing factors
identifies and anticipates opportunities for improvement and implements corrective action steps
must be able to perform job duties of every position
must be prepared to multitask in accordance with the demands of the business
ability to work weekends, holidays, evenings and additional shifts as needed
available to travel, to include occasional overnight and airline travel when applicable
licensed to operate an automobile without hours of operations restrictions
has reliable transportation
must be able to lift a tray weighing up to 25 lbs
must be able to lift and carry supplies and equipment weighing up to 50 lbs
place items on high and low shelves in the office, store rooms, service areas, walk-in coolers and freezers
must be able to bend, stoop, reach, lift and grasp
must be able to hear well in a loud environment to respond to employee and guest needs
must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
must be able to operate a point-of-sale system and differentiate between monetary denominations
must be able to work with all Denny’s menu products
must be able to work with potentially hazardous chemicals
must have sufficient mobility to move and operate in confined work areas
must be able to work inside and outside the restaurant
must be able to observe staff and all aspects of restaurant operations
must be able to stand and walk during a 10 to 12 hour shift
occasional shifts in excess of 10 hours may be required due to the demands of the business
must be able to tolerate extreme temperature changes in kitchen and freezer areas

Job Duties

Promotes company mission, vision and core values
willingly assists others without being asked
prepares and interprets financial and operational reports and schedules, analyzes data and develops solutions to ensure operating goals are achieved
directs restaurant operations with responsibility for guest service, brand standards execution and employee training
achieves controllable profit and flow thru goals by overseeing all controllable costs and taking the appropriate corrective action to achieve the desired result
ensures timely implementation, training and ongoing execution of all corporate initiatives and marketing promotions
develops restaurant managers and hourly employees through corporate training programs, individual development plans and assignments
provides coaching and constructive feedback to employees as needed
ensures all equipment and facilities are in compliance with brand standards and all government regulations and takes corrective action when required
attracts, hires, onboards and retains the best hourly talent to meet staffing requirements and guest service standards
proactively handles employee relations issues and deviations from brand standards
involves the AM and Human Resources Manager as appropriate to resolve issues
develops and executes the local store marketing plan to build relationships with civic, business, school, and professional organizations to drive sales and guest counts
monitors that proper security procedures are in place to protect employees, guests and company assets
enforces sanitary practices for food handling, general cleanliness and maintenance of kitchen, dining areas and restrooms
works to create and maintain an enjoyable and respectful environment for our guests and employees
maintains compliance with all employer’s employment policies and brand standards to include all state, local and federal regulations
follows management cash handling, inventory and other operational procedures as outlined by the employer
completes all other tasks and duties as assigned