Job Overview
Employment Type
Full-time
Compensation
Salary
Range $95,000.00 - $126,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Performance bonus
Career development opportunities
Job Description
Courtyard by Marriott Dulles Airport Herndon/Reston is a distinguished property located in Herndon, Virginia. Part of the globally renowned Marriott International portfolio, this hotel caters primarily to business travelers but also serves leisure guests with a strong commitment to quality service and excellence. Established with the vision to provide an exceptional hospitality experience, Courtyard by Marriott offers contemporary accommodations, premium amenities, and a welcoming atmosphere. The hotel benefits from Marriott's extensive network and brand reputation, which is built on consistency, innovation, and guest satisfaction. Marriott International as a company is dedicated to fostering diversity, inclusion, and growth opportunities for its associates, making it a rewarding environment for career advancement within the hospitality industry.
The role of General Manager at Courtyard by Marriott Dulles Airport Herndon/Reston is a full-time, management position with an annual pay range between $95,000 and $126,000, including eligibility for bonuses. As the primary strategic business leader for the property, the General Manager holds comprehensive responsibilities including overseeing all aspects of operations such as property performance, food and beverage services, sales and marketing, profitability, revenue management, and human resources. The successful candidate will lead a dynamic team to implement property-wide strategies that not only uphold Marriott’s brand standards but also exceed guest expectations consistently. This leadership position requires a proactive manager capable of managing relationships with key customers and stakeholders to drive revenue growth and operational efficiency.
The General Manager ensures that all service and operational standards are executed across departments, offering real-time feedback to staff and aligning labor management to labor budgets and profitability goals. The role also involves managing capital improvement projects, maintaining brand standards in public and employee areas, and ensuring compliance with quality assurance audits. In food and beverage operations, the General Manager monitors forecasting and stock levels to control costs and maximize profit margins while ensuring compliance with organizational standards and technology use.
Sales and marketing strategy is another key responsibility, requiring close collaboration with regional sales offices and market sales teams to set goals, develop innovative marketing solutions, and maintain strong relationships with major accounts. Profitability is closely monitored through analysis of financial and guest satisfaction data, with the General Manager responsible for updating profit forecasts and initiating measures to achieve revenue goals. Revenue management involves regular interaction with the revenue management office and reviewing performance reports to optimize inventory sales.
Human resource activities are integral, including leading associates through organizational changes, conducting performance reviews, facilitating trainings, and actively recruiting and hiring qualified team members. The General Manager also maintains communication with property owners, brand leadership, and other stakeholders, presenting detailed performance reports and participating in business reviews and owner meetings.
Overall, this leadership role at Courtyard by Marriott offers a rewarding opportunity to contribute to a premier hotel property known for its dedication to guest service excellence and associate development. The position is ideal for a motivated hospitality professional who thrives in a fast-paced, multifaceted management environment and is passionate about making a significant impact on customer satisfaction and business performance.
The role of General Manager at Courtyard by Marriott Dulles Airport Herndon/Reston is a full-time, management position with an annual pay range between $95,000 and $126,000, including eligibility for bonuses. As the primary strategic business leader for the property, the General Manager holds comprehensive responsibilities including overseeing all aspects of operations such as property performance, food and beverage services, sales and marketing, profitability, revenue management, and human resources. The successful candidate will lead a dynamic team to implement property-wide strategies that not only uphold Marriott’s brand standards but also exceed guest expectations consistently. This leadership position requires a proactive manager capable of managing relationships with key customers and stakeholders to drive revenue growth and operational efficiency.
The General Manager ensures that all service and operational standards are executed across departments, offering real-time feedback to staff and aligning labor management to labor budgets and profitability goals. The role also involves managing capital improvement projects, maintaining brand standards in public and employee areas, and ensuring compliance with quality assurance audits. In food and beverage operations, the General Manager monitors forecasting and stock levels to control costs and maximize profit margins while ensuring compliance with organizational standards and technology use.
Sales and marketing strategy is another key responsibility, requiring close collaboration with regional sales offices and market sales teams to set goals, develop innovative marketing solutions, and maintain strong relationships with major accounts. Profitability is closely monitored through analysis of financial and guest satisfaction data, with the General Manager responsible for updating profit forecasts and initiating measures to achieve revenue goals. Revenue management involves regular interaction with the revenue management office and reviewing performance reports to optimize inventory sales.
Human resource activities are integral, including leading associates through organizational changes, conducting performance reviews, facilitating trainings, and actively recruiting and hiring qualified team members. The General Manager also maintains communication with property owners, brand leadership, and other stakeholders, presenting detailed performance reports and participating in business reviews and owner meetings.
Overall, this leadership role at Courtyard by Marriott offers a rewarding opportunity to contribute to a premier hotel property known for its dedication to guest service excellence and associate development. The position is ideal for a motivated hospitality professional who thrives in a fast-paced, multifaceted management environment and is passionate about making a significant impact on customer satisfaction and business performance.
Job Requirements
- Two-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major with four years experience
- Four-year bachelor’s degree in Business Administration, Hotel and Restaurant Management, or related major with two years experience
- Experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
- Ability to manage multiple departments and projects simultaneously
- Proven experience in property performance management
- Skill in human resource activities including recruitment and training
- Competency in financial reporting and profitability analysis
Job Qualifications
- Two-year degree in Business Administration, Hotel and Restaurant Management, or related major with four years experience in relevant hospitality operations
- Four-year bachelor’s degree in Business Administration, Hotel and Restaurant Management, or related major with two years experience in relevant hospitality operations
- Proven leadership and management skills in hospitality
- Knowledge of sales, marketing, and revenue management
- Strong financial acumen to analyze and manage profitability
- Excellent communication and interpersonal skills
- Experience managing capital improvement projects and hotel operational standards
Job Duties
- Manages general property performance including food and beverage operations
- Leads sales and marketing strategy implementation and maintains key customer relationships
- Oversees profitability and controls costs across departments
- Collaborates with revenue management to optimize inventory and pricing
- Conducts human resource activities including recruitment, training, and performance management
- Ensures compliance with brand service standards and conducts quality assurance audits
- Communicates property performance to ownership and participates in business reviews
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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