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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Kid inspired culture
Free admission
Community volunteerism opportunities
annual bonus potential
Company matched 401K
Comprehensive healthcare benefits
education assistance program
wellness programs
Employee Resource Groups
Generous product discounts
Company sponsored employee events
Discounts on a wide variety of products and services
Job Description
Crayola Experience, located in Orlando, FL, is a vibrant and creative attraction designed to engage children and families in a world of color and artistic expression. This interactive venue offers a unique blend of entertainment and education through hands-on activities, exhibits, and experiences inspired by the beloved Crayola brand. As a leading facility in the attractions industry, Crayola Experience attracts a diverse range of visitors and is dedicated to providing an exceptional guest experience that fosters creativity and fun. The establishment includes both the interactive experience and the Crayola Store, offering guests a comprehensive visit that highlights the brand's innovative... Show More
Job Requirements
- Minimum of 10 years supervisory experience in managing attractions facility operations, budgets, security and safety, facility technology and systems
- Bachelor’s degree in a business-related field preferred
- Strong judgment of talent to effectively hire, train and reward employees
- Strong analytical and negotiation skills
- Required to work weekends, evenings and holidays
- Excellent oral and written communication skills with good command of English
- Ability to multi-task and effectively prioritize work requirements
- Demonstrated ability to collaborate and support internal and external partner goals, public needs, and corporate marketing
- Travel to attend regional meetings, visit retail operations and other attractions and attend national and international conventions as appropriate
Job Qualifications
- Bachelor’s degree in a business-related field preferred
- Minimum of 10 years supervisory experience managing attractions operations
- Strong judgment in hiring and talent management
- Excellent oral and written communication skills
- Strong analytical and negotiation skills
- Ability to multi-task and prioritize effectively
- Demonstrated ability to collaborate and support partner goals
- Experience in public relations and corporate marketing
- Ability to work flexible hours including weekends and holidays
- Capable of occasional travel for meetings and conventions
Job Duties
- Develop annual financial and operating business plans
- Oversee individual managers to deliver the annual operational budget
- Lead, coach, and develop the management team with a focus on guest service and operational excellence
- Oversee hiring, training, and performance management SOPs for frontline personnel
- Implement all established SOPs including emergency procedures and cash controls
- Collaborate on marketing and media planning with the national team
- Lead vendor selection and contract negotiations
- Manage design projects to upgrade attractions
- Act as key leader in the management team for sharing best practices and development
- Participate in Manager of the Day rotation overseeing all departments
- Serve as primary liaison with local government and community organizations
- Network with local businesses to build partnerships
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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