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General Manager, Courtyard by Marriott Birmingham Homewood
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $90,000.00 - $118,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
bonus eligible
Employee Discounts
Training and Development
Job Description
Courtyard by Marriott Birmingham Homewood, located at 500 Shades Creek Parkway in Homewood, Alabama, is a distinguished hotel that forms part of the globally recognized Marriott International portfolio. As a brand, Courtyard is passionately committed to serving business travelers with tailored experiences that blend comfort, efficiency, and a welcoming atmosphere. Being part of Marriott, the world’s leading hospitality company, Courtyard prides itself on embracing diversity and fostering an inclusive environment that values the unique backgrounds and talents of all associates. The hotel offers a vibrant workplace culture where learning, growth, and collaboration are highly encouraged alongside delivering superior guest experiences.... Show More
Job Requirements
- 2-year degree from an accredited university in business administration, hotel and restaurant management, or related major
- 4 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related area
- or 4-year bachelor’s degree in business administration, hotel and restaurant management, or related major
- 2 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related area
- strong leadership and communication skills
- ability to manage multiple departments
- proficiency in budget and revenue management
- knowledge of brand standards and guest service strategies
- experience with staff training and development
- capacity to build relationships with owners and stakeholders
Job Qualifications
- 2-year degree in business administration, hotel and restaurant management, or related major with 4 years experience in guest services or related areas
- or 4-year bachelor’s degree in business administration, hotel and restaurant management, or related major with 2 years experience
- strong leadership and management skills
- excellent communication and interpersonal abilities
- proficiency in sales and marketing strategies
- knowledge of hotel operations and food and beverage management
- experience with financial analysis and budget management
- ability to develop and implement strategic plans
- capability to manage human resource functions
- skilled in project management and operational excellence
Job Duties
- Ensures service programs are in place and executed
- provides timely feedback on service and operational standards
- manages labor flow and budget
- creates clear management responsibilities
- prepares for quality audits
- reviews guest satisfaction scores and comments
- acts as project manager for capital improvements
- inspects property cleanliness and maintenance
- implements major brand standards
- delegates operational responsibilities
- monitors food and beverage forecasting and par levels
- establishes vendor relationships
- ensures bar and kitchen meet quality standards
- conducts compliance audits with staff
- provides coaching on technology operations
- works with regional sales to implement sales strategy
- develops property sales goals and plans
- identifies and champions marketing solutions
- participates in property sales reviews
- manages key account relationships
- develops new revenue streams
- interacts with guests to prospect business
- ensures sales staff uses e-tools
- communicates with sales offices
- coaches associate selling strategies
- implements national marketing programs
- hosts customer recognition events
- monitors sales strategy effectiveness
- manages controllable costs
- analyzes and communicates property performance data
- updates profit forecasts
- initiates actions to support revenue goals
- reviews invoices and reports
- consolidates period-end reports
- reviews property performance with regional director
- ensures compliance with Avendra
- manages relationship with revenue management office
- balances inventory for sellouts
- leads human resource transactions
- conducts management training
- delivers associate training
- facilitates cross training
- develops managers
- monitors local hiring trends
- conducts performance reviews
- supports recruitment and hiring
- maintains stakeholder communications
- prepares and presents reports
- conducts business reviews
- participates in owner calls
- responds to sales information requests
- manages email and paper mail
- participates in conference calls
- provides follow-up information
- prepares for regional director visits
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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