General Manager -- Dallas

Yardstick is a distinctive boutique dog hotel specializing in providing a suite-only experience that redefines dog hospitality. Located in Dallas, Texas, Yardstick has carved its niche by focusing on personalized care, elevated service, and fostering a calmer, more thoughtful environment not only for dogs but also for their human companions. As a premier dog hotel and pet resort, Yardstick emphasizes the importance of a nurturing atmosphere where every guest, canine or human, feels valued and cared for. This approach has positioned Yardstick as an innovative leader in the pet hospitality industry, blending comfort, service, and operational excellence.

The opportunity at Yardstick is to join as the General Manager for the newest location in Preston Valley, Dallas. This role is pivotal in shaping the future of Yardstick’s expanding presence across the city. The General Manager will be a hands-on leader, passionate about growth and excited to build strong, effective teams. This position requires overseeing daily operations of a boutique dog hotel environment, where attention to detail and dedication to both service quality and operational efficiency are paramount.

The General Manager will be responsible for recruiting, training, and mentoring approximately 12 full- and part-time employees, cultivating a culture rooted in hospitality, accountability, and care. Operational duties include managing schedules, labor oversight, and ensuring the facility maintains the highest standards of safety, cleanliness, and organization. Beyond the internal responsibilities, the General Manager plays a strategic role in establishing community connections through outreach and fostering local partnerships to enhance the guest experience and elevate the brand presence.

The role demands strong organizational and communication skills, high integrity, and reliability. Candidates should be comfortable working in a dynamic, fast-paced environment and motivated by the challenge of ownership and responsibility. While pet industry experience is a plus, it is not mandatory, indicating Yardstick’s openness to skilled leaders from diverse backgrounds who share a passion for superior customer service and team leadership.

Included with this role is a competitive compensation package targeting approximately $65,000 annually, supplemented by performance-based bonuses. The benefits include comprehensive medical, dental, and vision insurance as well as paid time off, making this a well-rounded and desirable leadership role within the pet services sector. The General Manager will usually work nights, weekends, and holidays as the hotel operates 365 days a year, reflecting a commitment to consistent, high-quality care for all guests.

This position is ideal for an experienced operations and hospitality professional eager to make a meaningful impact in the pet hospitality space while contributing to the growth of an innovative business. Yardstick exemplifies not just a dog hotel but a new standard in pet hospitality, and this General Manager role is central to that mission at their newest Dallas location.