General Manager (CRE)

San Mateo, CA, USA|

Job Overview

Compensation

Salary

Range $58,200.00 - $87,100.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

401(k)

Professional development opportunities

Employee wellness programs

flexible schedule

Job Description

Arch Amenities Group is a leading hospitality and wellness company that specializes in transforming spas, fitness centers, meeting and event spaces, clubs, and residential amenities into vibrant destinations. Their mission is grounded in creating environments where people can thrive by fostering connection, wellness, and a sense of belonging. Arch partners with owners, operators, and developers to design and operate these spaces with a focus on hospitality-driven experiences infused with wellness and lifestyle services. The company prides itself on offering unique, wellness-oriented hospitality opportunities that contribute meaningfully to people’s daily lives and build strong community engagement.

We are currently seeking a highly motivated, entrepreneurial General Manager for The Breakroom, a premier office amenity and bar situated in the bustling Market Street corridor of San Francisco. This role goes beyond traditional office amenities by redefining workplace hospitality and social experience within a Class A office environment. It combines premium food and beverage services, interactive recreational activities, and curated programming to cultivate a lively destination that promotes community engagement, energy, and connection among corporate tenants. The General Manager will have comprehensive ownership of operations, financial results, team leadership, and guest experience, requiring a mix of expertise in hospitality, commercial real estate operations, community engagement, and corporate fitness service areas.

The General Manager position at The Breakroom is exempt and reports directly to the Regional Director. This role is critical in driving the strategic vision, financial performance, and day-to-day operational excellence of the venue. Key responsibilities include overseeing food and beverage programs, including bar and cafe operations, managing hospitality standards with a sharp focus on guest experience, curating programming and activations to bring the space to life, leading all sports and fitness amenities and operations, and managing event and meeting bookings for corporate clients. Leadership qualities such as building and maintaining a high-performing team culture, fostering innovation, and ensuring a safe and welcoming environment are central to success in this role. The General Manager will also own financial oversight including P&L management, budgeting, and cost control to enhance profitability.

This role demands a proactive leader with exceptional organizational, communication, and operational skills to execute in a fast-paced, high-volume setting. The ideal candidate will demonstrate expertise in beverage program development, vendor partnership, compliance with regulations, event management, and team development. Arch Amenities Group provides an inclusive work culture committed to diversity, equity, and reasonable accommodations, ensuring all employees thrive. Join Arch to contribute to shaping the future of amenity experiences by creating spaces where people truly thrive, connect, and belong.

Job Requirements

Bachelor's degree in hospitality, business administration, or related field preferred
Minimum 5 years of experience in a hospitality management role
Demonstrated ability to manage bar and food service operations
Proven track record in leadership and team development
Experience in event and meeting management
Strong financial management skills including budgeting and forecasting
Ability to work flexible hours including evenings and weekends as needed
Excellent communication and interpersonal skills
Knowledge of alcohol laws, safety, and operational controls
Capability to oversee high-volume, customer-focused environments
Willingness to engage actively with community and tenants
Proficiency in managing fitness and recreational amenities
Ability to multitask and prioritize in a dynamic setting

Job Qualifications

Bachelor's degree in hospitality, business administration, or related field preferred
Proven experience in hospitality management, preferably in bar or food and beverage operations
Strong leadership skills with experience building and managing teams
Excellent financial acumen including P&L ownership
Ability to develop and implement innovative beverage and event programming
Exceptional customer service and guest engagement skills
Experience managing multi-functional operations including fitness and event spaces
Familiarity with compliance and regulatory requirements in alcohol service
Strong communication, organizational, and interpersonal skills
Ability to work in a fast-paced, high-volume environment
Proficiency with vendor management and partnership development
Passion for wellness and community engagement

Job Duties

Serve as the primary operator and owner of The Breakroom at 555 Market street
Drive strategy, performance, and continuous improvement across all functions
Build and maintain a high-performing, service-oriented team culture
Partner with ownership and stakeholders on vision, growth, and innovation
Lead all aspects of the bar program, including staffing, inventory, compliance, product development, and service standards
Oversee the execution of the facility's food services in partnership with the Bar Manager
Manage the daily operations of the café including barista-curated coffee drinks, pastries, snacks, and beverages
Work with local vendors to collaborate on menu offerings and promotions
Ensure exceptional execution in high-volume, high-expectation environment
Develop beverage programming that enhances the venue's identity and drives revenue
Maintain strict adherence to all alcohol laws, safety, and operational controls
Deliver a best-in-class hospitality experience blending professionalism with energy and creativity
Set and uphold service standards across all touchpoints
Actively engage with guests to build community and repeat visitation
Focus on hyper-attentiveness as the north star for service expectations
Curate and execute events, activations, and experiences that bring The Breakroom to life
Collaborate with tenants, corporate partners, and community groups
Ensure a vibrant, ever-evolving calendar that differentiates the venue
Oversee all recreational, sports, and fitness amenities within The Breakroom
Ensure safe, engaging, and well-maintained activity spaces and equipment
Develop programming encouraging participation and community engagement
Manage booking, coordination, and execution of meetings and private events
Deliver seamless, high-quality experiences tailored to corporate tenants and guests
Partner with clients to customize offerings and maximize utilization of space
Oversee day-to-day operations including staffing, scheduling, and vendor management
Ensure smooth coordination across bar, floor operations, and activity spaces
Maintain a safe, clean, and highly functional environment
Own P&L, budgeting, and forecasting
Drive revenue through bar performance, events, and programming
Manage costs across labor, product, and operations