General Manager Courtyard by Marriott

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $60,000.00 - $80,000.00
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Work Schedule

Standard Hours
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Benefits

PTO
Health Insurance
Dental Insurance
Vision Insurance
Accident benefits
Bonuses
hotel discounts

Job Description

ABC Investments & Management Company is a renowned hospitality management firm dedicated to delivering exceptional guest experiences through its portfolio of hotels. One of their premier properties, the Courtyard by Marriott in Columbia - Cayce, SC, represents the companys commitment to quality service, comfortable accommodations, and operational excellence within the hotel industry. The Courtyard by Marriott brand is known globally for providing modern amenities, impeccable customer service, and a welcoming atmosphere for both business and leisure travelers. Situated in a vibrant market like Columbia - Cayce, SC, this hotel plays a vital role in attracting tourism and supporting the local economy. The company strives to maintain high standards not only through its facilities but also through its leadership and operational teams. This dedication has made ABC Investments & Management Company a reputable name amongst hospitality professionals and guests alike.

The role of General Manager at the Courtyard by Marriott Columbia - Cayce, SC, is a key leadership position, integral to the ongoing success and profitability of the property. This full-time position offers a competitive salary ranging from $60,000 to $80,000 annually, plus bonuses, reflecting the level of responsibility and expertise required. As General Manager, you will be the primary strategic business leader responsible for overseeing all aspects of hotel operations. This includes maximizing revenue and minimizing expenses by applying sound financial management practices, motivating and leading the team to achieve high levels of performance, and maintaining the hotel asset to ensure it meets the brands standards. You will work closely with property owners and above-property stakeholders, providing updates and ensuring alignment with corporate goals.

Your leadership will extend to developing and implementing property-wide strategies that aim to exceed guest and associate expectations. This involves coordination across departments such as food and beverage, housekeeping, front desk, engineering, and finance. You will direct sales and marketing strategies to boost profitability and lead the human resources functions including recruitment, performance management, and staff development. The ideal candidate will be a charismatic and confident leader with strong communication skills, a results-driven mindset, and the ability to build and sustain a motivated team. The position demands an individual who is meticulous, energetic, and able to cope with the dynamic challenges of hospitality management.

Additionally, the General Manager must ensure compliance with all applicable laws, regulations, and safety standards to maintain a safe and welcoming environment for guests and employees. Emphasis on associate engagement and customer satisfaction will be critical, requiring real-time feedback and open lines of communication across all levels of staff. Maintaining a clear view of property performance through financial and non-financial metrics will guide ongoing decisions and strategy adjustments. ABC Investments & Management Company provides a supportive work environment that encourages ongoing professional development, including coaching and stretch assignments for managers. The company's comprehensive benefits package supports employee well-being with paid time off, health, dental, vision, and accident benefits, along with bonuses and hotel discounts. This role offers an outstanding opportunity for a driven hospitality professional to lead a respected property within a thriving community and to contribute meaningfully to the brand's success.

Job Requirements

  • Must have meticulous professionalism with a friendly welcoming and energetic personality
  • Ability to maintain composure and objectivity under pressure
  • Excellent critical thinking skills
  • Previous Marriott General Manager experience is required

Job Qualifications

  • Previous Marriott General Manager experience is required
  • Excellent critical thinking skills
  • Ability to maintain composure and objectivity under pressure
  • Meticulous professionalism with a friendly welcoming and energetic personality

Job Duties

  • Ensuring that service programs are in place and executed
  • Providing timely real-time feedback to management and hourly associates on service and operational standards
  • Creating and supporting clear lines of responsibility for management team including coverage and oversight throughout the day
  • Measuring analyzing and communicating property performance using a variety of financial and non-financial data including controllable costs sales revenue guest satisfaction and associate engagement data
  • Conducting day-to-day human resource transactions to support needs of the property such as compensation actions initiation and approval of hiring requisitions movement of subordinates through phases of performance management cycle
  • Ensuring ongoing development of managers with one on one coaching and providing stretch assignments
  • Actively recruiting and hiring qualified associates
  • Keeping the leadership team owners and above property stakeholders updated on property performance in the areas of financials guest satisfaction and associate engagement
  • Ensuring all applicable laws regulations and safety requirements are compliant and current

Job Criteria

Experience

Expert Level (7+ years)


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