General Manager — Dallas

Yardstick is a premier boutique dog hotel located in Dallas, TX, specializing in delivering personalized care and elevated service tailored specifically for dogs and their owners. As a suites-only dog hotel, Yardstick emphasizes a calmer and more thoughtful experience, distinguishing itself within the pet hospitality industry. This innovative company is focused on redefining dog hospitality by ensuring each guest receives attentive, luxury accommodation paired with exceptional care. The dedication to meticulous service and the well-being of furry guests has cemented Yardstick's reputation as a leader in upscale pet services across the Dallas area.

As Yardstick continues its ambitious growth with the upcoming opening of a new location in Preston Valley, the company is seeking an experienced General Manager to spearhead operations at this newest site. This role is ideal for a hands-on leader who thrives in dynamic, fast-paced environments and is passionate about building cohesive, high-performing teams. The General Manager will play an essential role in the establishment’s day-to-day success and its broader growth initiatives, helping to shape the culture and operational standards which align with Yardstick’s unique approach to hospitality for pets and their humans. This is a full-time leadership position with a target annual compensation of approximately $65,000, including performance-based bonus incentives, reflecting the value placed on impactful leadership and operational excellence.

The General Manager at Yardstick Preston Valley will be responsible for hiring, training, and developing a diverse team of about 12 full- and part-time employees. There is a strong emphasis on cultivating a team culture rooted in hospitality, accountability, and exceptional care, ensuring every guest enjoys a consistently outstanding experience. Efficient management of labor, scheduling, and overall operations are core responsibilities, as is maintaining a safe, clean, and organized environment for dogs and staff alike. The role also involves managing inventory, supplies, and facility upkeep to keep everything running smoothly and to the highest standards.

Community engagement forms a meaningful part of this role, as the General Manager will build relationships within the Dallas community through outreach efforts and local partnerships, contributing to Yardstick's reputation and presence in the region. Collaborating closely with company leadership on operational improvements and strategic growth initiatives will give this position a significant impact on the company's future development. The ideal candidate will demonstrate integrity, reliability, and accountability, matching the company’s ethos and commitment to excellence. This role also requires flexibility, including availability to work nights, weekends, and holidays, as the facility operates 365 days a year.

For professionals passionate about pet care, operational management, and team leadership, Yardstick offers an outstanding opportunity to join a distinguished pet resort and contribute meaningfully to its expansion across Dallas. By joining Yardstick as a General Manager, an individual becomes part of a rapidly growing company setting new standards for pet hospitality, combining luxury accommodation, community connection, and dedicated care for animal guests.