
General Manager, Courtyard by Marriott Birmingham Homewood
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $90,000.00 - $118,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
bonus eligible
Employee Discounts
Training and Development
Job Description
Courtyard by Marriott Birmingham Homewood, located at 500 Shades Creek Parkway in Homewood, Alabama, is a distinguished hotel that forms part of the globally recognized Marriott International portfolio. As a brand, Courtyard is passionately committed to serving business travelers with tailored experiences that blend comfort, efficiency, and a welcoming atmosphere. Being part of Marriott, the world’s leading hospitality company, Courtyard prides itself on embracing diversity and fostering an inclusive environment that values the unique backgrounds and talents of all associates. The hotel offers a vibrant workplace culture where learning, growth, and collaboration are highly encouraged alongside delivering superior guest experiences. The property is staffed by dedicated professionals who uphold high standards of service, cleanliness, and operational excellence, creating memorable stays for guests from all walks of life. As a full-time management opportunity, this role offers a competitive salary range of $90,000 to $118,000 annually, and it is also bonus eligible, aligning with Marriott’s commitment to recognizing and rewarding outstanding performance.
The position available is for a Property General Manager, who will act as the primary strategic business leader for the hotel. The General Manager is responsible for overseeing all aspects of property operations, including managing hotel performance, food and beverage services, sales and marketing strategies, revenue generation, human resources, and overall profitability. This role requires a dynamic leader capable of driving the implementation of brand service strategies and initiatives to consistently meet or exceed guest expectations. The successful candidate will be instrumental in developing and executing property-wide strategies, maintaining robust relationships with key customers, and ensuring a return on investment for Marriott International and the hotel ownership. The General Manager provides leadership and real-time operational feedback to the management team and associates, ensuring seamless coordination across departments. Additionally, this role involves managing labor in alignment with budgetary goals, coordinating capital improvements, ensuring compliance with cleanliness and quality standards, and overseeing major brand standard implementations.
Furthermore, the General Manager manages food and beverage forecasting and vendor relationships to maximize profitability while reducing waste. They also play a critical role in sales and marketing by working with regional sales offices to set goals, establish strategies, and creatively capture new revenue streams through property amenities. Human resource duties include leading associates through organizational changes, facilitating training, recruitment, performance reviews, and ensuring ongoing professional development. The role demands a proactive engagement with owners and stakeholders by providing detailed performance reports, conducting business reviews, and addressing requests promptly. This leadership position requires a strategic thinker with strong project management skills and the ability to inspire and develop a motivated team, all while upholding the high standards synonymous with the Marriott brand. Joining Courtyard by Marriott Birmingham Homewood means becoming part of a passionate, ambitious team dedicated to delivering exceptional guest experiences and operational success.
The position available is for a Property General Manager, who will act as the primary strategic business leader for the hotel. The General Manager is responsible for overseeing all aspects of property operations, including managing hotel performance, food and beverage services, sales and marketing strategies, revenue generation, human resources, and overall profitability. This role requires a dynamic leader capable of driving the implementation of brand service strategies and initiatives to consistently meet or exceed guest expectations. The successful candidate will be instrumental in developing and executing property-wide strategies, maintaining robust relationships with key customers, and ensuring a return on investment for Marriott International and the hotel ownership. The General Manager provides leadership and real-time operational feedback to the management team and associates, ensuring seamless coordination across departments. Additionally, this role involves managing labor in alignment with budgetary goals, coordinating capital improvements, ensuring compliance with cleanliness and quality standards, and overseeing major brand standard implementations.
Furthermore, the General Manager manages food and beverage forecasting and vendor relationships to maximize profitability while reducing waste. They also play a critical role in sales and marketing by working with regional sales offices to set goals, establish strategies, and creatively capture new revenue streams through property amenities. Human resource duties include leading associates through organizational changes, facilitating training, recruitment, performance reviews, and ensuring ongoing professional development. The role demands a proactive engagement with owners and stakeholders by providing detailed performance reports, conducting business reviews, and addressing requests promptly. This leadership position requires a strategic thinker with strong project management skills and the ability to inspire and develop a motivated team, all while upholding the high standards synonymous with the Marriott brand. Joining Courtyard by Marriott Birmingham Homewood means becoming part of a passionate, ambitious team dedicated to delivering exceptional guest experiences and operational success.
Job Requirements
- 2-year degree from an accredited university in business administration, hotel and restaurant management, or related major
- 4 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related area
- or 4-year bachelor’s degree in business administration, hotel and restaurant management, or related major
- 2 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related area
- strong leadership and communication skills
- ability to manage multiple departments
- proficiency in budget and revenue management
- knowledge of brand standards and guest service strategies
- experience with staff training and development
- capacity to build relationships with owners and stakeholders
Job Qualifications
- 2-year degree in business administration, hotel and restaurant management, or related major with 4 years experience in guest services or related areas
- or 4-year bachelor’s degree in business administration, hotel and restaurant management, or related major with 2 years experience
- strong leadership and management skills
- excellent communication and interpersonal abilities
- proficiency in sales and marketing strategies
- knowledge of hotel operations and food and beverage management
- experience with financial analysis and budget management
- ability to develop and implement strategic plans
- capability to manage human resource functions
- skilled in project management and operational excellence
Job Duties
- Ensures service programs are in place and executed
- provides timely feedback on service and operational standards
- manages labor flow and budget
- creates clear management responsibilities
- prepares for quality audits
- reviews guest satisfaction scores and comments
- acts as project manager for capital improvements
- inspects property cleanliness and maintenance
- implements major brand standards
- delegates operational responsibilities
- monitors food and beverage forecasting and par levels
- establishes vendor relationships
- ensures bar and kitchen meet quality standards
- conducts compliance audits with staff
- provides coaching on technology operations
- works with regional sales to implement sales strategy
- develops property sales goals and plans
- identifies and champions marketing solutions
- participates in property sales reviews
- manages key account relationships
- develops new revenue streams
- interacts with guests to prospect business
- ensures sales staff uses e-tools
- communicates with sales offices
- coaches associate selling strategies
- implements national marketing programs
- hosts customer recognition events
- monitors sales strategy effectiveness
- manages controllable costs
- analyzes and communicates property performance data
- updates profit forecasts
- initiates actions to support revenue goals
- reviews invoices and reports
- consolidates period-end reports
- reviews property performance with regional director
- ensures compliance with Avendra
- manages relationship with revenue management office
- balances inventory for sellouts
- leads human resource transactions
- conducts management training
- delivers associate training
- facilitates cross training
- develops managers
- monitors local hiring trends
- conducts performance reviews
- supports recruitment and hiring
- maintains stakeholder communications
- prepares and presents reports
- conducts business reviews
- participates in owner calls
- responds to sales information requests
- manages email and paper mail
- participates in conference calls
- provides follow-up information
- prepares for regional director visits
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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