General Manager - Del Rio DQ #45

Del Rio, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $39,400.00 - $58,900.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

401(k) retirement plan

Employee Discounts

Training and development programs

performance bonuses

Job Description

This opportunity is with a well-established restaurant brand, renowned for its commitment to quality service, exceptional food, and a strong emphasis on customer satisfaction. The company operates across various regions, providing a welcoming dining experience that focuses on community engagement and operational excellence. As a part of this dynamic restaurant group, employees benefit from a culture that values teamwork, professional growth, and innovation within the food service industry.

The role presented here is that of a Restaurant Manager, responsible for overseeing all operational aspects of the restaurant. This includes managing financial performance, production, inventory, staffing, sales, and marketing activities. The Restaurant Manager ensures that the establishment operates according to the standards and guidelines set by both the owner and franchisor, maintaining consistency and quality across all locations.

In this position, the Restaurant Manager plays a critical leadership role by directing and making key decisions regarding daily restaurant functions. They implement and uphold all PRIDE systems and routines to guarantee operational efficiency and excellence. Working closely with the District Manager (DM), the Restaurant Manager develops and executes a strategic plan designed to meet the restaurant's sales and profitability goals. Core responsibilities also include ensuring outstanding guest service, promptly addressing customer complaints to maintain satisfaction, and building strong community relations through partnerships with local chambers of commerce and schools.

Additionally, the Restaurant Manager is tasked with staffing, training, and developing both assistant managers and hourly employees, fostering a cooperative and positive workplace culture that enhances morale and productivity. Effective scheduling and labor management are vital components of the role to ensure the restaurant is adequately staffed during all shifts and sales peak times. The manager is accountable for controlling costs, including Cost of Goods Sold (COGS), labor, and other controllable expenses to optimize profitability.

This fast-paced role requires a person who can handle multiple responsibilities simultaneously while maintaining attention to detail and composure under pressure. Physical requirements include the ability to stand for long periods, lift up to 50 pounds, and work in various temperature conditions. The ideal candidate will bring excellent customer service skills, strong employee relations capabilities, and a positive, professional attitude that reflects well on the company and supports the team.

Overall, this Restaurant Manager role offers an exciting career path for someone with a background in quick service restaurant (QSR) management or a similar field, seeking to lead a dedicated team toward achieving operational success and memorable guest experiences. Candidates who thrive in a fast-moving environment and demonstrate a passion for leadership and food service excellence are encouraged to apply and join a vibrant team dedicated to growth and community impact.

Job Requirements

Three to five years of restaurant management experience preferred
QSR experience strongly preferred
High school diploma or equivalent required
Proven track record in management of COGS and labor
Must have excellent customer service and employee relations skills
Must be detail oriented with the capability to oversee all aspects of the business and multiple areas simultaneously in a fast-paced environment
Must be able to perform under pressure in a high volume restaurant, including moving and responding quickly for long periods of time
Must be able to work in and out of different temperature ranges
Must be able to stand for long periods of time
Must be able to lift up to 50 pounds
Must have excellent customer service skills and exhibit good manners, proper personal hygiene, positive attitude and promptness

Job Qualifications

Three to five years of restaurant management experience preferred
QSR experience strongly preferred
High school diploma or equivalent required
Proven track record in management of COGS and labor
Must have excellent customer service and employee relations skills
Must be detail oriented with the capability to oversee all aspects of the business and multiple areas simultaneously in a fast-paced environment
Must be able to perform under pressure in a high volume restaurant

Job Duties

Oversees and manages all areas of restaurant and makes final decisions on matters of importance
Ensures that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant
Responsible for the development and achievement of the restaurant's game plan by working with their DM
Ensures guest service in all areas meets company standards
Responds to customer complaints, taking prompt and appropriate action to resolve problems and to ensure customer satisfaction is maintained
Works with local chamber and schools to increase restaurant sales
Staffs, trains and develops assistant managers and hourly employees through orientations, ongoing feedback, the establishment of performance expectations and by conducting performance reviews
Responsible for effective management schedules and ensures that restaurant is properly staffed for all day parts and sales volumes
Manages restaurant P & L to optimize manageable profit, controls COGS, labor, and controllables (semi-fixed expenses)
Performs other duties and responsibilities as requested by DM
Manages the entire operation of the restaurant through the development and growth of staff, sales and profitability to meet goals established in location's game plan
Ensures the restaurant is in accordance with established company standards, policies and procedures
Assists in the success of the restaurant by ensuring guest satisfaction through adhering to company standards for quality, value, service and cleanliness
Maintains a positive working relationship with all restaurant team members to foster and promote a cooperative and pleasant working climate which will be conducive to maximize employee morale, productivity and efficiency